坐落於斯密霍夫,不論您是商務出差還是休閒旅遊布拉格五號西方飯店都是理想的下榻之處。從飯店出發,至布拉格-史米柯夫站僅有800m遠。附近很多景點,包括Radlicka - kulturni sportovna、Sady Na Skalce和Smichovska Synagoga都離飯店不遠。浴室內提供吹風機,讓您感受到賓至如歸的享受。可以去飯店酒吧,舒適的環境,可供您休憩放鬆。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。除此之外,周邊餐飲種類繁多。Potrefena Husa Hybernska(Potrefená Husa Hybernská)(西餐)供應一流的推薦美味-生牛肉塔塔,Tavern U Krale Brabantskeho(Krčma U krále Brabantského)(西餐)提供的德式烤豬肘備受好評,SOVA的燉鴨肉也是來這裡遊玩不容錯過的美味。健身室讓閒暇時間更加充實,按摩室讓悠閒時光更加完美。飯店的會議廳提供優質服務,是眾多商旅客選擇入住這裡的原因。工作人員可根據旅客需要安排接機服務。
Rating: ★☆☆☆☆
Review Title: Mishandled Room Request and Refund Refused
We booked 4 nights at Occidental Praha Five but checked out one night early due to repeated service failures — despite this, we tried to be reasonable, as we are just travelers trying to enjoy our 訂房網站, not cause trouble.
Our clear request for two single beds was ignored. We were given a queen bed, then moved — again to a queen. A blanket was handed to us so we could “make do.” The next day, nothing was fixed. After calling reception and waiting 40 minutes, a non-English-speaking cleaner came, confused, and simply threw another blanket on the bed. That was it.
Only after 訂房網站 intervened did the hotel send us a fruit plate and a bottle of wine — which we did not drink and in fact returned to the reception, because we weren’t looking for superficial gestures — we just wanted the room we booked.
We checked out on Sunday and requested a refund for the unused fourth night. We were told it needed approval from higher management. On Monday, we were shocked to hear the refund was refused, based on the false claim that we never checked out — despite having paid the tourism tax and received an invoice. We were also wrongly accused of drinking minibar water, which we clearly explained was untouched.
This refund is for a night we did not use, and under basic consumer rights, we are entitled to it. The hotel’s disorganization and refusal to take responsibility made a simple issue unnecessarily stressful. I do not recommend this hotel.
Markus Antonius
獨自出遊
高級房
入住於2024年02月
5.0
超讚
評價於:2024年02月20日
Very nice and clean Hotel. Breakfast was good but not special. The location is really good. Lots of restaurants close by. Walking distance to the old town.
訪客用戶
獨自出遊
行政房
入住於2022年11月
5.0
超讚
評價於:2022年11月15日
처음엔 공사장 뒤에서 너무 놀랐눈데요!
완벽합니다!
조식 나이스!
청소상태 나이스!
침대 매트리스 상태 나이스!
친절한 직원들 나이스!
다만 ㅋㅋㅋ 커피포트 선이 너무 짧습니다
訪客用戶
家庭出遊
高級房
入住於2023年11月
5.0
超讚
評價於:2023年11月12日
교통편 좋았고 조용하고 조식도 맛있었네요 ㅎㅎ
그리고 카운터에 계신 직원분들도 친절하시고 깨끗하고 너무 좋았네요 ㅋㅋ
Sanghun
夫妻/情侶出遊
高級房
入住於2023年09月
5.0
超讚
評價於:2023年09月10日
위치가 조금 거리 있었지만 다른컨디션에 비하면 감내할 수준입니다.
편하게 적당한 가격에 즐기고 갑니다 ㅎ 여기 좋아오
匿名用戶
與好友旅遊
高級房
入住於2023年11月
3.7
評價於:2023年11月17日
The subway station is near hotel, room is big but you can hear other people talking in your room
Rating: ★☆☆☆☆
Review Title: Mishandled Room Request and Refund Refused
We booked 4 nights at Occidental Praha Five but checked out one night early due to repeated service failures — despite this, we tried to be reasonable, as we are just travelers trying to enjoy our 訂房網站, not cause trouble.
