It doesn’t matter which type room you select they give you whichever room they want. I booked 2 comfort room, one was half the side of the other and smelled of cigarette smoke. When we asked to change they said they didn’t have any comfort rooms available so I took a standard room, which was bigger than the “comfort” room they originally gave me. When I asked to be refunded the difference in room types they stated I would have to contact 訂房網站.com where I booked. I did, however when 訂房網站.com contacted the hotel the denied giving us a standard room. I tried contacting hotel directly and I was told to be info in email, which I did and never received a response.
When we checked out we asked the desk to order us a taxi but we would need a van because of all our luggage. She said she couldn’t get van, therefore we told her we would need two cabs. She calls only one so we tell her within a minute of booking to cancel, and we will get van through Uber. She states she can’t and we ended up having to pay the cab she called 10 euro for coming. The women at front desk refused to listen to anything we said.
Also the breakfast at hotel is the worst don’t waste your money!!
Very pleasant hotel situated in centre of the old town.
訪客用戶
好友出遊
套房
入住於2024年06月
5.0
超讚
評價於:2024年07月07日
很好,很滿意
Kara Tai
獨自出遊
精緻套房
入住於2025年10月
5.0
超讚
評價於:2025年10月27日
What a wonderful hotel! Paolo was so friendly and helpful, showing where to park and helping with service at the parking garage.
The junior suite is a great size and it’s very comfortable.
The hotel is situated in a central location to the city center, making it easy to shop or eat.
訪客用戶
好友出遊
標準雙人或雙床房
入住於2024年06月
5.0
超讚
評價於:2024年07月07日
很好,很滿意
訪客用戶
家庭出遊 舒適雙人房
入住於2025年09月
2.0
評價於:2025年09月21日
It doesn’t matter which type room you select they give you whichever room they want. I booked 2 comfort room, one was half the side of the other and smelled of cigarette smoke. When we asked to change they said they didn’t have any comfort rooms available so I took a standard room, which was bigger than the “comfort” room they originally gave me. When I asked to be refunded the difference in room types they stated I would have to contact 訂房網站.com where I booked. I did, however when 訂房網站.com contacted the hotel the denied giving us a standard room. I tried contacting hotel directly and I was told to be info in email, which I did and never received a response.
When we checked out we asked the desk to order us a taxi but we would need a van because of all our luggage. She said she couldn’t get van, therefore we told her we would need two cabs. She calls only one so we tell her within a minute of booking to cancel, and we will get van through Uber. She states she can’t and we ended up having to pay the cab she called 10 euro for coming. The women at front desk refused to listen to anything we said.
Also the breakfast at hotel is the worst don’t waste your money!!
Very pleasant hotel situated in centre of the old town.
訪客用戶
好友出遊 套房
入住於2024年06月
5.0
超讚
評價於:2024年07月07日
很好,很滿意
Kara Tai
獨自出遊 精緻套房
入住於2025年10月
5.0
超讚
評價於:2025年10月27日
What a wonderful hotel! Paolo was so friendly and helpful, showing where to park and helping with service at the parking garage.
The junior suite is a great size and it’s very comfortable.
The hotel is situated in a central location to the city center, making it easy to shop or eat.
訪客用戶
家庭出遊
舒適雙人房
入住於2025年09月
Eric0104
商務出差
標準單人房
入住於2025年01月
訪客用戶
家庭出遊
舒適雙人房
入住於2025年09月
Zhouzhouleye
商務出差
入住於2023年12月
訪客用戶
夫妻/情侶出遊
精緻套房
入住於2024年07月
訪客用戶
好友出遊
套房
入住於2024年06月
Kara Tai
獨自出遊
精緻套房
入住於2025年10月
訪客用戶
好友出遊
標準雙人或雙床房
入住於2024年06月
訪客用戶
家庭出遊 舒適雙人房
入住於2025年09月
Eric0104
商務出差 標準單人房
入住於2025年01月
訪客用戶
家庭出遊 舒適雙人房
入住於2025年09月
Zhouzhouleye
商務出差
入住於2023年12月
訪客用戶
夫妻/情侶出遊 精緻套房
入住於2024年07月
訪客用戶
好友出遊 套房
入住於2024年06月
Kara Tai
獨自出遊 精緻套房
入住於2025年10月
訪客用戶
好友出遊 標準雙人或雙床房
入住於2024年06月