Our stay in Apartment 15 was a complete disaster. I cannot overstate how poorly this was handled.
The problems started with a dirty toilet (attached photo) upon our check-in after reception hours which set the tone for the entire stay. Another crisis happened overnight: a major water leakage erupted from the kitchen floor and bathroom, creating a large pool of water and flooding one of the bedroom carpet, leaving it soaked and smelly.
We reported this severe issue the next morning. Their solution? They placed a towel on the soaked carpet to "dry" it!
gracewong126
家庭出遊
行政公寓
入住於2025年06月
5.0
超讚
評價於:2025年07月09日
The apartment is very clean and convenient. Walking distance to the nearby supermarket and restaurants. It’s only 3 minutes drive to the University of Cardiff.
訪客用戶
夫妻/情侶出遊
行政一室房
入住於2025年08月
5.0
超讚
評價於:2025年08月04日
Very good, great location and very clean.
Kie W
夫妻/情侶出遊
標準一室房
入住於2024年01月
5.0
超讚
評價於:2024年01月19日
Lovely apartment with everything you need for a comfortable stay in Cardiff. Friendly staff and only 5 minutes from the city centre.
Maximimus
夫妻/情侶出遊
行政一室房
入住於2025年11月
3.0
評價於:2025年11月30日
I booked two apartments in Cardiff for the weekend for my wife and I and my son and his wife.
We watched the rugby match at the principality stadium then went out for dinner . We then walked home and arrived at our apartments at 8.30pm to find no hot water for a shower . The temperature outside is 5 degrees Celsius. I called the duty manager who informed me that the boilers in the building were off and someone would come and turn them on in half an hour . It is 10pm as I write this review and there is still no hot water . As far as I am concerned this is a breach of contract , I paid for two executive apartments with fully functioning amenities which if you read the laws on hiring rooms or apartments says hot water . I feel that I should be refunded for one nights stay for both apartments.
訪客用戶
家庭出遊
標準一室房
入住於2025年11月
4.0
評價於:2025年11月27日
Great apartment, perfect for us as we were here for National sports Centre.
Parked further up the road, which was free.
Abdel444
家庭出遊 行政公寓
入住於2025年08月
2.0
評價於:2025年08月25日
Our stay in Apartment 15 was a complete disaster. I cannot overstate how poorly this was handled.
The problems started with a dirty toilet (attached photo) upon our check-in after reception hours which set the tone for the entire stay. Another crisis happened overnight: a major water leakage erupted from the kitchen floor and bathroom, creating a large pool of water and flooding one of the bedroom carpet, leaving it soaked and smelly.
We reported this severe issue the next morning. Their solution? They placed a towel on the soaked carpet to "dry" it!
gracewong126
家庭出遊 行政公寓
入住於2025年06月
5.0
超讚
評價於:2025年07月09日
The apartment is very clean and convenient. Walking distance to the nearby supermarket and restaurants. It’s only 3 minutes drive to the University of Cardiff.
訪客用戶
夫妻/情侶出遊 行政一室房
入住於2025年08月
5.0
超讚
評價於:2025年08月04日
Very good, great location and very clean.
Kie W
夫妻/情侶出遊 標準一室房
入住於2024年01月
5.0
超讚
評價於:2024年01月19日
Lovely apartment with everything you need for a comfortable stay in Cardiff. Friendly staff and only 5 minutes from the city centre.
Maximimus
夫妻/情侶出遊 行政一室房
入住於2025年11月
3.0
評價於:2025年11月30日
I booked two apartments in Cardiff for the weekend for my wife and I and my son and his wife.
We watched the rugby match at the principality stadium then went out for dinner . We then walked home and arrived at our apartments at 8.30pm to find no hot water for a shower . The temperature outside is 5 degrees Celsius. I called the duty manager who informed me that the boilers in the building were off and someone would come and turn them on in half an hour . It is 10pm as I write this review and there is still no hot water . As far as I am concerned this is a breach of contract , I paid for two executive apartments with fully functioning amenities which if you read the laws on hiring rooms or apartments says hot water . I feel that I should be refunded for one nights stay for both apartments.
訪客用戶
家庭出遊 標準一室房
入住於2025年11月
4.0
評價於:2025年11月27日
Great apartment, perfect for us as we were here for National sports Centre.
Parked further up the road, which was free.
加的夫尖塔服務式公寓
(The Spires Serviced Apartments Cardiff)附近飯店推薦
Abdel444
家庭出遊
行政公寓
入住於2025年08月
gracewong126
家庭出遊
行政公寓
入住於2025年06月
訪客用戶
夫妻/情侶出遊
行政一室房
入住於2025年08月
Kie W
夫妻/情侶出遊
標準一室房
入住於2024年01月
Maximimus
夫妻/情侶出遊
行政一室房
入住於2025年11月
訪客用戶
家庭出遊
標準一室房
入住於2025年11月
Abdel444
家庭出遊 行政公寓
入住於2025年08月
gracewong126
家庭出遊 行政公寓
入住於2025年06月
訪客用戶
夫妻/情侶出遊 行政一室房
入住於2025年08月
Kie W
夫妻/情侶出遊 標準一室房
入住於2024年01月
Maximimus
夫妻/情侶出遊 行政一室房
入住於2025年11月
訪客用戶
家庭出遊 標準一室房
入住於2025年11月