The room I paid for was not the room that I got allocated service was very poor no one at reception on arrival at 8pm and no one there when leaving
No hot water in morning in room very cold shower and shower was leaking and spraying everywhere extremely disappointed and would welcome a call from hotel management as left my details but. It holding my breath on that
訪客用戶
獨自出遊
標準特大床或雙床房 2張單人床
入住於2024年10月
2.0
評價於:2024年10月31日
Subject: Complaint Regarding Room Facilities and Service During Recent Stay at Macdonald Tickled Trout, Preston (Booking Reference: ************)
Dear [Hotel Manager Victoria White]
I am writing to express my disappointment regarding my recent stay at Macdonald Tickled Trout, Preston, with booking reference number ************ and hotel reference number ***********. I checked in on October 26 and checked out on October 27, staying under the name Mirza Iftikhar Ahmed.
Upon check-in to Room 340, I found that the shower was not working, and the bath taps were also out of order. After reporting these issues, I learned from staff that the room had an ongoing problem with the bathroom facilities. I am concerned that, despite knowing this, Room 340 was still assigned to me, which led to unnecessary inconvenience.
It took over two hours for the staff to address the issue and relocate me to Room 216, which was located above a music room. Given the delay and that I received the key around midnight, the noise from the music room made it impossible to get any rest.
Considering these inconveniences, I kindly request that you consider some form of compensation as a gesture of goodwill. I trust that you will address these issues to prevent similar experiences for future guests.
Thank you for your attention to this matter. I look forward to your response.
Sincerely,
Mirza Iftikhar Ahmed
[***********]
Sent from my iPhone
Faz Patel MBE
與好友旅遊
標準特大床或雙床房 2張單人床
入住於2025年01月
4.0
評價於:2025年02月21日
I had a wonderful stay at the hotel! The accommodations were comfortable, and the staff was friendly and attentive. The overall atmosphere was pleasant, making my experience enjoyable. I highly recommend this hotel for a fair and delightful stay.
匿名用戶
幫他人預訂
標準特大床或雙床房 2張單人床
入住於2024年07月
3.5
評價於:2024年07月09日
Het is een heerlijk rustige bestemming zeer vriendelijk personeel.
MaxiMoon
獨自出遊
標準雙人床房
入住於2024年12月
4.5
很好
評價於:2025年02月06日
Шикарный отель, с шикарной кроватью, но была проблема с душем, напора совсем не было :(
А так прекрасный отель!
訪客用戶
獨自出遊
標準特大床或雙床房 2張單人床
入住於2025年02月
5.0
超讚
評價於:2025年02月16日
Really good place n the right money thank u enjoyed stay
Winky_Bear
獨自出遊
標準雙人床房
入住於2024年11月
4.5
很好
評價於:2024年11月11日
The room was clean and comfortable grate customer service
Will stay again
訪客用戶
夫妻/情侶出遊
標準家庭房3
入住於2024年08月
3.5
評價於:2024年08月17日
It is more like 2 star hotel. It is ok
Luqman Hussain
與好友旅遊
標準特大床或雙床房 2張單人床
入住於2024年07月
4.0
評價於:2024年07月03日
Great service, really good location and clean rooms.
The room I paid for was not the room that I got allocated service was very poor no one at reception on arrival at 8pm and no one there when leaving
No hot water in morning in room very cold shower and shower was leaking and spraying everywhere extremely disappointed and would welcome a call from hotel management as left my details but. It holding my breath on that
訪客用戶
獨自出遊 標準特大床或雙床房 2張單人床
入住於2024年10月
2.0
評價於:2024年10月31日
Subject: Complaint Regarding Room Facilities and Service During Recent Stay at Macdonald Tickled Trout, Preston (Booking Reference: ************)
Dear [Hotel Manager Victoria White]
I am writing to express my disappointment regarding my recent stay at Macdonald Tickled Trout, Preston, with booking reference number ************ and hotel reference number ***********. I checked in on October 26 and checked out on October 27, staying under the name Mirza Iftikhar Ahmed.
