I booked an expensive room with separate beds because I was traveling with a relative of the opposite gender. When we arrived at the hotel they gave us a smaller room with one bed, and could not even provide a sleeping cot for the night. The next day they said they saw we were only two people on the registration so they changed the room type without asking, and said we should have emailed them in advance to to tell them we actually needed the room we had ordered because we weren't a couple. They then provided us an even smaller and cheaper room that at least had two beds, but refused to provide any sort of refund despite the rooms being significantly worse than what I paid for. It was the worst hotel service that I've ever experienced, and I would consider it to be fraud.
I had a very pleasant stay at Rudesheimer. The hotel has character, especially the dining area. The bed was comfortable and the room was adequate to my needs. Breakfast was an extensive buffet.
訪客用戶
其他 三人間
入住於2025年06月
2.5
評價於:2025年06月11日
I booked an expensive room with separate beds because I was traveling with a relative of the opposite gender. When we arrived at the hotel they gave us a smaller room with one bed, and could not even provide a sleeping cot for the night. The next day they said they saw we were only two people on the registration so they changed the room type without asking, and said we should have emailed them in advance to to tell them we actually needed the room we had ordered because we weren't a couple. They then provided us an even smaller and cheaper room that at least had two beds, but refused to provide any sort of refund despite the rooms being significantly worse than what I paid for. It was the worst hotel service that I've ever experienced, and I would consider it to be fraud.
I had a very pleasant stay at Rudesheimer. The hotel has character, especially the dining area. The bed was comfortable and the room was adequate to my needs. Breakfast was an extensive buffet.
訪客用戶
其他
三人間
入住於2025年06月
訪客用戶
好友出遊
三人間
入住於2024年11月
訪客用戶
商務出差
基礎雙人房
入住於2025年03月
AncientBackpack
獨自出遊
基礎單人房
入住於2025年12月
訪客用戶
其他 三人間
入住於2025年06月
訪客用戶
好友出遊 三人間
入住於2024年11月
訪客用戶
商務出差 基礎雙人房
入住於2025年03月
AncientBackpack
獨自出遊 基礎單人房
入住於2025年12月