We had booked lake view room, was given a room that wasn’t lake view. Then they made excuses like it was partial lake view, then said booking number is different, finally they said they would change the room but they can’t because we used the room.
A/C remote was broken on first day, but they fixed it immediately.
There was no hot water on the last day in the morning, came back much later but it was too late for taking any shower before checkout.
Room service food was horrible, burnt paneer and biriyani full of bones and fat. We could only eat part of it.
The only good thing I would say is that the staff is well behaved and the breakfast was really good.
But this is not the experience I was expecting from a 4* hotel. And it wasn’t even the busy tourist season. I would recommend to avoid this place.
dipeshrupakheti
家庭出遊
豪華房
入住於2024年07月
5.0
超讚
評價於:2024年10月27日
nice hotel near Fewa lake, helpful staffs, tasty breakfast, nice swimming pool,
Tati0709
夫妻/情侶出遊
豪華房
入住於2025年03月
3.2
評價於:2025年04月03日
Тихий отель, на первой линии. Нужен ремонт в номерах. Завтраки норм.
We had booked lake view room, was given a room that wasn’t lake view. Then they made excuses like it was partial lake view, then said booking number is different, finally they said they would change the room but they can’t because we used the room.
A/C remote was broken on first day, but they fixed it immediately.
There was no hot water on the last day in the morning, came back much later but it was too late for taking any shower before checkout.
Room service food was horrible, burnt paneer and biriyani full of bones and fat. We could only eat part of it.
The only good thing I would say is that the staff is well behaved and the breakfast was really good.
But this is not the experience I was expecting from a 4* hotel. And it wasn’t even the busy tourist season. I would recommend to avoid this place.
dipeshrupakheti
家庭出遊 豪華房
入住於2024年07月
5.0
超讚
評價於:2024年10月27日
nice hotel near Fewa lake, helpful staffs, tasty breakfast, nice swimming pool,
Tati0709
夫妻/情侶出遊 豪華房
入住於2025年03月
3.2
評價於:2025年04月03日
Тихий отель, на первой линии. Нужен ремонт в номерах. Завтраки норм.
訪客用戶
其他
豪華房
入住於2025年02月
Miaoxingrenyaonuliyuanxing
其他
豪華房
入住於2024年02月
Tati0709
夫妻/情侶出遊
豪華房
入住於2025年03月
koichiro
獨自出遊
豪華房
入住於2025年04月
訪客用戶
夫妻/情侶出遊
豪華房
入住於2025年01月
dipeshrupakheti
家庭出遊
豪華房
入住於2024年07月
Tati0709
夫妻/情侶出遊
豪華房
入住於2025年03月
訪客用戶
其他 豪華房
入住於2025年02月
Miaoxingrenyaonuliyuanxing
其他 豪華房
入住於2024年02月
Tati0709
夫妻/情侶出遊 豪華房
入住於2025年03月
koichiro
獨自出遊 豪華房
入住於2025年04月
訪客用戶
夫妻/情侶出遊 豪華房
入住於2025年01月
dipeshrupakheti
家庭出遊 豪華房
入住於2024年07月
Tati0709
夫妻/情侶出遊 豪華房
入住於2025年03月