安提瓜帕爾馬貴族之家酒店 (Hotel Antigua Palma - Casa Noble)

設施：不新不舊，酒店有私人spa服務包括溫水池桑拿房和冷水浴都有，前台預約每戶有免費45分鐘，洗漱是寶格麗，但拖鞋是最廉價的那種 衞生：服務熱情，有寄存服務並且推薦的餐廳很好吃！ 位置：在老城相對中心地帶，開車的朋友慎重考慮

Very nice experice

Very disappointing experience regarding customer service and flexibility. My wife became acutely ill with severe back problems after we had booked the stay, and she is now on sick leave and will most likely need surgery. We contacted the hotel and explained the medical situation, asking if it was possible to cancel the booking as an exception. The airline and another hotel we had booked with both showed understanding and refunded us due to the circumstances. Unfortunately, Hotel Antigua Palma - Casa Noble refused any refund or flexibility at all. I understand cancellation policies exist, but when dealing with documented medical emergencies, some level of compassion and customer care should be expected. This was extremely disappointing and honestly left a very negative impression of the hotel.”

Wonderful hotel in the best location in Palma's beautiful old town. Fantastic staff, beautiful rooms (extremely comfortable bed!), and the private spa is the best way to unwind.