I was very disappointed with this hotel. The first thing I request was a fork and knife to have my lunch the hotel brought me a spoon and fork. The second main concern was that there was no hot water. I contacted the hotel and 訂房網站.com they tried to fix the water but unfortunately this was not possible. The AC was ridiculously high that I left my -10 degrees weather back home to get to philliphines to enjoy the summer but was disappointed that I couldn't. When I enquired i heard it was because of the christmas decoration that would melt cause it was done from icing sugar. The hotel manager Aiza tried her best to accommodate us and upgraded our room type. At that time she got the engineer to check the water and it got to Luke warm but the next day the water was cold again. The hotel acts as though they are up to international standards but that's not the case. They don't allow room billing unless you ask and it comes to a shock to everyone what you are asking. The standard of food is terrible 😑 I would highly recommend that you reconsider your options for the price you pay cause it was not worth the price we paid. The hotel did have a good fireworks display for the new year and that's what we enjoyed the most. The staff are all kind, friendly and helpful.
訪客用戶
與好友旅遊
豪華房
入住於2024年12月
4.5
很好
評價於:2025年01月18日
Enjoyed our stay and they have this wide array of food (breakfast) choices. Will surely recommend to relatives and friends
訪客用戶
夫妻/情侶出遊
豪華房
入住於2024年11月
4.0
評價於:2024年11月30日
Hotel staff was professional, kind and helpful.
Amazing buffet breakfast, one of the best in Manila.
Useful free shuttle to moa.
Our only disappoinment was the room cleaning: no floor cleaning, no bedsheets change for 5 nights, found a couple cockroaches inside the room.
I was very disappointed with this hotel. The first thing I request was a fork and knife to have my lunch the hotel brought me a spoon and fork. The second main concern was that there was no hot water. I contacted the hotel and 訂房網站.com they tried to fix the water but unfortunately this was not possible. The AC was ridiculously high that I left my -10 degrees weather back home to get to philliphines to enjoy the summer but was disappointed that I couldn't. When I enquired i heard it was because of the christmas decoration that would melt cause it was done from icing sugar. The hotel manager Aiza tried her best to accommodate us and upgraded our room type. At that time she got the engineer to check the water and it got to Luke warm but the next day the water was cold again. The hotel acts as though they are up to international standards but that's not the case. They don't allow room billing unless you ask and it comes to a shock to everyone what you are asking. The standard of food is terrible 😑 I would highly recommend that you reconsider your options for the price you pay cause it was not worth the price we paid. The hotel did have a good fireworks display for the new year and that's what we enjoyed the most. The staff are all kind, friendly and helpful.
訪客用戶
與好友旅遊 豪華房
入住於2024年12月
4.5
很好
評價於:2025年01月18日
Enjoyed our stay and they have this wide array of food (breakfast) choices. Will surely recommend to relatives and friends
訪客用戶
夫妻/情侶出遊 豪華房
入住於2024年11月
4.0
評價於:2024年11月30日
Hotel staff was professional, kind and helpful.
Amazing buffet breakfast, one of the best in Manila.
Useful free shuttle to moa.
Our only disappoinment was the room cleaning: no floor cleaning, no bedsheets change for 5 nights, found a couple cockroaches inside the room.
訪客用戶
獨自出遊
豪華房
入住於2024年04月
Fokusandy
商務出差
豪華房
入住於2022年10月
Alvin929
商務出差
豪華房
入住於2023年06月
訪客用戶
商務出差
豪華房
入住於2023年06月
Nick young
商務出差
行政房
入住於2023年10月
Beiguofengguang-beijing
商務出差
行政房
入住於2023年06月
訪客用戶
商務出差
豪華房
入住於2023年04月
RUMAANAH
夫妻/情侶出遊
豪華房
入住於2024年12月
訪客用戶
與好友旅遊
豪華房
入住於2024年12月
訪客用戶
夫妻/情侶出遊
豪華房
入住於2024年11月
訪客用戶
獨自出遊 豪華房
入住於2024年04月
Fokusandy
商務出差 豪華房
入住於2022年10月
Alvin929
商務出差 豪華房
入住於2023年06月
訪客用戶
商務出差 豪華房
入住於2023年06月
Nick young
商務出差 行政房
入住於2023年10月
Beiguofengguang-beijing
商務出差 行政房
入住於2023年06月
訪客用戶
商務出差 豪華房
入住於2023年04月
RUMAANAH
夫妻/情侶出遊 豪華房
入住於2024年12月
訪客用戶
與好友旅遊 豪華房
入住於2024年12月
訪客用戶
夫妻/情侶出遊 豪華房
入住於2024年11月