鹿特丹市翰悅閣Le Marin 酒店 (Le Marin Hotel Rotterdam City - Handwritten Collection)

這次入住體驗超出預期，0辦理入住流程順暢高效。客房維護得很好，床品睡感很舒服。早餐種類豐富，工作人員服務貼心，有需求都能快速處理。整體性價比可觀，出行住宿的優選～

We stayed at Le Marin Boutique Hotel during our 訂房網站 to Rotterdam. While the hotel is not far from Rotterdam Centraal, first-time visitors should plan their route in advance. We initially followed Apple Maps, which led us on a longer path, but there's actually a more direct route. The hotel is situated in a quiet neighborhood, offering a peaceful environment. It's within walking distance to Chinatown, where you can find various dining and shopping options. We appreciated the spaciousness of our room, which provided a comfortable space to relax after a day of exploring. The decor is stylish, with a marine theme and dark tones that add a cozy ambiance. However, some guests have noted that rooms can feel smaller than expected, and the dark interior may not appeal to everyone. Additionally, sound insulation between rooms could be improved, as footsteps from upstairs can be heard. The hotel offers a breakfast buffet with a variety of options, though some guests felt it lacked certain basics. On the positive side, the staff is friendly and helpful, and the hotel's location makes it convenient to explore the city. Overall, Le Marin Boutique Hotel provides a comfortable stay with a unique atmosphere, suitable for travelers seeking a tranquil environment close to the city's attractions.

位置方便，房間也不錯。設施有些基本，連個小冰箱也沒有。

The room was dirty, stains on the doors, not sure what was on the headboard but we can only imagine, and the cleaning staff do not clean under the bed. There is not places to really hang up clothing properly. The rooms is very small. There is a horrible smell in the elevator, and the surrounding area does not feel safe. Coming back late in the evening from a concert certainly around the hotel was not a safe feeling. The staff was really nice and helpful but we would never stay there again.

Quite a nice hotel that is very close to the flixbus bus stop. Water pressure and heater are great. The air condition gets quite cold but you can always ask the reception to adjust it. It's an old building so every sound made within the building is amplified. Apart from that it was a very good stay.

The hotel is clean and the staff is nice. I will go again next time

Endroit discret, chambre élégante !

Dear Le Marin team, I am not writing this to leave a bad review, but rather in the hope that my feedback helps the hotel recognize and address these operational issues. The front desk staff lacked a customer-service mindset and double-charged us, even though we insisted that payment had already been made via 訂房網站. They claimed it didn't show up in their system, so we paid a second time. Fortunately, later that same day, my partner checked our account and noticed two charges on the card. When we brought this to the attention of the employee who charged us, she initially denied being the person who checked us in. I pushed back and reminded her that she was indeed the one who took my card. To make matters worse, her demeanor while handling the situation was incredibly unpleasant. I truly hope the hotel begins to recognize that good service should be at the very heart of hospitality. Thank you

Réservation faite sur le site Trip. Quand je suis arrivé à l’hôtel, il y avait aucune réservation à mon nom mais j ai bien payer sur le site de 訂房網站 , ils ont réussi à me retrouver une chambre. J’ai entendu soi-disant qu’il devait me la nettoies quand je suis rentré dans la chambre, c’était une catastrophe. Les serviettes de l’ancien client étaient toujours accrochées dans la salle de bain, les draps n’ont pas été changés et le sol n’a pas été lavé. je suis allé les voir pour leur demander de me changer les draps, mais ils m’ont dit à l’accueil que le service nettoyage n’était plus disponible et comme il était tard 21h30, ils m’ont laissé un grand drap que je devais poser sur le lit pour pouvoir dormir. le lendemain, ils m’ont changé les draps. Une honte à quasiment 300€ les deux nuits

The hotel was fairly clean but dusty. In a good location close to the train station and metro stops. The hotel decor is dark and the rooms are not very well lit