Ratings for all except service based on website. rating on SERVICE based on experience
for reasons entirely out of my control, I had to cancel my stay 24hrs beforehand. I called to let them know. I advised I had to cancel and the reply was (word for word)
" ok , that's still chargeable". NO ' I'm sorry to hear that' NO "maybe we can find another date so you don't lose your money"... no ' we can't refund you but do you want a credit on account'.
if I'd have phoned 12 hours earlier my money would have been refunded or I could have amended my booking.
the blame was put on TRIP as I was told ' you booked through them and they wont help you.
So I'll be avoiding this place when I go up for my 訂房網站, and I'd advise others to avoid places with staff as uninterested as here.
Ratings for all except service based on website. rating on SERVICE based on experience
for reasons entirely out of my control, I had to cancel my stay 24hrs beforehand. I called to let them know. I advised I had to cancel and the reply was (word for word)
" ok , that's still chargeable". NO ' I'm sorry to hear that' NO "maybe we can find another date so you don't lose your money"... no ' we can't refund you but do you want a credit on account'.
if I'd have phoned 12 hours earlier my money would have been refunded or I could have amended my booking.
the blame was put on TRIP as I was told ' you booked through them and they wont help you.
So I'll be avoiding this place when I go up for my 訂房網站, and I'd advise others to avoid places with staff as uninterested as here.
訪客用戶
夫妻/情侶出遊
高級雙床間
入住於2025年10月
訪客用戶
獨自出遊
入住於2023年07月
Lalita Guardia
夫妻/情侶出遊
高級雙人房
入住於2024年09月
訪客用戶
夫妻/情侶出遊
高級雙人房
入住於2025年10月
訪客用戶
夫妻/情侶出遊 高級雙床間
入住於2025年10月
訪客用戶
獨自出遊
入住於2023年07月
Lalita Guardia
夫妻/情侶出遊 高級雙人房
入住於2024年09月
訪客用戶
夫妻/情侶出遊 高級雙人房
入住於2025年10月