巔峰聖地 - 迪恩天山 (The Peak Sanctuary - Dien Tien Mountain)

just a problem with the room since its not the same view as the one in the room Choices. Water& Electricity sometimes got off…good stay for nature .. good food and coffee!

overall, not worth its money at this point. the place has potential since the location is sceneric, but a lot of work still has to be done. you can say that the hotel is not built fully and in product management terms it is rather a Minimum Usable Product. Avoid booking Cave room at all cost. details are below my girlfriend decided to treat us to a nice place to stay at. we chose a cave room. we checked in, felt that the room is a little hot, turned on the ac and it seemed to not work properly. we asked the staff to check it and fix it if possible while we are away at the beach. when we returned around 1 or 2 am to the room, it was even hotter than before. obviously, no one repaired it. the room was hot and damp like a sauna, sleeping outside would be more comfortable than inside that room. it didnt have any ventilation system. we asked them to change the room but they said that for that night there were no other rooms available other than a similar cave room which we did not want to sleep at. we agreed on upgrading us to a bungalow for another day. now about a bungalow. it was cute and cozy, the ac worked properly, porch had a swing. overall we liked the design. on the other hand the electricity would go on and off randomly resulting in lights flashing which was annoying. amenities are good, we swam in the pool although at times a little dirty. did not use spa or mud bath. park and restaurant/bar area is very nice. scenery is amazing especially on the sunset. they also provide free breakfast which was mid (i like the pho tho), the choice of dishes for breakfast is quite interesting to say the least (pasta, burgers, etc). drinks were okay, nothing special but not bad either. staff is generally friendly, the guy at the reception desk named Tee was helpful, and we also had fun chats with a boy with glasses working near the pool whose name i did not get. other people were always trying to help, although most of the time they looked confused. the general feeling i got from our one night stay is that the management system is not great, all processes that should not be hard always take more time and effort as they should. for example breakfast. at the restaurant i told them what we wanted for breakfast and they gave me a pager. some people would leave their pagers at the bar and the staff would bring food over, but since i came to the bar by myself and no one asked me where we are seated, the staff was trying to find our table to bring the food, i had to come over to them and tell them where we are. we still had couple of dishes left and i asked a girl at the bar if i should leave the pager and she seemed very confused. at first she told me that i can keep it, then she said to leave it. i dont remember if i ended up keeping it. anyways the food did not get lost but i got a feeling that among staff everyone just doesn’t know what everyone else is responsible for, simple things turn into a little quest. i would not say that it was very bothering, slightly annoying is a more appropriate phrase. a lot of parts of the territory are still being built, a lot of dug up dirt and debris in certain places. during the night we got woken up twice by stray dogs fighting with each other right by our bungalow (it was located near one of the empty W.I.P. spots) if the rooms were being sold with big discounts, it would be fine. but they are charging full prices for a hotel that is still being built. scenery is really beautiful tho.