亞馬裡納揚納度假村和水上公園 (Amarina Jannah Resort & Aqua Park)

Wir waren im März und im Juli 2024 in diesem Hotel. Die Mitarbeiter sind überaus freundlich und immer um das Wohl der Gäste bemüht. Die Zimmer sind gut ausgestattet. Das Essen ist nicht sehr abwechlungsreich, aber ausreichend. Wir werden sicher noch einmal wieder kommen.

these 訂房網站 was like hell..A complete disaster.. - unprofessional staff..they don't know how to even smile and for foreigners take care they are not welcoming at all and you would end up paying for have some attention -they don't change blanket or towels while cleaning rooms.. - to get towels for pool you have to go the beach which is so far away.. - unchanged items for meals and they don't use HAACAP or any kind of food safety.. - animation team is a bunch of harassers and molesters - most of the time the beach is closed - if you need more of anything they will look at you as if you killed a person

Friendly Staff - Oriental and Italian resturant was very good - main resturant need improvement - Animation team was active - Reception team was very helpful.

My stay at this hotel was one of the worst holiday experiences I've ever had. I stayed for 5 nights, and the food was extremely repetitive. Every single day, the buffet offered almost the same dishes with little to no variety. Only one day they served seafood, including shrimp, and unfortunately, my husband became sick afterward with what appeared to be food poisoning. The cleanliness throughout the hotel was far below acceptable standards. The swimming pool was dirty, and the overall hygiene of the hotel needs serious improvement. The quality of the food was also very poor. It often tasted like leftovers rather than freshly prepared meals. The snacks were even worse and among the poorest I've ever had at a resort. The pool hygiene standards were also very concerning. I saw guests being allowed into the pool wearing regular cotton shorts that were clearly not swimwear. When we questioned the lifeguard, he claimed it was acceptable because they were wearing a synthetic ("plastic") T-shirt. On another occasion, a guest entered the pool wearing a casual top, and we were given the same explanation. This showed a complete lack of proper hygiene standards and pool policy enforcement, which is unacceptable for any hotel. The service was extremely disappointing. Many of the staff members were unprofessional and lacked even the most basic hospitality skills. A smile and a welcoming attitude—things that should be standard in the hospitality industry—were completely missing. It often felt as if they were doing guests a favor by serving them. What was even more concerning was witnessing inappropriate behavior from some staff members toward female guests. I personally observed incidents that made me very uncomfortable, and this is completely unacceptable in any hotel. To make matters worse, our check-out experience was incredibly frustrating. The staff delayed our departure because they claimed the TV remote was missing and refused to let us leave until it was found. We never even used the TV—we had only unplugged it because we needed its power outlet, as one of the electrical sockets in the room wasn't working. We had a bus to catch and couldn't keep waiting, so we left without knowing whether they eventually found the remote or not. It was very upsetting to be treated as if we had taken something when we knew we had not. A more professional approach would have been to handle the situation respectfully instead of delaying guests and making them feel accused without evidence. In all fairness, I would like to acknowledge two staff members who genuinely stood out during our stay: Mr. Mahmoud and Mr. Amro. They were respectful, professional, and did their best to make our stay as pleasant as possible despite the hotel's many shortcomings. Their positive attitude and willingness to help were genuinely appreciated. Unfortunately, there is only so much they can do when the overall management, service standards, food quality, hygiene, and facilities fall far below what guests should reasonably expect. Overall, this hotel does not deserve the money we paid. It certainly wasn't worth the long 訂房網站. I would never recommend this hotel to anyone looking for a relaxing vacation. There are far better hotels that respect their guests, maintain proper hygiene standards, and provide decent food, cleanliness, and professional service. Save your money and book somewhere else.

Abbiamo soggiornato in questo resort 4 volte e torneremo. Tutto sempre perfetto grazie ad HASSAN e a suoi collaboratori.❤️❤️❤️❤️

Worst experience ever

Very friendly staff and active animation team with good night life - Ziena resturant and Italian resturant was very good and I recommend them - the main resturant was good but low varieties of food that need improvement - The reception made upgrade to our room to Sea view room and they decorate our room as we was celebrating our marriage anniversary - Very good Aqua park - food in main resturant was good but low variety.