We stayed as a family with a 2year old. I wouldn't consider this a 5 star, perhaps more of a 4 star.
When we arrived late at night, tired from a long drive, there was no bell boy to assist us with luggage direct to room, and esp with a kid in tow it was difficult. However one of our bags broke and the staff did help us get a bag from their store.
Also no toothbrush was provided upon check in day and we found out next day only that it has to be requested, seriously, this is a very basic necessity to have at least for 1st day.
The decor was intended to be classy but we found it a tad bit dark.
The worst part was the bed was way too soft and sunk in, I had a backache the next days. :(
On a positive note the bath tub was huge, toilet was spacious with 2 sinks! My kid enjoyed the bath tub. Also they did prepare the cot in the room when we arrived and I was very pleased.
The next day I asked for high chair and it was timely placed at our room when we got back. Overall the staff were responsive.
Also the breakfast was Ala carte, not buffet, but it was nicely cooked - however they did not offer a kids menu.
The location is close to cbd shopping but do take note parking at hay street has day charges/hourly charges which you should factor to the value of your stay. Most shops closes early around 5pm by the time we got back from our day 訂房網站s.
Overall this hotel was more for couples or business stay and not so kid/family friendl, but that's just my opinion!
Juanni
家庭出遊
QT特大床房
入住於2023年12月
2.5
評價於:2023年12月26日
Pro: Location at City Centre. Chic design.
Contra: Only 1 car can stop for drop-off bag at the street, no proper lobby. Room so small. Never prioritise guess staying to have reservation at the restaurant inside hotel. The toilet too cold. Not suitable for old people to stay here. Staff are not fully trained, a lot of miss communication within staff.
Puddingham
家庭出遊
QT豪華雙床房
入住於2023年10月
5.0
超讚
評價於:2023年11月30日
Nice vibe. Convenient location. Kind staff. Have cafe at ground floor.
訪客用戶
夫妻/情侶出遊
QT豪華特大床房
入住於2023年08月
4.7
很棒
評價於:2023年08月21日
Perfect hotel location just beside Hay Street!
Very aesthetic & beautiful hotel!
Couldn't find any hotel slipper while the floor is cold 🥶
Breakfast was delicious!
We stayed as a family with a 2year old. I wouldn't consider this a 5 star, perhaps more of a 4 star.
When we arrived late at night, tired from a long drive, there was no bell boy to assist us with luggage direct to room, and esp with a kid in tow it was difficult. However one of our bags broke and the staff did help us get a bag from their store.
Also no toothbrush was provided upon check in day and we found out next day only that it has to be requested, seriously, this is a very basic necessity to have at least for 1st day.
The decor was intended to be classy but we found it a tad bit dark.
The worst part was the bed was way too soft and sunk in, I had a backache the next days. :(
On a positive note the bath tub was huge, toilet was spacious with 2 sinks! My kid enjoyed the bath tub. Also they did prepare the cot in the room when we arrived and I was very pleased.
The next day I asked for high chair and it was timely placed at our room when we got back. Overall the staff were responsive.
Also the breakfast was Ala carte, not buffet, but it was nicely cooked - however they did not offer a kids menu.
The location is close to cbd shopping but do take note parking at hay street has day charges/hourly charges which you should factor to the value of your stay. Most shops closes early around 5pm by the time we got back from our day 訂房網站s.
Overall this hotel was more for couples or business stay and not so kid/family friendl, but that's just my opinion!
Juanni
家庭出遊 QT特大床房
入住於2023年12月
2.5
評價於:2023年12月26日
Pro: Location at City Centre. Chic design.
Contra: Only 1 car can stop for drop-off bag at the street, no proper lobby. Room so small. Never prioritise guess staying to have reservation at the restaurant inside hotel. The toilet too cold. Not suitable for old people to stay here. Staff are not fully trained, a lot of miss communication within staff.
Puddingham
家庭出遊 QT豪華雙床房
入住於2023年10月
5.0
超讚
評價於:2023年11月30日
Nice vibe. Convenient location. Kind staff. Have cafe at ground floor.
訪客用戶
夫妻/情侶出遊 QT豪華特大床房
入住於2023年08月
4.7
很棒
評價於:2023年08月21日
Perfect hotel location just beside Hay Street!
Very aesthetic & beautiful hotel!
Couldn't find any hotel slipper while the floor is cold 🥶
Breakfast was delicious!
VivianMu
夫妻/情侶出遊
QT特大床房
入住於2024年04月
Z.t.
夫妻/情侶出遊
QT特大床房
入住於2023年09月
Hongseyiduan
家庭出遊
QT行政特大床房
入住於2023年10月
GoldieJi
商務出差
QT特大床房(無障礙)
入住於2023年11月
BoBo boy
朋友出遊
QT雙床房
入住於2023年12月
petrina yeo
家庭出遊
QT豪華特大床房
入住於2024年05月
Juanni
家庭出遊
QT特大床房
入住於2023年12月
Puddingham
家庭出遊
QT豪華雙床房
入住於2023年10月
訪客用戶
夫妻/情侶出遊
QT豪華特大床房
入住於2023年08月
Jose Sentieiro
商務出差
QT特大床房
入住於2024年04月
VivianMu
夫妻/情侶出遊 QT特大床房
入住於2024年04月
Z.t.
夫妻/情侶出遊 QT特大床房
入住於2023年09月
Hongseyiduan
家庭出遊 QT行政特大床房
入住於2023年10月
GoldieJi
商務出差 QT特大床房(無障礙)
入住於2023年11月
BoBo boy
朋友出遊 QT雙床房
入住於2023年12月
petrina yeo
家庭出遊 QT豪華特大床房
入住於2024年05月
Juanni
家庭出遊 QT特大床房
入住於2023年12月
Puddingham
家庭出遊 QT豪華雙床房
入住於2023年10月
訪客用戶
夫妻/情侶出遊 QT豪華特大床房
入住於2023年08月
Jose Sentieiro
商務出差 QT特大床房
入住於2024年04月