The room was okay but there was no pool due to maintenance. Also, no common area even for microwave (on the website, there is photo for shared kitchen that’s why we chose here since we have kids so at least we could have easy breakfast) that was shame. Anyway, not too bad for just staying and sleeping for a night though.
訪客用戶
夫妻/情侶出遊
高級特大床房
入住於2025年04月
2.7
評價於:2025年04月22日
The service was good people at the counter were very nice, the room itself was a little dirty had to reward the cups and the shower had a weird funky thing in it. The shower itself was really bad didn’t stay hot or cold it just had a mind of its own, the bed was uncomfortable but I expected it with the price. The room was way to hot needs an aircon or more air flow and the walls are paper thin you can hear everyone else snore in the other rooms so don’t expect peace and quiet.
flick92
夫妻/情侶出遊
高級特大床房
入住於2025年04月
2.5
評價於:2025年04月14日
Great location for wanting travel to Taupo and still be able to visit attractions in Rotorua too.
The actual stay at the Marsdan Hotel wasn't the greatest.
For a start, when checking in, had to pay and extra $100 for bond for any damages incurred during our stay and would be released back to me once checked out, this won't actually be released for 3-5 business days though.
2. Once arriving to our room via the staircase which by the way we're old and creaky and didn't feel up to standard, the room fridge wasn't switched on with little milk pots inside so they were warm but it also meant we couldn't keep anything chilled while the fridge had to turn on and start cooling.
3. The TV didn't work, at all. Tried to unplug it from wall and plugged back in to no avail. Alas, tried to contact someone from reception, oh wait, reception is closed and no after-hours service.
4. The bathroom sink tap had no running water so we couldn't actually wash our hands after doing our business.
5. No after hours service to accommodate any of the stayers for any other issues.
The cleanliness was on par with your standard house clean, gave the vibe of ex-housing for the WINZ benefits type motels. Paint on the hinges, couldn't close the bathroom door properly cause of the amount of paint on the door. Couldn't open the curtains fully as half of them were nailed shut. Not pleasant.
When checking out, I was finally able to report these things and was only told that it would be passed on to the manager. No offer of discounts or refunds of any sorts not even an apology.
Definitely will not be staying again.
訪客用戶
獨自出遊
雙人或雙床房
入住於2025年04月
4.5
很好
評價於:2025年04月02日
This is a nice place but it’s being renovated so no pool or restaurant but room was very comfortable
The room was okay but there was no pool due to maintenance. Also, no common area even for microwave (on the website, there is photo for shared kitchen that’s why we chose here since we have kids so at least we could have easy breakfast) that was shame. Anyway, not too bad for just staying and sleeping for a night though.
訪客用戶
夫妻/情侶出遊 高級特大床房
入住於2025年04月
2.7
評價於:2025年04月22日
The service was good people at the counter were very nice, the room itself was a little dirty had to reward the cups and the shower had a weird funky thing in it. The shower itself was really bad didn’t stay hot or cold it just had a mind of its own, the bed was uncomfortable but I expected it with the price. The room was way to hot needs an aircon or more air flow and the walls are paper thin you can hear everyone else snore in the other rooms so don’t expect peace and quiet.
flick92
夫妻/情侶出遊 高級特大床房
入住於2025年04月
2.5
評價於:2025年04月14日
Great location for wanting travel to Taupo and still be able to visit attractions in Rotorua too.
The actual stay at the Marsdan Hotel wasn't the greatest.
For a start, when checking in, had to pay and extra $100 for bond for any damages incurred during our stay and would be released back to me once checked out, this won't actually be released for 3-5 business days though.
2. Once arriving to our room via the staircase which by the way we're old and creaky and didn't feel up to standard, the room fridge wasn't switched on with little milk pots inside so they were warm but it also meant we couldn't keep anything chilled while the fridge had to turn on and start cooling.
3. The TV didn't work, at all. Tried to unplug it from wall and plugged back in to no avail. Alas, tried to contact someone from reception, oh wait, reception is closed and no after-hours service.
4. The bathroom sink tap had no running water so we couldn't actually wash our hands after doing our business.
5. No after hours service to accommodate any of the stayers for any other issues.
The cleanliness was on par with your standard house clean, gave the vibe of ex-housing for the WINZ benefits type motels. Paint on the hinges, couldn't close the bathroom door properly cause of the amount of paint on the door. Couldn't open the curtains fully as half of them were nailed shut. Not pleasant.
When checking out, I was finally able to report these things and was only told that it would be passed on to the manager. No offer of discounts or refunds of any sorts not even an apology.
Definitely will not be staying again.
訪客用戶
獨自出遊 雙人或雙床房
入住於2025年04月
4.5
很好
評價於:2025年04月02日
This is a nice place but it’s being renovated so no pool or restaurant but room was very comfortable
訪客用戶
夫妻/情侶出遊
標準大床房
入住於2025年03月
Qyim
家庭出遊
高級特大床房
入住於2025年02月
hoong kui
夫妻/情侶出遊
高級特大床房
入住於2025年05月
M Leo
夫妻/情侶出遊
高級特大床房
入住於2025年03月
訪客用戶
家庭出遊
雙人或雙床房
入住於2025年04月
訪客用戶
與好友旅遊
兩臥室套房
入住於2025年02月
lindy nam
家庭出遊
雙人或雙床房
入住於2025年04月
訪客用戶
夫妻/情侶出遊
高級特大床房
入住於2025年04月
flick92
夫妻/情侶出遊
高級特大床房
入住於2025年04月
訪客用戶
獨自出遊
雙人或雙床房
入住於2025年04月
訪客用戶
夫妻/情侶出遊 標準大床房
入住於2025年03月
Qyim
家庭出遊 高級特大床房
入住於2025年02月
hoong kui
夫妻/情侶出遊 高級特大床房
入住於2025年05月
M Leo
夫妻/情侶出遊 高級特大床房
入住於2025年03月
訪客用戶
家庭出遊 雙人或雙床房
入住於2025年04月
訪客用戶
與好友旅遊 兩臥室套房
入住於2025年02月
lindy nam
家庭出遊 雙人或雙床房
入住於2025年04月
訪客用戶
夫妻/情侶出遊 高級特大床房
入住於2025年04月
flick92
夫妻/情侶出遊 高級特大床房
入住於2025年04月
訪客用戶
獨自出遊 雙人或雙床房
入住於2025年04月