Booked this place for a quick night stop before heading to KK. The room was okay for the price. Read the description in 訂房網站 it says the front desk service is 24/7 (it's hard to find 24/7 homestay reception counter in Kundasang so I make the reservation immediately). Contacted the property to inform them that I will be late check in just to make sure I have a smooth check in process later when I arrived. Then I was told that they will put my room key in a self check in box. I asked whether there will be an instructions they gonna send to me for the self check in process and the person in the chat said no. "It's just a simple pull out box with the guest name on it and the room key will be inside" that's what they told me. When I arrived there were NO KEY BOX TO BE FOUND ANYWHERE!! I even search all the cabinet drawers like some kind of thief !!!! It was rainy and windy and I even walked from the reception counter to the hill where their homestay units are located just to find the keybox that they mentioned. Called them few times and no one answered. I was freezing and wet searching around for 30minutes until there was this 1 staff came out with her sleepy face walked to the counter to assist me for check in. I asked her where is the keybox that they mentioned earlier in the chat and she said "we didn't put your room key in the keybox yet" (the person that i contacted was not her but one of the property owner). This is soooo ridiculous!!! Their customer service was sooooo BAD!!!!!!
Rejon
其他
雙床房
入住於2024年07月
4.0
評價於:2024年07月07日
Good 👍
Mohd Noorizan Noorizan
家庭出遊
雙床房
入住於2024年06月
5.0
超讚
評價於:2024年06月14日
Nice place to stay
Amir89 Amir89
家庭出遊
商隊帳篷
入住於2023年12月
4.0
評價於:2024年01月11日
Tempat cantik tapi kinabalu x nampak.
Jalan ok..kira dekat pekan senang beli supply.
Bole la rasa2 macam mana tinggal di caravan
匿名用戶
夫妻/情侶出遊
雙床房
入住於2024年09月
4.2
很好
評價於:2024年09月07日
bilik bersih dan kemas..cuma view gunung xnmpk dr kwn challet..nway suma ok..
MURTEDZA M.
夫妻/情侶出遊
雙床房
入住於2024年01月
2.5
評價於:2024年01月10日
A relatively new hotel of acceptable room size. The bed was comfortable but everything else is basic. Had serious difficulty with the sink tap water flow, which sprayed all over because the nozle fawcet was missing. Also an obvious need for a control valve for the bidet sprinkler (giving a hurtfull jetspray). Unfortunately the most frustrating was poor access road leading to the hotel; there were badly damaged sections unattended by the authority concerned.
Booked this place for a quick night stop before heading to KK. The room was okay for the price. Read the description in 訂房網站 it says the front desk service is 24/7 (it's hard to find 24/7 homestay reception counter in Kundasang so I make the reservation immediately). Contacted the property to inform them that I will be late check in just to make sure I have a smooth check in process later when I arrived. Then I was told that they will put my room key in a self check in box. I asked whether there will be an instructions they gonna send to me for the self check in process and the person in the chat said no. "It's just a simple pull out box with the guest name on it and the room key will be inside" that's what they told me. When I arrived there were NO KEY BOX TO BE FOUND ANYWHERE!! I even search all the cabinet drawers like some kind of thief !!!! It was rainy and windy and I even walked from the reception counter to the hill where their homestay units are located just to find the keybox that they mentioned. Called them few times and no one answered. I was freezing and wet searching around for 30minutes until there was this 1 staff came out with her sleepy face walked to the counter to assist me for check in. I asked her where is the keybox that they mentioned earlier in the chat and she said "we didn't put your room key in the keybox yet" (the person that i contacted was not her but one of the property owner). This is soooo ridiculous!!! Their customer service was sooooo BAD!!!!!!
Rejon
其他 雙床房
入住於2024年07月
4.0
評價於:2024年07月07日
Good 👍
Mohd Noorizan Noorizan
家庭出遊 雙床房
入住於2024年06月
5.0
超讚
評價於:2024年06月14日
Nice place to stay
Amir89 Amir89
家庭出遊 商隊帳篷
入住於2023年12月
4.0
評價於:2024年01月11日
Tempat cantik tapi kinabalu x nampak.
Jalan ok..kira dekat pekan senang beli supply.
Bole la rasa2 macam mana tinggal di caravan
匿名用戶
夫妻/情侶出遊 雙床房
入住於2024年09月
4.2
很好
評價於:2024年09月07日
bilik bersih dan kemas..cuma view gunung xnmpk dr kwn challet..nway suma ok..
MURTEDZA M.
夫妻/情侶出遊 雙床房
入住於2024年01月
2.5
評價於:2024年01月10日
A relatively new hotel of acceptable room size. The bed was comfortable but everything else is basic. Had serious difficulty with the sink tap water flow, which sprayed all over because the nozle fawcet was missing. Also an obvious need for a control valve for the bidet sprinkler (giving a hurtfull jetspray). Unfortunately the most frustrating was poor access road leading to the hotel; there were badly damaged sections unattended by the authority concerned.
昆達山山園
(Kundasang Mount Garden)附近飯店推薦
常見問題
昆達山山園的入住和退房時間是什麼?
入住時間:14:00以後 退房時間:05:00-12:00
昆達山山園是否提供早餐?
飯店不提供早餐。
昆達山山園提供哪些設施及服務?
停車場,24小時服務,多語言服務
昆達山山園附近有什麼熱門景點?
昆達山戰爭紀念園(約1.5公里),Hounon Ridge Farmstay & Camping(約3公里),Sosodikon Hill Kundasang(約3.7公里)
訪客用戶
家庭出遊
家庭房(帶陽台)
入住於2024年07月
訪客用戶
家庭出遊
私人客房 - 帶浴室
入住於2024年02月
訪客用戶
夫妻/情侶出遊
雙床房
入住於2024年09月
訪客用戶
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入住於2024年08月
Viviannavien
獨自出遊
私人客房 - 帶浴室
入住於2024年08月
Rejon
其他
雙床房
入住於2024年07月
Mohd Noorizan Noorizan
家庭出遊
雙床房
入住於2024年06月
Amir89 Amir89
家庭出遊
商隊帳篷
入住於2023年12月
匿名用戶
夫妻/情侶出遊
雙床房
入住於2024年09月
MURTEDZA M.
夫妻/情侶出遊
雙床房
入住於2024年01月
訪客用戶
家庭出遊 家庭房(帶陽台)
入住於2024年07月
訪客用戶
家庭出遊 私人客房 - 帶浴室
入住於2024年02月
訪客用戶
夫妻/情侶出遊 雙床房
入住於2024年09月
訪客用戶
與好友旅遊 雙人大床房
入住於2024年08月
Viviannavien
獨自出遊 私人客房 - 帶浴室
入住於2024年08月
Rejon
其他 雙床房
入住於2024年07月
Mohd Noorizan Noorizan
家庭出遊 雙床房
入住於2024年06月
Amir89 Amir89
家庭出遊 商隊帳篷
入住於2023年12月
匿名用戶
夫妻/情侶出遊 雙床房
入住於2024年09月
MURTEDZA M.
夫妻/情侶出遊 雙床房
入住於2024年01月