We loved the overall ambience, the friendliness of the crew at the breakfast place, particularly JC who was attentive and engaging.
However, the cleanliness of the room was abhorrent. On our first night, we found dirt, stains and what looked like dried poop on one of the 2 beds when we were able to tuck ourselves to bed, at past midnight. We had to call the night shift housekeeper to change. While he was apologetic about it, the hotel did nothing to check on is the next day. We expected the hotel to follow up on this but no one followed up with us at all despite us saying 5 nights with them. This isn’t how Marriott should be.
訪客用戶
與好友旅遊
城景特大床房
入住於2023年12月
5.0
超讚
評價於:2023年12月29日
Service is good very kind :) i love it this place
When i come later i want this
訪客用戶
家庭出遊
城景兩張雙人床房
入住於2022年12月
5.0
超讚
評價於:2023年01月06日
Clean and tidy room, awesome breakfast. Room is a bit small and towels were not replaced on the second day. Surprise on car parking fee of $34 per day. Could have been more transparent
We loved the overall ambience, the friendliness of the crew at the breakfast place, particularly JC who was attentive and engaging.
However, the cleanliness of the room was abhorrent. On our first night, we found dirt, stains and what looked like dried poop on one of the 2 beds when we were able to tuck ourselves to bed, at past midnight. We had to call the night shift housekeeper to change. While he was apologetic about it, the hotel did nothing to check on is the next day. We expected the hotel to follow up on this but no one followed up with us at all despite us saying 5 nights with them. This isn’t how Marriott should be.
訪客用戶
與好友旅遊 城景特大床房
入住於2023年12月
5.0
超讚
評價於:2023年12月29日
Service is good very kind :) i love it this place
When i come later i want this
訪客用戶
家庭出遊 城景兩張雙人床房
入住於2022年12月
5.0
超讚
評價於:2023年01月06日
Clean and tidy room, awesome breakfast. Room is a bit small and towels were not replaced on the second day. Surprise on car parking fee of $34 per day. Could have been more transparent
訪客用戶
商務出差 池景兩張雙人床房
入住於2023年06月
5.0
超讚
評價於:2023年06月17日
i like this hotels, because nice view
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