Прекрасный уютный отель , уровень высокий, все продумано . После этого отеля поехали в Свети Стефано . Несмотря на то, что Отель в СС тоже пятерка и тоже первая линия , природа и само место очень красивое , мы все же хотели вернуться в Херитадж Пераста.
Qlob
夫妻/情侶出遊
Kamelia豪華房
入住於2025年06月
4.0
評價於:2025年06月14日
The only positive aspect of this hotel is the view. Swimming in the sea is not advisable unless you have a very strong immune system, as the city's sewage is discharged just 100 meters away.
Most staff, except for the friendly front desk team and the two Black ladies at breakfast who were very lovely, were extremely rude. Interactions often felt tense and could escalate for no reason.
Asking questions or making reasonable comments was met with hostility. For instance, we asked about guests reserving pool chairs at 9 a.m. and not using them until the afternoon, which happened frequently. The pool waiter rudely stated that guests can "do whatever they want" and refused to address the issue. How is this even acceptable at a place where the number of seats is very limited? Every luxury hotel has a policy against such practice...
As others have mentioned, staff treat guests inconsistently. We followed a couple into the restaurant who was warmly greeted by the manager, but when we passed by and said hello, we received only a cold stare without a smile.The staff's behavior falls far short of 5-star hotel standards.
訪客用戶
其他
Perast高級
入住於2025年09月
5.0
超讚
評價於:2025年10月11日
We had our wedding reception at the hotel. The suite is very nice. Guests enjoyed their stay.
Шикарный красивый отель в живописном месте, очень фотогеничный, но на 2-3 дня, не больше, море не совсем пригодно для купания, есть переодически небольшой запах канализации, завтраки могли бы быть разнообразнее, но виды вокруг затмевают все!(однако, это не заслуга отеля)
Wil.G
獨自出遊
傳統甄選海景套房
入住於2025年08月
5.0
超讚
評價於:2025年08月15日
I left my sunglasses at the hotel, but I only realized they were missing the next day, after I had already checked out and moved to another hotel. I contacted 訂房網站’s customer service to help me reach out to the hotel and locate my sunglasses. Hotel Heritage confirmed that I had indeed left them in my room when I checked out.
The following day, I contacted the hotel again and asked if I could get my sunglasses back that evening, as I was leaving Montenegro for the airport at 6:00 am the next morning. Hotel Heritage kindly arranged for someone to deliver my sunglasses to me and did not charge me any fee. I am truly very grateful for their help.
Прекрасный уютный отель , уровень высокий, все продумано . После этого отеля поехали в Свети Стефано . Несмотря на то, что Отель в СС тоже пятерка и тоже первая линия , природа и само место очень красивое , мы все же хотели вернуться в Херитадж Пераста.
Qlob
夫妻/情侶出遊 Kamelia豪華房
入住於2025年06月
4.0
評價於:2025年06月14日
The only positive aspect of this hotel is the view. Swimming in the sea is not advisable unless you have a very strong immune system, as the city's sewage is discharged just 100 meters away.
Most staff, except for the friendly front desk team and the two Black ladies at breakfast who were very lovely, were extremely rude. Interactions often felt tense and could escalate for no reason.
Asking questions or making reasonable comments was met with hostility. For instance, we asked about guests reserving pool chairs at 9 a.m. and not using them until the afternoon, which happened frequently. The pool waiter rudely stated that guests can "do whatever they want" and refused to address the issue. How is this even acceptable at a place where the number of seats is very limited? Every luxury hotel has a policy against such practice...
As others have mentioned, staff treat guests inconsistently. We followed a couple into the restaurant who was warmly greeted by the manager, but when we passed by and said hello, we received only a cold stare without a smile.The staff's behavior falls far short of 5-star hotel standards.
訪客用戶
其他 Perast高級
入住於2025年09月
5.0
超讚
評價於:2025年10月11日
We had our wedding reception at the hotel. The suite is very nice. Guests enjoyed their stay.
Шикарный красивый отель в живописном месте, очень фотогеничный, но на 2-3 дня, не больше, море не совсем пригодно для купания, есть переодически небольшой запах канализации, завтраки могли бы быть разнообразнее, но виды вокруг затмевают все!(однако, это не заслуга отеля)
Wil.G
獨自出遊 傳統甄選海景套房
入住於2025年08月
5.0
超讚
評價於:2025年08月15日
I left my sunglasses at the hotel, but I only realized they were missing the next day, after I had already checked out and moved to another hotel. I contacted 訂房網站’s customer service to help me reach out to the hotel and locate my sunglasses. Hotel Heritage confirmed that I had indeed left them in my room when I checked out.
The following day, I contacted the hotel again and asked if I could get my sunglasses back that evening, as I was leaving Montenegro for the airport at 6:00 am the next morning. Hotel Heritage kindly arranged for someone to deliver my sunglasses to me and did not charge me any fee. I am truly very grateful for their help.
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