Disharmony is the right name for this hotel. This hotel ruined all the wonderful impressions of Cambodia and the wonderful locals. Staff who allow you to be rude and imitate, is it a service? The senior manager hating people is not boring to work with them. Hotel policy: I have a room booked I need an early check-in rooms available at the moment are available, pay 100 %of the cost for the identical room and for breakfast too, why the second breakfast? Hotel policy! Deposit $50 for a room with mould in the bathroom. Deposit so that they don't steal mould? When asked to give a room with a normal bathroom, wait for the maid. Half an hour later the maid came, but the room will be replaced! 40 minutes of waiting, I call the reception when they replace the number, the answer: the maid said it was a normal mould! What??? We won't give another number, no others! But the room is mouldy! Do you want to clean the bathroom? Pay for an early check-in and we'll be cleaning your room all the time! It's all the company's policy! And give answers for 40 minutes! And if you don't like something, everyone says it's okay, it's a problem with you. Avoid this place. And yes, mould is very harmful to health and it's not the norm!!!!!
I have stayed at Harmony hotel a few times now over the years and always enjoy my stay. The staff are always friendly and welcoming and have always rectified any issues that arise with prompt care. Great location in amongst it all, a little pricey but makes up for in convenience. Wished the beds were a little softer as I am getting older. All in all I will come and stay again.
Danny
訪客用戶
獨自出遊
豪華大床房 - 帶陽台
入住於2025年02月
4.0
評價於:2025年02月23日
Overall a good hotel. Mostly satisfied with my stay. Some improvement, if made, could make it better.
Recommendation: don't get the balcony room.
Room 1: Initially I was 'upgraded' to a balcony room. This room has plenty of light, but faced the street so it had lots of road noise from scooters. It also had mosquitos (I killed 10+ in two nights). I was not satisfied with this room and asked to swap to an alternative after a night in which some drunk men in the street were very noisy until 1am.
Room 2: this room faced an internal atrium, meaning less natural light. However, it was big, comfortable, quiet, and didn't have mosquitos. I was much happier with this room.
Staff/service: Very friendly, smiley staff who respond to your requests promptly.
Pool: Good. Plenty of beds and shade, allowing you to spend a peaceful rest day by the pool.
Location: close to the lively part of town, but not in it. Pretty good.
Improvements needed:
- Make sure bedroom doors reach the floor, so light, sound, and mosquitos do not easily penetrate the room.
- Get double-glazed windows on the balcony rooms for sound proofing.
- Add optional privacy curtains to the high windows in the bathroom that open into the hallway (a peeping tom, if looking through, can't see you on the toilet or bath directly, but they could easily see the reflection in the large mirror).
Hanz Hun
獨自出遊
豪華大床房
入住於2025年03月
4.5
很好
評價於:2025年04月01日
A very clean modern hotel with spacious room, very friendly staff. Strategic location near river side, lots of F&B options.
訪客用戶
獨自出遊
豪華單人房
入住於2025年07月
4.2
很好
評價於:2025年08月07日
Enjoyed my stay, although room was on the small side and there was a tricky step into the shower / toilet it was comfortable enough and AC worked v.well. The pool was only a plunge pool but it had a superb view on the roof of the hotel.
Location is very handy for night market & river front promenade. Reception staff were excellent and welcoming, breakfast Very Good indeed with plenty of choice.
I would definitely return.
he staff were very helpful and friendly. The breakfast was delicious. The hotel is close to tourist attractions.
However, it is located near a market, so there’s a smell of food, and the parking space is limited.
Alessandro Colanzi
獨自出遊
豪華單人房
入住於2025年09月
4.2
很好
評價於:2025年09月11日
Very good location near by riverside. People friendly and very kind. Amazing breakfast with different choices.
Disharmony is the right name for this hotel. This hotel ruined all the wonderful impressions of Cambodia and the wonderful locals. Staff who allow you to be rude and imitate, is it a service? The senior manager hating people is not boring to work with them. Hotel policy: I have a room booked I need an early check-in rooms available at the moment are available, pay 100 %of the cost for the identical room and for breakfast too, why the second breakfast? Hotel policy! Deposit $50 for a room with mould in the bathroom. Deposit so that they don't steal mould? When asked to give a room with a normal bathroom, wait for the maid. Half an hour later the maid came, but the room will be replaced! 40 minutes of waiting, I call the reception when they replace the number, the answer: the maid said it was a normal mould! What??? We won't give another number, no others! But the room is mouldy! Do you want to clean the bathroom? Pay for an early check-in and we'll be cleaning your room all the time! It's all the company's policy! And give answers for 40 minutes! And if you don't like something, everyone says it's okay, it's a problem with you. Avoid this place. And yes, mould is very harmful to health and it's not the norm!!!!!
