Razor Blade Hazard – Safety Warning for Future Guests
During my recent stay at this hotel, I suffered a serious injury from the complimentary razor blade in the room. The product comes with no cap and is placed right at the opening of the box, making it dangerously easy to cut yourself when opening it. I ended up slicing a significant piece of flesh off my finger, causing heavy bleeding that took 20 minutes to control. Images are attached to show the injury and the product design.
I spoke with both hotel management and IHG customer support, but unfortunately, the general manager refused to admit the product is a safety hazard or a design defect. This lack of accountability is disappointing and needs urgent attention from the brand.
However, I sincerely thank the staff members who quickly assisted and bandaged my injured finger. Their care and professionalism helped me manage a difficult situation and are much appreciated.
For anyone staying here: Please avoid using the provided razor blade kit – bring your own or purchase one elsewhere for safety. The current razor design is a genuine risk, and I hope the hotel takes steps to resolve this for future guests.
訪客用戶
好友出遊 溫馨雙床房
入住於2026年05月
3.2
評價於:2026年06月16日
酒店位置非常好,而且也有行李儲存服務,因為酒店近去聖米歇爾山的火車站,所以再次入住,訂了兩間房,但真是令人十分失望氣憤,首先下午入住check in, 當日法國天氣30幾度,職員並沒有告知房間的冷氣壞了, 我們告訴前台, 職員才說冷氣壞了,給了一把風扇,說他們會再解決問題,到晚上我們再回到酒店,問題沒有解決過,而且酒店前台的3位男職員不再理睬我們,兩間房只給一把風扇,叫我們晚上10點幾自己再去book過其他酒店,最後我們勉強入住了,但真的很難受,第二朝早上, 前台一位女職員都有問候我們的情況, 說酒店會退回20%價錢給我們,但現已退房接近3星期,還沒有收到任何退款的通知,我們是本著酒店是IHG 品牌管理才選擇的, 但令人非常失望
Razor Blade Hazard – Safety Warning for Future Guests
During my recent stay at this hotel, I suffered a serious injury from the complimentary razor blade in the room. The product comes with no cap and is placed right at the opening of the box, making it dangerously easy to cut yourself when opening it. I ended up slicing a significant piece of flesh off my finger, causing heavy bleeding that took 20 minutes to control. Images are attached to show the injury and the product design.
I spoke with both hotel management and IHG customer support, but unfortunately, the general manager refused to admit the product is a safety hazard or a design defect. This lack of accountability is disappointing and needs urgent attention from the brand.
However, I sincerely thank the staff members who quickly assisted and bandaged my injured finger. Their care and professionalism helped me manage a difficult situation and are much appreciated.
For anyone staying here: Please avoid using the provided razor blade kit – bring your own or purchase one elsewhere for safety. The current razor design is a genuine risk, and I hope the hotel takes steps to resolve this for future guests.
巴黎蒙帕納斯voco酒店
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