SHELL_Staycation (SHELL_Staycation)

Pinaka worse experience ko to stay for vacation with family.napaka unfriendly ng may ari or agent. Madumi ang room. Di pa nakaready ang room. Di open ang tv at ilaw sa leaving room.kailangan mo pa makiusap sa cleaners para maayos.ayaw ibigay ang susi ng room napaka worse experience. Ni hindi manlng nkipag usap ng maayos ang host ng unit Shell 423D. Guys make sure ask nyo agad ang room kasi pag itong room na to wag nyo ng ibook madidissapoint lng kayo sa ma experience nyo imbes na makapag relax kayo while you're stay at the unit puro stress ang binigay.. although maganda ang building at location pero baka sa ibang room ok.pero yung nga if ang mabobook ninyo is shell room 423D wag nyo ng ituloy kong ayaw nyo madissapoint. And to the host Mis Gen i hope di mo ma experience ang worse experience na pina experience mo samin..godbles to you.. Noted please dont book this room SHELL UNIT D423 🤮🤮😠😠

The cr is dirty, there are cockroaches, their appliances are broken, the tv is broken, the light in the cr is also broken, so I have to take a shower even though it is dark. We told the management but they just kept telling us they would send us a projector but we didn't receive anything in four days. The only entertainment our baby can have is the tv, so she cried a lot because there was no tv. The bed is also broken, be careful, you might get your hand stuck. Until now, our 1000 pesos deposit has not been returned, they are just killing us with the phone, our stay was very stressful and disappointing. I won't recommend this place

Well,the place wasn't bad, but the room is dirty. The sink,the lavatory,and even the water kettle have noodles left over inside.Smell of cigarette once you enter the room.

Terrible! I will not go back there. Service is really not pleasant, and so unprofessional! I am an athlete went from tournament, imagive I got all my things inside the room and got locked up key (intentionally) due to the counter forgot securith deposit.. I got sick and catched cold due to no clothing not until they’ve opend the room door…😡

Great value for money!!! We booked because of the concert in MOA Arena!

SHORE 1 TOWER C1 UNIT #0997C (PAKIIWASAN!!!!) WORST EXPERIENCE EVER!!!! Nag-book para less hassle pero stress kami buong stay?!!! First, thru chats pa lang nag a-ask na ako kung ano need ipresent upon check in pero di nila sinabi na need andon yung actual person para malagay sa list! Nanghingi rin sila ng pics ng valid id namin thru email pero di pa rin na-counted yung kasama namin. Imagine, nagbook ka para sa 4pax (tho, 3pax lang kami) pero 2 person lang nakapasok kasi etong si host hindi nga sinabi na ganun ang rules samantalang kahit sa actual nagbigay kami ng digital id nung friend namin. Ang gusto niya mangyari ilusot na lang namin friend namin kahit kasama naman sa bayad??? Ang ending after event 9PM na kami nakapasok nung isa kong friend (hindi pa rin nakapasok yung isa, so no choice need ko pa ulit magbook para sa kaniya kasi nga pagod na kami) I tried reaching out the host pero hindi sinasagot sa calls ko and nagpatay pa ng phone so hanggang sa makacheckout kami wala kaming narinig sa kanya!!! Second, walang connection yung wifi so di namin nagamit yung TV (yun lang meron sa unit wala man lang ibang pwedeng pagkaabalahan) wala rin signal yung phones namin kahit data, ang hina pa nung aircon!!!! Third, plano rin namin mag swimming so sinunod namin yung nakalagay sa email na need ng advance information so etong si host hiningan kami ng bayad 150 each for 3 pax (kasama na sa list yung isa kong friend na hindi nakapasok ng unit) we're excited to access sa pool todo outfit na rin kami then pagbaba namin pinapunta kami admin for approval, and guess what??? hindi raw valid ang soa since may billing na??? and ang advise samin need magbayad and irefund na lang sa host yung advance payment for pool pero wala pa rin kaming nakuhang sagot sa host, sa sobrang inis at stress we decided na lang na bumalik sa unit namin at mag hintay ng checkout time kasi nawalan na kaming gana sa buong stay namin. TO YOU MS. GENEVIEVE LEE, SALAMAT SA WORST EXPERIENCE NA HINDI NAMIN MAKAKALIMUTAN!!!! SALAMAT SA HINDI PAGSAGOT SA CALLS NAMIN KAHIT NAMO-MROBLEMA NA KAMI AT TALAGANG NAGPATAY KA PA NG PHONES OR NAKA-BLOCK NA ATA AKO DIYAN!!!!! NAGHIHINTAY PA RIN AKO NG REFUND PARA SA POOL ACCESS NA DI NAMIN NAGAMIT KASI AYOKO NANG MADAGDAGAN PA YUNG NILABAS KONG PERA PARA SA STRESS NA BINIGAY MO SAMIN NG FRIEND KO!!!!!!

I book in shell residences but the agent she move me in shore residences why?

The location is good, but the rest was disappointing. There was no television, despite my booking confirmation stating otherwise. The advertised Wi-Fi was unusable, requiring a subscription account for portal login. I've been unable to reach the owner/agent and have had no Wi-Fi throughout my stay. The place was also unclean, with dust and cobwebs. Furthermore, my non-smoking room smelled strongly of cigarettes upon arrival. I'm very disappointed with this experience.

So nice to stay at the Shore staycation. Very simple and the amenities is really necessary in times of need. Near at MOA riding the jeep had some fun because there's no kind of that transportation in Japan.

Unsatisfactory stay. Room not clean with broken kitchen appliance, moldy dirty wash/bathroom with no shower curtain therefore floor gets wet and no bath mat to step on,black mold on the soap holder, dirty,no toilet paper, main light fixture in living room broken, bedsheets linty and feels unclean. I had a terrible experience with electric personnel showing up at the door to say he needed to cut electricity for nonpayment by owner which got rectified after messaging the agent. Im reporting this so it does not happen to anyone else. We are supposed to be enjoying a vacation and not experiencing these unpleasant unsatisfactory experiences. Unsatisfactory.