Ukiyo 套房 (Ukiyo Hotel)

非常差！房間有蟑螂，半夜跑出來老鼠。酒店設施很簡陋，也完全沒有服務，很差的酒店。

Not bad environment. The location of the property was just nice to the beacon hospital, KL sentral & KL CC which is near by. The nearest food court also very nice for my personal view. Overall service was good.

Seriously super inconvenient location, the check in is really a hassle !!! The room taps are all leaking !!! Had to pay deposit but not return to me on check out day! Seriously please don’t patron !!

It is unmanned hotel. U need to call a number tp open a locker to get the key. Once u familiar with this process, is a great place to stay. With best croissance bakery with young friendly staff. It has a post natal care and an elaborate spa. i enjoyed the spa, thai massage. It is walking distance to Flpur Fire Stone, a highlight of visit to Petaling Jaya.

Dear PIC, This was my time staying this hotel ,it will be better if toilet can provide a glass or cup so that we can put our toothbrush and toothpaste. Toilet should have some hanger for cloth and tower .

It first time experiencing self checking hotel. The instruction given by email is not clear. Just ask you to call them before arriving. I have never experience such self checking and it will be a good practice if the hotel is to give us specific instruction email and we need to pay deposit online before allow to check in. It took me almost 45 mins to check in. Further to this i was given a room that has not been cleaned and it was a total mess. Luckily, they managed to change the room for me. For a traveler who look for ease of checking in and better hospitality service (human interaction instead of over the phone) i will not recommend it. It will be a disaster if the traveler is not tech savvy. It may has a good and clean facilities and the price is good but i will not recommend it. I will definitely not stay in a self check in hotel ever. It is definitely off my list of hotel to stay.

我從沒有住過這麼差的酒店。我們到了之後，check in 需要在what’s app跟客服溝通，需要轉定金，連結發過來我們轉了三次都沒成功，入住就搞了半小時，而且一樓沒有冷氣，長者小孩都在等。 然後我們定了3房4晚，一間房發現有蟑螂，廁所裡有不知道誰用過的毛巾。另一間沐浴花灑壞了不出水，更重要的是凌晨跑出來老鼠，把睡下的人嚇的！我們想取消之後3天的預訂，酒店打死不肯，不願退錢。最後是訂房網站自己退錢我們的。耽誤我們半天時間跟客服溝通，還不退錢，非常差的體驗！！