Upon check-in to Room 340, I found that the shower was not working, and the bath taps were also out of order. After reporting these issues, I learned from staff that the room had an ongoing problem with the bathroom facilities. I am concerned that, despite knowing this, Room 340 was still assigned to me, which led to unnecessary inconvenience.
It took over two hours for the staff to address the issue and relocate me to Room 216, which was located above a music room. Given the delay and that I received the key around midnight, the noise from the music room made it impossible to get any rest.
Considering these inconveniences, I kindly request that you consider some form of compensation as a gesture of goodwill. I trust that you will address these issues to prevent similar experiences for future guests.
Thank you for your attention to this matter. I look forward to your response.
Sincerely,
Mirza Iftikhar Ahmed
[***********]
Sent from my iPhone
Faz Patel MBE
與好友旅遊 標準特大床或雙床房 2張單人床
入住於2025年01月
4.0
評價於:2025年02月21日
I had a wonderful stay at the hotel! The accommodations were comfortable, and the staff was friendly and attentive. The overall atmosphere was pleasant, making my experience enjoyable. I highly recommend this hotel for a fair and delightful stay.
匿名用戶
幫他人預訂 標準特大床或雙床房 2張單人床
入住於2024年07月
3.5
評價於:2024年07月09日
Het is een heerlijk rustige bestemming zeer vriendelijk personeel.
MaxiMoon
獨自出遊 標準雙人床房
入住於2024年12月
4.5
很好
評價於:2025年02月06日
Шикарный отель, с шикарной кроватью, но была проблема с душем, напора совсем не было :(
А так прекрасный отель!
訪客用戶
獨自出遊 標準特大床或雙床房 2張單人床
入住於2025年02月
5.0
超讚
評價於:2025年02月16日
Really good place n the right money thank u enjoyed stay
Winky_Bear
獨自出遊 標準雙人床房
入住於2024年11月
4.5
很好
評價於:2024年11月11日
The room was clean and comfortable grate customer service
Will stay again
訪客用戶
夫妻/情侶出遊 標準家庭房3
入住於2024年08月
3.5
評價於:2024年08月17日
It is more like 2 star hotel. It is ok
Luqman Hussain
與好友旅遊 標準特大床或雙床房 2張單人床
入住於2024年07月
4.0
評價於:2024年07月03日
Great service, really good location and clean rooms.
訪客用戶
商務出差
標準雙人床房
入住於2023年08月
訪客用戶
其他
豪華雙人房
入住於2025年02月
訪客用戶
獨自出遊
標準特大床或雙床房 2張單人床
入住於2024年10月
Faz Patel MBE
與好友旅遊
標準特大床或雙床房 2張單人床
入住於2025年01月
匿名用戶
幫他人預訂
標準特大床或雙床房 2張單人床
入住於2024年07月
MaxiMoon
獨自出遊
標準雙人床房
入住於2024年12月
訪客用戶
獨自出遊
標準特大床或雙床房 2張單人床
入住於2025年02月
Winky_Bear
獨自出遊
標準雙人床房
入住於2024年11月
訪客用戶
夫妻/情侶出遊
標準家庭房3
入住於2024年08月
Luqman Hussain
與好友旅遊
標準特大床或雙床房 2張單人床
入住於2024年07月
訪客用戶
商務出差 標準雙人床房
入住於2023年08月
訪客用戶
其他 豪華雙人房
入住於2025年02月
訪客用戶
獨自出遊 標準特大床或雙床房 2張單人床
入住於2024年10月
Faz Patel MBE
與好友旅遊 標準特大床或雙床房 2張單人床
入住於2025年01月
匿名用戶
幫他人預訂 標準特大床或雙床房 2張單人床
入住於2024年07月
MaxiMoon
獨自出遊 標準雙人床房
入住於2024年12月
訪客用戶
獨自出遊 標準特大床或雙床房 2張單人床
入住於2025年02月
Winky_Bear
獨自出遊 標準雙人床房
入住於2024年11月
訪客用戶
夫妻/情侶出遊 標準家庭房3
入住於2024年08月
Luqman Hussain
與好友旅遊 標準特大床或雙床房 2張單人床
入住於2024年07月