Our stay at this hotel was far from satisfactory. Upon arrival, the staff claimed we hadn’t paid for our stay, despite presenting both the 訂房網站 invoice and credit card statement. Thankfully, 訂房網站’s customer service responded quickly to resolve the issue, but we were still hassled until the morning.
The rooms lacked basic amenities and were uncomfortably humid with mold. There was no complimentary water provided, which was inconvenient. The food at the hotel was overpriced and did not meet expectations in terms of quality.
Overall, this experience fell short of what we expected.
William818
好友出遊
標準雙床房
入住於2025年01月
5.0
超讚
評價於:2025年01月20日
Excellent accommodation to stay near iguazu fall, highly recommend to all travellers
訪客用戶
獨自出遊
標準雙床房
入住於2025年02月
3.7
評價於:2025年02月15日
Good hotel in an excellent location
訪客用戶
夫妻/情侶出遊
標準特大床房
入住於2025年10月
5.0
超讚
評價於:2025年10月14日
This hotel was very nice and relaxing. Pool was beautiful. Breakfast was amazing. But you need a taxi to go anywhere.
訪客用戶
獨自出遊
標準雙床房
入住於2024年05月
4.5
很好
評價於:2024年06月02日
The design of the hotel is extremely pretty, makes you feel like you are in a rainforest resort. Breakfast has a huge variety but I love eggs so I always request eggs done differently from scrambled. The hotel is located away from the city center so you will need a taxi every time when you go out. Had a bad first experience with the taxi driver but the hotel listened and I had a great driver, Pablo after that incident. A big thank you to Vanessa and also Lucia for all their help during my stay! The other receptionists are really either not helpful or can’t speak English well, that’s disappointing for a 5 star hotel. The hotel swimming pool was under maintenance so I didn’t get to use the pool.
訪客用戶
好友出遊
標準雙床房
入住於2024年04月
5.0
超讚
評價於:2024年04月25日
Check in on late time and Lucia understood that we were tired, so she's been very sweet to walk us to the room. The landscape of the hotel is stunning.
Our room overlooking to the swimming pool, but no time for swimming hhh.
The room is very clean, the bed was cool and shower room are perfect with very easy adjust the water temperature, no free water bottle, so i must purchase from the restaurant.
The breakfast is perfect with many variety of fruit, yogurt, pastry, snacks and drinks
and i love the omelet that i order from the kitchen.
When we don't have cash for taxi, receptionist help us to paid with 10% interest, which is fair.
Parking area is huge in the middle of the rainforest
All staff are very friendly and helpful, lobby is gorgeous too
Overall is our perfect stay in Iguazu Cataratas and I highly suggest to all type of traveler to check in here.
訪客用戶
家庭出遊
高級特大床房
入住於2024年12月
4.7
很棒
評價於:2024年12月28日
Lovely location, great pool and friendly staff. Good clean rooms with nice terraces. Would stay here again. The o my annoying thing is that the rooms keys constantly de activated
Petr I
夫妻/情侶出遊
標準特大床房
入住於2025年04月
5.0
超讚
評價於:2025年05月01日
Все очень понравилось. Очень хорошие завтраки, что редкость в Аргентине.
Персонал очень дружелюбный.
Our stay at this hotel was far from satisfactory. Upon arrival, the staff claimed we hadn’t paid for our stay, despite presenting both the 訂房網站 invoice and credit card statement. Thankfully, 訂房網站’s customer service responded quickly to resolve the issue, but we were still hassled until the morning.
The rooms lacked basic amenities and were uncomfortably humid with mold. There was no complimentary water provided, which was inconvenient. The food at the hotel was overpriced and did not meet expectations in terms of quality.
Overall, this experience fell short of what we expected.
