My first room had the worst stains on the chair and sofa. No way should this room been allowed for check in. I booked a queen bed apartment and was moved to a. Double bed room with a view as trade. I was tired and could not be bothered to argue.
There was an apology by the checkin staff.
The breakfast is average (I came from Salvador where breakfast was amazing).
Housekeeping and services were good - all the ladies were nice and pleasant.
The bed had one pillow and the sheets had holes. There was no spare blanket in the room and the duvet provided was not the best so it got cold on a few nights and was too hot on others.
Shower facilities were good but no skin lotion in the room which was fine as I had my own.
No free water in the room only the minibar too - had to go to ibis hotel next door at like 2am to buy stuff there …both hotels are linked
Generally the stay was mediocre and the area does not have anything to do. It is ok and central for Uber which was a bonus.
Would I stay there again - hardly likely
Would I challenge that I am owed money as the room I paid for is not what I was given - may do …if I have the energy
Hopefully Novotel would reach out to me before that happens
Images below
Pedro Gustavo
商務出差
高級雙人床公寓（帶沙發床）
入住於2023年09月
4.2
很好
評價於：2023年09月06日
Great stay! Facilities are a bit less taken care off for a Novotel.
In the average I had a very pleasant stay, with a very amiable staff. I do recommend due to the favorable rates and location close to Rio exit to Minas Gerais that makes traveling back easier and with less traffic.
Gabriel A. Marassi
夫妻／情侶出遊
高級大床公寓
入住於2022年06月
5.0
超讚
評價於：2022年06月13日
Excelente hotel, muito confortável e limpo. Padrão da rede Accor
Lijie
家庭出遊
高級雙床公寓
入住於2024年01月
5.0
超讚
評價於：2024年02月02日
整潔、乾淨、下次還會來入住！
Lijie
夫妻／情侶出遊
高級雙床公寓
入住於2024年01月
4.5
很好
評價於：2024年02月02日
整潔、乾淨、下次還會來入住！
Lijie
朋友出遊 高級大床公寓
入住於2024年01月
4.5
很好
評價於：2024年02月02日
整潔、乾淨、下次還會來入住！
訪客用戶
商務出差 海景行政大床公寓
入住於2022年08月
4.0
評價於：2022年08月27日
還可以 對得起這個價
訪客用戶
夫妻／情侶出遊 行政大床公寓
入住於2024年04月
3.5
評價於：2024年04月09日
My first room had the worst stains on the chair and sofa. No way should this room been allowed for check in. I booked a queen bed apartment and was moved to a. Double bed room with a view as trade. I was tired and could not be bothered to argue.
There was an apology by the checkin staff.
The breakfast is average (I came from Salvador where breakfast was amazing).
Housekeeping and services were good - all the ladies were nice and pleasant.
The bed had one pillow and the sheets had holes. There was no spare blanket in the room and the duvet provided was not the best so it got cold on a few nights and was too hot on others.
Shower facilities were good but no skin lotion in the room which was fine as I had my own.
No free water in the room only the minibar too - had to go to ibis hotel next door at like 2am to buy stuff there …both hotels are linked
Generally the stay was mediocre and the area does not have anything to do. It is ok and central for Uber which was a bonus.
Would I stay there again - hardly likely
Would I challenge that I am owed money as the room I paid for is not what I was given - may do …if I have the energy
Hopefully Novotel would reach out to me before that happens
Images below
Pedro Gustavo
商務出差 高級雙人床公寓（帶沙發床）
入住於2023年09月
4.2
很好
評價於：2023年09月06日
Great stay! Facilities are a bit less taken care off for a Novotel.
In the average I had a very pleasant stay, with a very amiable staff. I do recommend due to the favorable rates and location close to Rio exit to Minas Gerais that makes traveling back easier and with less traffic.
Gabriel A. Marassi
夫妻／情侶出遊 高級大床公寓
入住於2022年06月
5.0
超讚
評價於：2022年06月13日
Excelente hotel, muito confortável e limpo. Padrão da rede Accor
Lijie
朋友出遊
高級大床公寓
入住於2024年01月
訪客用戶
商務出差
海景行政大床公寓
入住於2022年08月
訪客用戶
夫妻／情侶出遊
行政大床公寓
入住於2024年04月
Pedro Gustavo
商務出差
高級雙人床公寓（帶沙發床）
入住於2023年09月
Gabriel A. Marassi
夫妻／情侶出遊
高級大床公寓
入住於2022年06月
Lijie
家庭出遊
高級雙床公寓
入住於2024年01月
Lijie
夫妻／情侶出遊
高級雙床公寓
入住於2024年01月
Lijie
朋友出遊 高級大床公寓
入住於2024年01月
訪客用戶
商務出差 海景行政大床公寓
入住於2022年08月
訪客用戶
夫妻／情侶出遊 行政大床公寓
入住於2024年04月
Pedro Gustavo
商務出差 高級雙人床公寓（帶沙發床）
入住於2023年09月
Gabriel A. Marassi
夫妻／情侶出遊 高級大床公寓
入住於2022年06月
Lijie
家庭出遊 高級雙床公寓
入住於2024年01月
Lijie
夫妻／情侶出遊 高級雙床公寓
入住於2024年01月