美奈安納塔拉度假酒店 (Anantara Mui Ne Resort)

度假村不大，但是一臥室泳池別墅房間很不錯，服務也非常周到，五星級基本的上下車提拿行李，開夜床，客人出門後馬上打掃房間都做得很到位，床品整潔乾淨。酒店沙灘乾淨。酒店位置也不錯。

這個酒店的價格之前在富國島上可以住的很好，這個屋內比較小，也沒有什麼遊樂活動，提供沙灘、躺椅，沒了😞 不建議吃海鮮自助，真沒什麼，而且不明白也算不錯的酒店，海鮮自助品種少就算了，為什麼醬汁都沒有，衹有鹽、黑胡椒……好在另外一個餐廳還可以。

服務確實很好👍辦入住有歡迎飲品+免費按摩。我們的管家Hong熱情專業！地理位置也不錯。整個氛圍也比較chill。不過作為美奈最好的酒店之二，我覺得房間的設施有點老了，如果旺季來性價比不高。國內酒店的牙刷，梳子，刮鬍刀，吹風機，床單被套還有浴巾哪怕檔次價格比越南差不少，但這些東西要好很多。國內加工製造這些東西真是又好又便宜，雖然越南現在加工業蓬勃發展，還有一段路要走。可能是我沒定別墅房型（因為想著就待一晚），對比之前centara住了2晚的泳池別墅房型，我還是更喜歡centara的別墅房型。但Anantara服務更好，更私人化點，centara小孩太多，太吵了，英文也不如Anantara這邊好。

在美奈也就這家的服務可以算五星水準，沙灘也比較乾淨，服務有求必應，不過娛樂活動少了點，適合躺平發呆哈哈

Amazing！很漂亮的度假村，在MuiNe絕對算是Top級別，風景優美，有自己的私人沙灘。入住的時候會翹一次鑼，很有儀式感，工作人員Hang非常友善，歡迎茶火龍果茶也很好喝，每天開夜床送的小吃也很好吃，早餐豐盛且驚艷。定了Hanh Cafe的車離開，可以讓酒店幫忙聯繫大巴公司來接，這一點做的很好。

環境和服務沒得説，真的沒的説。這個價位的海景Luxury真的超值了！私人沙灘非常乾淨~早餐美味~spa也專業~下次還住！

整體不錯，就是房間設計不太合理，咖啡機旁邊居然沒插座的，找了一圈，發現插座在茶水桌下方靠近地面，基本上小家電的電線長度是不可能的，而且人也不可能鑽在桌子後面去插插座。沒懂為什麼當時這樣設計的…

I arrived in Mui Ne to celebrate Tet/Chinese New Year, having first gotten a room at the Anam Mui Ne just a few minutes drive away. Due to the festival rush, they had no rooms after a few days and I had to move out to the Anantera Mui Ne. Both hotels were at similar price points, but the entire service approach was very different. For the entire time at the Anam, I could choose what to spend and where to eat, and there were even discounts on the spa treatments. At the Anantera, I was told that I had to sign up for a mandatory New Year gala dinner on the 31st which cost almost US$70. To be sure, that is the normal price for a dinner buffet, but the main thing is guests were not given a choice. As long as you stayed on that day, you would need to foot the bill. Later, I found the room unsatisfactory. There was a blockage of the shower drainage, causing the water to accumulate and not recede even after overnight, plus an unpleasant smell that originated from the shower area. The sofas had stains. However, the biggest problem was that the king bed was not a true king bed, being combined with two smaller beds and leading to serious lack of back support. When I asked to cut short my stay from 3 nights to 2 nights, I was told that I would not be refunded. Most reprehensive for me, the hotel staff that I spoke with kept passing the buck around when I asked who could authorize the refund. When 訂房網站 tried to help and asked the hotel staff, they constantly lied about the situation, saying to 訂房網站 that I agreed to waive my refund and/or I was being upgraded to a villa, when nothing of that sort happened and both suggestions were obviously mutually contradictory. Ultimately I decided my physical and mental health was more important and I went back to the Anam Mui Ne after securing a room, losing a very expensive one night's stay at the Anantera on top of the compulsory dinner. Maybe it was the Tet festival which led to B Team handling this, but someone really dropped the ball. This was a two three star experience at best.

很好，牌子在這裡呢 服務保持連鎖的一貫水準 早餐特別好吃新鮮 還有kid club 每天上午11點和下午1點 體驗了越南春捲的製作，做完之後可以帶回房間，也可以託管小朋友在裡面 玩遊戲 和聽英文故事，有專門的託管人員。

入住的時候酒店説沒有接到預訂方的備註，準備了雙床房給我，我要求大床，回覆沒有了，和平台溝通後，平台給付費升級了高級大床房，入住搞了將近兩個小時，有點生氣。入住後，服務很好，歡迎小點心和水果都放在房間裡的，酒店環境也幽雅，有自己的海灘，呆著還算舒服，就是裝修有點舊了