William818
好友出遊 標準雙床房
入住於2025年01月
5.0
超讚
評價於:2025年01月20日
Excellent accommodation to stay near iguazu fall, highly recommend to all travellers
訪客用戶
獨自出遊 標準雙床房
入住於2025年02月
3.7
評價於:2025年02月15日
Good hotel in an excellent location
訪客用戶
夫妻/情侶出遊 標準特大床房
入住於2025年10月
5.0
超讚
評價於:2025年10月14日
This hotel was very nice and relaxing. Pool was beautiful. Breakfast was amazing. But you need a taxi to go anywhere.
訪客用戶
獨自出遊 標準雙床房
入住於2024年05月
4.5
很好
評價於:2024年06月02日
The design of the hotel is extremely pretty, makes you feel like you are in a rainforest resort. Breakfast has a huge variety but I love eggs so I always request eggs done differently from scrambled. The hotel is located away from the city center so you will need a taxi every time when you go out. Had a bad first experience with the taxi driver but the hotel listened and I had a great driver, Pablo after that incident. A big thank you to Vanessa and also Lucia for all their help during my stay! The other receptionists are really either not helpful or can’t speak English well, that’s disappointing for a 5 star hotel. The hotel swimming pool was under maintenance so I didn’t get to use the pool.
訪客用戶
好友出遊 標準雙床房
入住於2024年04月
5.0
超讚
評價於:2024年04月25日
Check in on late time and Lucia understood that we were tired, so she's been very sweet to walk us to the room. The landscape of the hotel is stunning.
Our room overlooking to the swimming pool, but no time for swimming hhh.
The room is very clean, the bed was cool and shower room are perfect with very easy adjust the water temperature, no free water bottle, so i must purchase from the restaurant.
The breakfast is perfect with many variety of fruit, yogurt, pastry, snacks and drinks
and i love the omelet that i order from the kitchen.
When we don't have cash for taxi, receptionist help us to paid with 10% interest, which is fair.
Parking area is huge in the middle of the rainforest
All staff are very friendly and helpful, lobby is gorgeous too
Overall is our perfect stay in Iguazu Cataratas and I highly suggest to all type of traveler to check in here.
訪客用戶
家庭出遊 高級特大床房
入住於2024年12月
4.7
很棒
評價於:2024年12月28日
Lovely location, great pool and friendly staff. Good clean rooms with nice terraces. Would stay here again. The o my annoying thing is that the rooms keys constantly de activated
Petr I
夫妻/情侶出遊 標準特大床房
入住於2025年04月
5.0
超讚
評價於:2025年05月01日
Все очень понравилось. Очень хорошие завтраки, что редкость в Аргентине.
Персонал очень дружелюбный.
117888****
商務出差
標準特大床房
入住於2025年06月
Atant
夫妻/情侶出遊
標準特大床房
入住於2025年03月
William818
好友出遊
標準雙床房
入住於2025年01月
訪客用戶
獨自出遊
標準雙床房
入住於2025年02月
訪客用戶
夫妻/情侶出遊
標準特大床房
入住於2025年10月
訪客用戶
獨自出遊
標準雙床房
入住於2024年05月
訪客用戶
好友出遊
標準雙床房
入住於2024年04月
訪客用戶
家庭出遊
高級特大床房
入住於2024年12月
Petr I
夫妻/情侶出遊
標準特大床房
入住於2025年04月
xv3538
好友出遊
標準三人房
入住於2023年11月
117888****
商務出差 標準特大床房
入住於2025年06月
Atant
夫妻/情侶出遊 標準特大床房
入住於2025年03月
William818
好友出遊 標準雙床房
入住於2025年01月
訪客用戶
獨自出遊 標準雙床房
入住於2025年02月
訪客用戶
夫妻/情侶出遊 標準特大床房
入住於2025年10月
訪客用戶
獨自出遊 標準雙床房
入住於2024年05月
訪客用戶
好友出遊 標準雙床房
入住於2024年04月
訪客用戶
家庭出遊 高級特大床房
入住於2024年12月
Petr I
夫妻/情侶出遊 標準特大床房
入住於2025年04月
xv3538
好友出遊 標準三人房
入住於2023年11月