阿莫赫, 豪華精選度假村, 羅得島 (Amoh, a Luxury Collection Resort, Rhodes)

In general happy with our stay at Amoh, and there’s plenty of things to be positive of moving forwards for the hotel. That being said there are a few things to improve on, and some of them are a necessity considering the price paid and the standard they are looking to achieve. Positives: - Location is stunning with the typical crystal clear seas and good beaches. - Hotel is well equipped with good restaurants. - The rooms were modern and comfortable, with all necessary amenities provided. - Pool was excellent, and the loungers very comfortable. - Breakfast was superb. - Some of the service was very good, some awful (see below). Shout outs to the good ones - the entire staff at the seafood restaurant, Matvey at the beach bar and Thanos. Things to work on: - Service definitely needs some improvement considering the price paid. Upon check in no one thought to show us around to where the beaches are or the different restaurants etc. - No information was given regarding services offered by the hotel outside of the spa. For instance boat rides or services to the centre etc. There’s a tennis court but I was not told when or how to request usage. - In fact no one really told us anything. We had to constantly ask for information and even then it was often vague. At the start of our stay we asked about the WiFi and a member of staff replied that they “weren’t trained for that” (what does that even mean). - No help was offered with luggage from check-in. We only had small bags but the help is usually offered at other hotels. - Towels really should just be put rolled up on each sunbed in the morning, to prevent guests having to manually search for them. - The restaurants whilst delicious are shockingly expensive. Over €25 for a Greek salad is ridiculous, and the cheapest sushi I believe was around €20 for 8 pieces. I’ve genuinely paid less at michelin restaurants in London. - There need to be taps and showers near the beaches to guests can wash the sand off themselves before entering the hotel again.