Не понравился этот отель, точно не заслуживает 4*. Разве что ресепшн симпатичный и рядом озеро, на этом всё. Самый главный недостаток – между туалетом и комнатой огромный разъем в форме окна (без стекла, см. фото), где просто висит жалюзи. Для кого это сделано?? Это максимально некомфортно. Номер не очень чистый, розетки не работали почти все.
The hotel's environment and location are excellent, and the underfloor heating is a great touch. The front desk made check-in feel very warm and welcoming, and check-out was smooth and hassle-free. I really wanted to give a 5-star rating.However, the breakfast experience was extremely disappointing. A female staff was busy clearing tables the entire time and provided no service at all. Many food items were already gone — we went at 8:10 AM, and breakfast was supposed to be available from 7 to 10 AM. There was no bread, no croissants, no apple pastries. As for fruit, only three pieces of orange were left, and they didn’t even have any pulp. I pointed this out to the staff member, and she simply told me that the breakfast supply was already finished, then continued tidying up without offering any help. But there were still over two hours left before breakfast was supposed to end! I was honestly speechless. I had no choice but to drive into the city center to buy some croissants myself. I don’t know if this was a cost-cutting measure or if they genuinely ran out of pre-frozen pastries, but either way, the experience was very poor. This was already our third time staying here, and the previous two visits did not have this issue.
Hotel war gut. Bett war groß und gemütlich und die Fußbodenheizung war nett.
訪客用戶
獨自出遊
湖景特大床房
入住於2025年02月
4.0
評價於:2025年02月03日
A bit outside of Rotorua with nothing but a small convenience store nearby is what made me rate the place as only a 3 out of 5. No ATM or restaurants nearby makes it a bit of a hassle. If you don't mind taking the car its just a few minutes to the city and it's close enough to the tourist attractions.
Rooms are clean and so are all the towels and sheets.
Staff was helpful when asked upon.
The place has a bar, restaurant, sauna, pool and gym so everything one might want.
Не понравился этот отель, точно не заслуживает 4*. Разве что ресепшн симпатичный и рядом озеро, на этом всё. Самый главный недостаток – между туалетом и комнатой огромный разъем в форме окна (без стекла, см. фото), где просто висит жалюзи. Для кого это сделано?? Это максимально некомфортно. Номер не очень чистый, розетки не работали почти все.
The hotel's environment and location are excellent, and the underfloor heating is a great touch. The front desk made check-in feel very warm and welcoming, and check-out was smooth and hassle-free. I really wanted to give a 5-star rating.However, the breakfast experience was extremely disappointing. A female staff was busy clearing tables the entire time and provided no service at all. Many food items were already gone — we went at 8:10 AM, and breakfast was supposed to be available from 7 to 10 AM. There was no bread, no croissants, no apple pastries. As for fruit, only three pieces of orange were left, and they didn’t even have any pulp. I pointed this out to the staff member, and she simply told me that the breakfast supply was already finished, then continued tidying up without offering any help. But there were still over two hours left before breakfast was supposed to end! I was honestly speechless. I had no choice but to drive into the city center to buy some croissants myself. I don’t know if this was a cost-cutting measure or if they genuinely ran out of pre-frozen pastries, but either way, the experience was very poor. This was already our third time staying here, and the previous two visits did not have this issue.
Hotel war gut. Bett war groß und gemütlich und die Fußbodenheizung war nett.
訪客用戶
獨自出遊 湖景特大床房
入住於2025年02月
4.0
評價於:2025年02月03日
A bit outside of Rotorua with nothing but a small convenience store nearby is what made me rate the place as only a 3 out of 5. No ATM or restaurants nearby makes it a bit of a hassle. If you don't mind taking the car its just a few minutes to the city and it's close enough to the tourist attractions.
Rooms are clean and so are all the towels and sheets.
Staff was helpful when asked upon.
The place has a bar, restaurant, sauna, pool and gym so everything one might want.
匿名用戶
家庭出遊
湖景特大床房
入住於2025年08月
匿名用戶
家庭出遊
湖景特大床房
入住於2025年07月
訪客用戶
夫妻/情侶出遊
湖景雙床房
入住於2025年09月
V100Stran
夫妻/情侶出遊
湖景特大床房
入住於2025年03月
Yunfeng
夫妻/情侶出遊
湖景雙床房
入住於2025年04月
1371877****
家庭出遊
湖景特大床房
入住於2025年01月
訪客用戶
家庭出遊
湖景特大床房
入住於2025年04月
Xiaopangge
獨自出遊
園景雙床房
入住於2024年10月
訪客用戶
獨自出遊
湖景特大床房
入住於2024年12月
訪客用戶
獨自出遊
湖景特大床房
入住於2025年02月
匿名用戶
家庭出遊 湖景特大床房
入住於2025年08月
匿名用戶
家庭出遊 湖景特大床房
入住於2025年07月
訪客用戶
夫妻/情侶出遊 湖景雙床房
入住於2025年09月
V100Stran
夫妻/情侶出遊 湖景特大床房
入住於2025年03月
Yunfeng
夫妻/情侶出遊 湖景雙床房
入住於2025年04月
1371877****
家庭出遊 湖景特大床房
入住於2025年01月
訪客用戶
家庭出遊 湖景特大床房
入住於2025年04月
Xiaopangge
獨自出遊 園景雙床房
入住於2024年10月
訪客用戶
獨自出遊 湖景特大床房
入住於2024年12月
訪客用戶
獨自出遊 湖景特大床房
入住於2025年02月