Razor Blade Hazard – Safety Warning for Future Guests
During my recent stay at this hotel, I suffered a serious injury from the complimentary razor blade in the room. The product comes with no cap and is placed right at the opening of the box, making it dangerously easy to cut yourself when opening it. I ended up slicing a significant piece of flesh off my finger, causing heavy bleeding that took 20 minutes to control. Images are attached to show the injury and the product design.
I spoke with both hotel management and IHG customer support, but unfortunately, the general manager refused to admit the product is a safety hazard or a design defect. This lack of accountability is disappointing and needs urgent attention from the brand.
However, I sincerely thank the staff members who quickly assisted and bandaged my injured finger. Their care and professionalism helped me manage a difficult situation and are much appreciated.
For anyone staying here: Please avoid using the provided razor blade kit – bring your own or purchase one elsewhere for safety. The current razor design is a genuine risk, and I hope the hotel takes steps to resolve this for future guests.
The Hotel is amazing and recipiention staff was very friendly and nice , the room was very clean it is a bit small but that's all of France basically however it was very cozy and very clean the bed sheets were fresh and more important the parking garage was private, clean, smells good and safe and its very easy access 24/7 and everything was well maintained and the bathroom smells clean so the whole experience was just amazing
訪客用戶
夫妻/情侶出遊
標準大床房或雙床房
入住於2025年05月
3.7
評價於:2025年06月08日
We stayed in voco end May 2025. Location is fantastic. Staff is friendly. However, the aircon was not working properly (not cool but warm and stuffy). We called the recept; they said the whole building has the same problem. In terms of bedroom slippers, water, toothbrush, etc. we had to go down to recept to get them.
Antonio5525
獨自出遊 溫馨大床房
入住於2025年09月
2.0
評價於:2025年10月04日
Razor Blade Hazard – Safety Warning for Future Guests
During my recent stay at this hotel, I suffered a serious injury from the complimentary razor blade in the room. The product comes with no cap and is placed right at the opening of the box, making it dangerously easy to cut yourself when opening it. I ended up slicing a significant piece of flesh off my finger, causing heavy bleeding that took 20 minutes to control. Images are attached to show the injury and the product design.
I spoke with both hotel management and IHG customer support, but unfortunately, the general manager refused to admit the product is a safety hazard or a design defect. This lack of accountability is disappointing and needs urgent attention from the brand.
However, I sincerely thank the staff members who quickly assisted and bandaged my injured finger. Their care and professionalism helped me manage a difficult situation and are much appreciated.
For anyone staying here: Please avoid using the provided razor blade kit – bring your own or purchase one elsewhere for safety. The current razor design is a genuine risk, and I hope the hotel takes steps to resolve this for future guests.
The Hotel is amazing and recipiention staff was very friendly and nice , the room was very clean it is a bit small but that's all of France basically however it was very cozy and very clean the bed sheets were fresh and more important the parking garage was private, clean, smells good and safe and its very easy access 24/7 and everything was well maintained and the bathroom smells clean so the whole experience was just amazing
訪客用戶
夫妻/情侶出遊 標準大床房或雙床房
入住於2025年05月
3.7
評價於:2025年06月08日
We stayed in voco end May 2025. Location is fantastic. Staff is friendly. However, the aircon was not working properly (not cool but warm and stuffy). We called the recept; they said the whole building has the same problem. In terms of bedroom slippers, water, toothbrush, etc. we had to go down to recept to get them.
Antonio5525
獨自出遊
溫馨大床房
入住於2025年09月
M45379****
商務出差
溫馨大床房
入住於2025年10月
Huangbenbendemama
商務出差
標準大床房
入住於2025年08月
M59769****
夫妻/情侶出遊
溫馨雙床房
入住於2025年05月
訪客用戶
家庭出遊
甄選特大床房(帶單人梳化床)
入住於2025年05月
_WeChat265910****
好友出遊
溫馨雙床房
入住於2025年05月
Natalie W.
商務出差
溫馨大床房
入住於2025年03月
E3692****
好友出遊
溫馨雙床房
入住於2025年09月
訪客用戶
夫妻/情侶出遊
溫馨大床房
入住於2025年07月
訪客用戶
夫妻/情侶出遊
標準大床房或雙床房
入住於2025年05月
Antonio5525
獨自出遊 溫馨大床房
入住於2025年09月
M45379****
商務出差 溫馨大床房
入住於2025年10月
Huangbenbendemama
商務出差 標準大床房
入住於2025年08月
M59769****
夫妻/情侶出遊 溫馨雙床房
入住於2025年05月
訪客用戶
家庭出遊 甄選特大床房(帶單人梳化床)
入住於2025年05月
_WeChat265910****
好友出遊 溫馨雙床房
入住於2025年05月
Natalie W.
商務出差 溫馨大床房
入住於2025年03月
E3692****
好友出遊 溫馨雙床房
入住於2025年09月
訪客用戶
夫妻/情侶出遊 溫馨大床房
入住於2025年07月
訪客用戶
夫妻/情侶出遊 標準大床房或雙床房
入住於2025年05月