I have stayed at Harmony hotel a few times now over the years and always enjoy my stay. The staff are always friendly and welcoming and have always rectified any issues that arise with prompt care. Great location in amongst it all, a little pricey but makes up for in convenience. Wished the beds were a little softer as I am getting older. All in all I will come and stay again.
Danny
訪客用戶
獨自出遊 豪華大床房 - 帶陽台
入住於2025年02月
4.0
評價於:2025年02月23日
Overall a good hotel. Mostly satisfied with my stay. Some improvement, if made, could make it better.
Recommendation: don't get the balcony room.
Room 1: Initially I was 'upgraded' to a balcony room. This room has plenty of light, but faced the street so it had lots of road noise from scooters. It also had mosquitos (I killed 10+ in two nights). I was not satisfied with this room and asked to swap to an alternative after a night in which some drunk men in the street were very noisy until 1am.
Room 2: this room faced an internal atrium, meaning less natural light. However, it was big, comfortable, quiet, and didn't have mosquitos. I was much happier with this room.
Staff/service: Very friendly, smiley staff who respond to your requests promptly.
Pool: Good. Plenty of beds and shade, allowing you to spend a peaceful rest day by the pool.
Location: close to the lively part of town, but not in it. Pretty good.
Improvements needed:
- Make sure bedroom doors reach the floor, so light, sound, and mosquitos do not easily penetrate the room.
- Get double-glazed windows on the balcony rooms for sound proofing.
- Add optional privacy curtains to the high windows in the bathroom that open into the hallway (a peeping tom, if looking through, can't see you on the toilet or bath directly, but they could easily see the reflection in the large mirror).
Hanz Hun
獨自出遊 豪華大床房
入住於2025年03月
4.5
很好
評價於:2025年04月01日
A very clean modern hotel with spacious room, very friendly staff. Strategic location near river side, lots of F&B options.
訪客用戶
獨自出遊 豪華單人房
入住於2025年07月
4.2
很好
評價於:2025年08月07日
Enjoyed my stay, although room was on the small side and there was a tricky step into the shower / toilet it was comfortable enough and AC worked v.well. The pool was only a plunge pool but it had a superb view on the roof of the hotel.
Location is very handy for night market & river front promenade. Reception staff were excellent and welcoming, breakfast Very Good indeed with plenty of choice.
I would definitely return.
he staff were very helpful and friendly. The breakfast was delicious. The hotel is close to tourist attractions.
However, it is located near a market, so there’s a smell of food, and the parking space is limited.
Alessandro Colanzi
獨自出遊 豪華單人房
入住於2025年09月
4.2
很好
評價於:2025年09月11日
Very good location near by riverside. People friendly and very kind. Amazing breakfast with different choices.
Shuimitao
好友出遊
豪華雙床房
入住於2026年02月
匿名用戶
商務出差
豪華單人房
入住於2025年09月
Jiangzhengda13
獨自出遊
豪華大床房
入住於2025年07月
訪客用戶
獨自出遊
豪華大床房 - 帶陽台
入住於2025年09月
訪客用戶
獨自出遊
豪華大床房 - 帶陽台
入住於2025年02月
Hanz Hun
獨自出遊
豪華大床房
入住於2025年03月
訪客用戶
獨自出遊
豪華單人房
入住於2025年07月
zymeme
商務出差
豪華單人房
入住於2025年08月
mi mine
商務出差
家庭套房
入住於2025年05月
Alessandro Colanzi
獨自出遊
豪華單人房
入住於2025年09月
Shuimitao
好友出遊 豪華雙床房
入住於2026年02月
匿名用戶
商務出差 豪華單人房
入住於2025年09月
Jiangzhengda13
獨自出遊 豪華大床房
入住於2025年07月
訪客用戶
獨自出遊 豪華大床房 - 帶陽台
入住於2025年09月
訪客用戶
獨自出遊 豪華大床房 - 帶陽台
入住於2025年02月
Hanz Hun
獨自出遊 豪華大床房
入住於2025年03月
訪客用戶
獨自出遊 豪華單人房
入住於2025年07月
zymeme
商務出差 豪華單人房
入住於2025年08月
mi mine
商務出差 家庭套房
入住於2025年05月
Alessandro Colanzi
獨自出遊 豪華單人房
入住於2025年09月