PLAZA Premium Salzburg (PLAZA Premium Salzburg)

I recently stayed at this hotel and unfortunately had a very disappointing experience. The beds and sheets were dirty, which was unacceptable. Additionally, the room key card stopped working after just one day, and I had to replace it multiple times, which was quite weird. Given these issues, I do not feel that the price was justified. Overall, I found this to be the worst hotel experience I’ve had, with no redeeming qualities to mention.

Gutes Hotel mit freundlichem Frühstücksservice. Etwas abgelegene Lage bedarf, dass man mit dem Bus in die Altstadt fahren muss.

War zu einer Hochzeit eingeladen, die ganz in der Nähe stattfand. Das Hotel war schon etwas „ gebraucht „ aber sauber und gepflegt. Es war durchaus das wert was es versprach. Das Personal sehr geschult und freundlich! Ich war sehr zufrieden. Ich mache nie Fotos in meiner Freizeit

On a very positive note, the breakfast was excellent. There was a wide variety of choices available, which made for a great start to the day. However, the experience with the check-in staff was extremely disappointing and frankly, quite a culture shock. The level of professionalism and courtesy expected in a service role seemed to be severely lacking. This was a truly negative experience for me. Regarding the room itself, it was too small and lacked a sense of privacy.

내부 디자인은 살짝 올드하지만, 가격이 너무 좋고, 위치도 나쁘지 않습니다. 방도 엄청 큽니다. 다시 오게 된다면 묵을 의향이 있습니다.

酒店位置不大方便，離開舊城區及旅遊區頗遠，而附近商店不多，想買手信或者其它物品不方便。而房間的設施陳舊，暖氣不足。服務一般。

19 Euro pro Tag für einen Parkplatz ist schon unverschämt teuer. Hab keinen bezahlt und lieber auf der Straße geparkt. Direkt vor dem Hotel sind 5-6 kostenfreie Parkplätze auf der Straße. 19 Euro dafür arbeite ich ne Stunde .

前台服務人員非常非常非常熱情！ 房間挺大的，就是牆上的藝術畫感覺有點嚇人。 對面就有一家大型超市，買東西很方便。 樓下就是電車站，交通也很方便

중앙역에서 버스타고 가면 가깝고 150번 정류장이라 할슈타트 가기 수월 슈퍼 가깝고 다만 빨래방 가려면 좀 멀어서 짜증스

The hotel was more conveniently located for public transportation (trolleybus) to Salzburg city center than I had expected. Many lines pass right in front of the hotel, and there is a large shopping mall and supermarket next door, where we could easily purchase groceries during our stay. Despite the hotel being very busy and crowded with guests, the staff at the reception desk and the breakfast restaurant were all friendly and attentive. The view from the hotel lobby was also very nice. One neutral point is that the hotel's entrance sign on Sterneckstrasse could be improved. We spent about two minutes walking around the building trying to find the entrance. Perhaps you could consider adding more signage or a clearer indication of where the entrance is? Unfortunately, I encountered some issues that overshadowed these positive aspects. Having had a very satisfying experience at a BW hotel in Bologna, Italy (which I hadn’t expected much from since it was just a one-night stay during a road 訂房網站, but everything from the breakfast to the bed and interior was fantastic), I had high expectations for this BW Plus hotel as well. Since I visited during a busy tourist season, I didn’t expect an early check-in and everything seemed fine until I entered the room in the evening. First, I found what appeared to be traces of a previous guest in the toilet—yes, a small spot of something brown. It was tiny, less than a quarter the size of a fingernail, but it was still noticeable. I have poor eyesight and often get scolded by my wife for not noticing things like this. I also noticed similar dried brown stains on the bathroom floor, which I assumed were the same thing. The showerhead had limescale and mold, which didn’t leave a good impression. These are issues that could be easily resolved with a bit of bleach, and I thought it would be nice if the housekeeping staff paid more attention to such details. The most disappointing thing was the pillow filling, which I’ll simply attach a photo of here. Many guests, especially those from Asia, praised the breakfast highly in Google reviews, so I had some expectations. However, having stayed at many hotels in Europe, I didn’t find it particularly special. In terms of taste, I would rate it around 70-80 out of 100. (To be specific, I would compare it to breakfast at other four-star hotels like the Grand Hotel International Prague or the Holiday Inn City in Düsseldorf) In conclusion, despite these issues, I still want to give the hotel a 4-star rating. This is because I was able to book a room just two weeks before my 訂房網站 for a rate of around 150 euros per night, which is quite reasonable during peak season in this area. I am confident that with a little more attention to cleanliness and room hygiene, this hotel could quickly improve its customer satisfaction. Despite the concerns about hygiene, I was overall satisfied with my stay at this hotel. This review is written not as a criticism but as a form of encouragement. Thank you to the staff and management at the Best Western Plus Amedia Art Salzburg hotel.