撒馬爾罕絲路明宇豪雅酒店 (Silk Road by Minyoun Samarkand Hotel)

酒店是中國老闆。酒店裝飾中式的風格。酒店非常的安靜，早餐也非常的豐富，周邊的環境非常的優美，適合居家旅行的朋友居住，非常推薦。

挺好的酒店，高級，服務好，畢竟是國際酒店，服務人員也好看，，，，，，，酒店旁邊還有一個永恆之城，拍照出片

酒店比較新，下午兩點直接辦入住了還不錯，早餐的烤包子好吃。 酒店距離機場和景點打車都是二三十分鐘，撒馬爾罕打車很便宜叫車也快倒也無所謂。 下午在大堂吧吃的飯價格不便宜而且等了一個小時，服務很一般。

服務：非常差，酒店裡麵所有工作人員不僅英語不好，溝通費時又費力，而且都很粗魯。我打電話給前台要兩瓶水，他們沒有提前説明房間裡免費水衹有兩瓶，之後是需要收費的。我説沒關係，可以付錢，結果對方就直接不理了，也不給送水。 我甚至已經明確表示願意付費，但還是沒有任何迴應。大半夜的，就因為兩瓶水來回折騰了大半個小時。 設施：空調無法正常使用，毛巾也很硬不柔軟，房間裡面衹有兩條浴巾 環境：在新開發的園區裡面，周邊🈚️餐廳，大部分的區域仍然在施工 衞生：地上有灰，浴缸不乾淨 酒店的按摩也很差

酒店很新，是中國人開的，但是周邊配套什麼也沒有，打車也不太方便。要去吃飯的話得半小時才有的，很無奈啊

房間非常寬敞明亮，乾淨整潔，床品高大上，窗外風景如畫，使人心曠神怡！早餐豐富好吃，環境很好。總之，是我中亞幾國旅遊住過的最舒適的酒店。

67平米のジュニアスイートが稅込10,500円で泊まれました。 清潔。眺望良し。お風呂良し。 フレッシュフルーツとドライフルーツサービス。 またレストランの 牛乳カルパッチョとマッシュルームスープが絶品でした。

酒店在園區裡，乘坐車輛進入酒店要交停車費。酒店前台態度極差！

酒店設施這些都不錯，但是酒店可以説是沒有任何服務，簡直難受，班裡一個入住也各種出錯，而且這個酒店在專門園區裡，沒車的話不知道叫車方便不。

We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!