Vue Aston Residence Service by Soben Homes (Vue Aston Residence Service by Soben Homes)

根本就找不到酒店的位置，這是一個很垃圾的酒店。浪費了我很多時間，導致我的心情變得很差

it was a great place to stay, very neat, clean and high end building. somehow it was difficult to access the room because keys didn't have proper label on it. l called the keytaker and they helped me immediately

The key is kept in the box of coffee shop outside building so it is hard to ask people where it is so it should provide details where coffee shop is located since no staff available for support during check in. The time to check in is at 3 pm but guest has found the box for keeping the key at 4:15 and ask the coffee shop owner how to contact for key holder she said no any information she knew only face of cleaner. The key is not in the box since the cleaner has not yet finished the cleaning and has not yet returned the key to the box as check in instructions. I cannot contact the property owner by message or phone call so I almost leave the building but finally the cleaner has came to the key box before I leave. So I recommend to be ready for welcome the guest and clear instructions of key keeping so it is easier for self check in procedure.

Unable to contact owner neither call or internet call. Very disappointed. Can’t cancel, cannot che ck-in even though arrived the place

Bad, smell bad in bathroom.

Good & clean