JM庫塔酒店 (JM Hotel Kuta Lombok)

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Nice hotel with its own spa. Staff are friendly and helpful. The only reason I didn’t give all 5 stars is because there was a leak from the above room that they didn’t bother fixing. Luckily we both had ear plugs to sleep at night. Plus the bike they gave us kept breaking down so we refunded and got one somewhere else, the hotel quickly refunded us, apologised and offer to bring a new bike but we just went somewhere else we rented from before. They have a nice pool and delicious breakfast.

The breakfast was the best part of the hotel. The swimming pool is also good. Unfortunately the rooms are a bit outdated and the bathroom door didn't close. It's simple and you get what you pay for.

Это самый милый и дружелюбный отель, каждый сотрудник в мгновение окажет вам помощь и поддержку. У меня произошла авария, и самые добрые работники этого отеля, все без исключения, помогали и принимали участие в ремонте мотоцикла и оказывали мне помощь и содействие. Номера чистые и аккуратные. Уборка каждый день, иногда на завтрак подавали шведскую линию, иногда по меню. Все очень вкусно. Расположение великолепное. Но больше всего запомнилось- это доброта и любовь каждого .

Die Mitarbeiter gehen auch viel Mühe. Jedoch ist die Ausstattung des Hotels schon in die Jahre gekommen. Das Bad in unserem Deluxe Zimmer war auch relativ dunkel und es ist nicht abgeschlossen, wodurch man Mücken ins Zimmer bekommt und die umliegenden Personen in ihrem Bad hört. Der Pool war schön. Die umliegenden Liegestühle waren aber teilweise kaputt bzw. benötigen unbedingt Polster. Frühstück war Mo-Do a la carte was und gut gefallen hat, jedoch kann man nur eine Sache bestellen, was doof ist, wenn man nicht satt wird von einem Gericht. Es ist super, dass ihr a la carte macht, was Ressourcen spart und viel besser schmeckt als das Buffet an den anderen Tagen, also lasst einen doch so viel bestellen das man satt wird. Es kostet euch dich nicht wirklich viel mehr, weil die meisten sowieso nach einem Gericht satt sind.

Nice hotel, location is perfect, friendly staff I got the bungalow very specious but just the bathtub things looks disgusting overall it’s nice hotel

I had 4 rooms booked for 1 night.my room had a dripping tap (hear through the night) ; my air con i suspect was on a timer and kept switching off. Was to tired to get out of bed. Also there must be a bar close by with music playing upto 3 am so surely not for families . Breakfast was good but whilst it stated mushrooms we didnt get any. But we were fine with it, but were hoping to eat healthier 😊. Value for money since we didnt need to share rooms.

Do not book this hotel ever. Absolutely disgusting, misleading pictures. Toilet had poo marks on it. Pee stains. Absolutely disgusting. Lights in toilet not working. The room has a toilet in the room, only separated by glass door, so all smells came to room. The hygiene of the sink was disgusting and smelt so bad. The bed was drenched in air freshener and you could literally smell the bad smell. Was badly stained too. The AC had the worst smell ever, no cover case and you could see all limescale build up. Dangerous to even breathe in. The room has no fridge and we had to request for this and they bought a fridge and plugged it next to the bathroom, because there was only 1 plug. No other plugs in the room. We was a family with a 1 year old and it was so disgusting, we tried to get refund from hotel and they said no. We was supposed to stay but left after the first night, it was too disgusting to stay in. After first night we felt itchy, made us even smell from the dirty smells in the covers and bedsheets. The breakfast was absolutely horrible, I can only imagine the hygiene in that kitchen when you look at their rooms. Would not recommend anyone to book. They don’t clean their rooms and toilets, they didn’t provide any hand wash in the sink which is basic essentials a hotel should have. They are just robbing people for the money and not looking after the hotel at all. Absolutely horrible to accommodate families and would stay far away from this hotel. Nasty humans.

Amazing!

The reception was friendly and breakfast. All rooms need a master switch to close the light and more plugs for electric. Shower only with too hot water or too cold. AC only work on very cold and didn't clean my room second day.