Our stay at the Black Swan Hotel was truly amazing. Originally, we were booked at the Hana Lodge, but due to renovations, we were moved to their sister property in the heart of Rotorua. Despite the change, we were pleasantly surprised by the excellent service.
The room amenities were incredible. We had a free mini bar that was replenished daily, a large, comfortable bed, and breathtaking views of the lakes. The room was exceptionally clean, and all the staff members were incredibly helpful and courteous.
The breakfast served from 7 am was delicious! I highly recommend this hotel to anyone travelling to Rotorua.
Super friendly and engaging staff, food was amazing and the standard and cleanliness of the house perfect.
A beautiful peaceful environment.
nw31ab
夫妻/情侶出遊 旅舍特大床
入住於2026年03月
4.7
很棒
評價於:2026年03月22日
周邊環境優美,房屋內部溫馨雅緻,各方面都不錯,衹是服務略遜色一點。
Axelly
夫妻/情侶出遊 旅舍特大床
入住於2025年06月
5.0
超讚
評價於:2025年06月22日
Our stay at the Black Swan Hotel was truly amazing. Originally, we were booked at the Hana Lodge, but due to renovations, we were moved to their sister property in the heart of Rotorua. Despite the change, we were pleasantly surprised by the excellent service.
The room amenities were incredible. We had a free mini bar that was replenished daily, a large, comfortable bed, and breathtaking views of the lakes. The room was exceptionally clean, and all the staff members were incredibly helpful and courteous.
The breakfast served from 7 am was delicious! I highly recommend this hotel to anyone travelling to Rotorua.
nw31ab
夫妻/情侶出遊
旅舍特大床
入住於2026年03月
Axelly
夫妻/情侶出遊
旅舍特大床
入住於2025年06月
訪客用戶
家庭出遊
小屋套房
入住於2024年03月
訪客用戶
家庭出遊
小屋套房
入住於2024年09月
訪客用戶
家庭出遊
Hana居所;4臥室,2個浴室
入住於2026年04月
nw31ab
夫妻/情侶出遊 旅舍特大床
入住於2026年03月
Axelly
夫妻/情侶出遊 旅舍特大床
入住於2025年06月
訪客用戶
家庭出遊 小屋套房
入住於2024年03月
訪客用戶
家庭出遊 小屋套房
入住於2024年09月
訪客用戶
家庭出遊 Hana居所;4臥室,2個浴室
入住於2026年04月