波圖姆多姆雷酒店 (Botum Domrey Hotel)

I would definitely recommend this hotel for anyone visiting Phnom Penh. It offers great value for the price, and the combination of excellent service, location, and amenities made my stay very enjoyable. I’ll be staying here again for sure!

Perfect. I was here during the off-season, and got a good deal. The room is beautiful, clean and very comfortable. Spacious shower. The location is very convenient, just 10 minutes walking to the river and Royal Palace. Cozy rooftop pool

I just stayed one night but it was an enjoyable stay. I liked the cleanliness of the room, the comfortable laptop working environment (desk and chair), and especially the large screen TV with many English channels that were actually clear from static unlike other hotels I've stayed at in Cambodia.

房間還可以，乾淨！位置左轉500多米是金邊王宮，右轉300米再左轉直行是獨立紀念碑！吃飯不方便，附近幾家小店吃飯很貴，一家漢堡套餐標價35美元，附近也沒有便利店！

整體環境和衞生條件都還算可以，但入住過程中發生的兩件事情讓我對這家酒店的印象大打折扣。 1. 前台態度敷衍，對客人需求不上心。 我前兩天住在一樓，後面換房到三樓後才發現自己的充電寶遺落在原來的一樓房間。我請前台幫忙詢問清潔人員是否有撿到，但對方完全沒確認，就直接回我“沒有”。這種不經核實、敷衍了事的態度，讓人感覺客人的訴求根本不被認真對待。充電寶的價值不高，但工作人員的誠實與負責才是決定一家酒店服務品質的關鍵。 2. 工作人員送水時明顯窺探房間，缺乏對私隱的尊重。 我讓工作人員送水到房間，並在門口領取。但對方卻在我開門的幾秒鐘裡刻意向房間內張望。這種行為非常不專業，讓人感到私隱被窺視，完全沒有受到應有的尊重。 總體來説，酒店硬件可以，但服務人員的態度和職業性真的需要大幅提升。對客人私隱和合理需求的尊重，是一家酒店最基本的標準。希望酒店能夠重視這些問題。

酒店在景區附近，步行15分鐘能到大皇宮、國家博物館、皇宮公園，房間大，空調不是很給力，淋浴水不足，其他都還行。

This hotel deserved many excellent reviews for cleanliness, comfort, nice decor, friendly staff, I will come back again.

Hard to review as initially we had difficulties. We booked and paid for a room online. When we arrived we checked in quite okay. Gave us our room and key and we went to our room. We were shocked when we entered as there was no window or natural light coming in at all … this room want not what we booked and paid for. Nevertheless, we were quite exhausted so we went to bed. Next day we were picked up early from the hotel to commence our group tour. At end of day when we arrived back we spoke with management about the sub-standard room we were given which was not what we booked and paid for. English barrier was quite evident and it was very difficult to communicate … finally someone with better English came to help. They apologised for the confusion and finally managed to swap the room to what it should have been but with the words “we have upgraded you to a better room”. Wait a minute … upgrade?? No, allocated the correct room, not upgrade. Anyway all is well after that with minimal contact with staff. There is an infinity pool, but no bar and no snacks to purchase. Pretty basic stuff really. All in all okay and don’t expect too much. Location is okay as well.

I had a very pleasant stay at this hotel. The room was clean, comfortable, and well-equipped, with friendly staff who made the experience even better. The facilities were well-maintained, and the location was convenient for both sightseeing and business. Overall, a great choice, I’d definitely consider staying here again.

The location good, the lobby and room are very beautiful design. The swimming pool with the best view of Phnom Penh City especially at night very beautiful.