Our clear request for two single beds was ignored. We were given a queen bed, then moved — again to a queen. A blanket was handed to us so we could “make do.” The next day, nothing was fixed. After calling reception and waiting 40 minutes, a non-English-speaking cleaner came, confused, and simply threw another blanket on the bed. That was it.
Only after 訂房網站 intervened did the hotel send us a fruit plate and a bottle of wine — which we did not drink and in fact returned to the reception, because we weren’t looking for superficial gestures — we just wanted the room we booked.
We checked out on Sunday and requested a refund for the unused fourth night. We were told it needed approval from higher management. On Monday, we were shocked to hear the refund was refused, based on the false claim that we never checked out — despite having paid the tourism tax and received an invoice. We were also wrongly accused of drinking minibar water, which we clearly explained was untouched.
This refund is for a night we did not use, and under basic consumer rights, we are entitled to it. The hotel’s disorganization and refusal to take responsibility made a simple issue unnecessarily stressful. I do not recommend this hotel.
Markus Antonius
獨自出遊 高級房
入住於2024年02月
5.0
超讚
評價於:2024年02月20日
Very nice and clean Hotel. Breakfast was good but not special. The location is really good. Lots of restaurants close by. Walking distance to the old town.
訪客用戶
獨自出遊 行政房
入住於2022年11月
5.0
超讚
評價於:2022年11月15日
처음엔 공사장 뒤에서 너무 놀랐눈데요!
완벽합니다!
조식 나이스!
청소상태 나이스!
침대 매트리스 상태 나이스!
친절한 직원들 나이스!
다만 ㅋㅋㅋ 커피포트 선이 너무 짧습니다
訪客用戶
家庭出遊 高級房
入住於2023年11月
5.0
超讚
評價於:2023年11月12日
교통편 좋았고 조용하고 조식도 맛있었네요 ㅎㅎ
그리고 카운터에 계신 직원분들도 친절하시고 깨끗하고 너무 좋았네요 ㅋㅋ
Sanghun
夫妻/情侶出遊 高級房
入住於2023年09月
5.0
超讚
評價於:2023年09月10日
위치가 조금 거리 있었지만 다른컨디션에 비하면 감내할 수준입니다.
편하게 적당한 가격에 즐기고 갑니다 ㅎ 여기 좋아오
匿名用戶
與好友旅遊 高級房
入住於2023年11月
3.7
評價於:2023年11月17日
The subway station is near hotel, room is big but you can hear other people talking in your room
Ying
獨自出遊
行政房
入住於2024年02月
訪客用戶
商務出差
高級房
入住於2024年09月
匿名用戶
商務出差
高級房
入住於2023年09月
kara93
商務出差
高級房
入住於2024年07月
Yutian JZ
家庭出遊
行政房
入住於2025年04月
Markus Antonius
獨自出遊
高級房
入住於2024年02月
訪客用戶
獨自出遊
行政房
入住於2022年11月
訪客用戶
家庭出遊
高級房
入住於2023年11月
Sanghun
夫妻/情侶出遊
高級房
入住於2023年09月
匿名用戶
與好友旅遊
高級房
入住於2023年11月
Ying
獨自出遊 行政房
入住於2024年02月
訪客用戶
商務出差 高級房
入住於2024年09月
匿名用戶
商務出差 高級房
入住於2023年09月
kara93
商務出差 高級房
入住於2024年07月
Yutian JZ
家庭出遊 行政房
入住於2025年04月
Markus Antonius
獨自出遊 高級房
入住於2024年02月
訪客用戶
獨自出遊 行政房
入住於2022年11月
訪客用戶
家庭出遊 高級房
入住於2023年11月
Sanghun
夫妻/情侶出遊 高級房
入住於2023年09月
匿名用戶
與好友旅遊 高級房
入住於2023年11月