First time stay at Truntum. Amazingly the hotel is out of expectations. The lobby is beautiful, room is super spacious, breakfast was delicious . Surely I will come here again. Despite I never choose this hotel before even thought I came to padang so many times but now this hotel will be my first choice
Hjh Noor Tahir
家庭出遊
豪華雙床房
入住於2023年07月
5.0
超讚
評價於:2023年07月23日
Love this hotel & my children also love this hotel. Good room, food good & staff very friendly.
Sutra
商務出差
豪華雙床房
入住於2023年09月
5.0
超讚
評價於:2023年09月18日
joss mantap
Rahma456
商務出差
豪華雙床房
入住於2023年08月
5.0
超讚
評價於:2023年08月10日
Hotel nya nyaman, dekat dari wisata pantai dan pusat oleh oleh
匿名用戶
商務出差
豪華雙床房
入住於2023年05月
5.0
超讚
評價於:2023年05月11日
Kamarnya bagus, tapi untuk saya yang orang jawa kurang cocok dengan masakannya
Rizki dwi indah
家庭出遊
豪華雙床房
入住於2023年05月
5.0
超讚
評價於:2023年05月06日
Hotel nyaman pelayanan sangat memuaskan
Rizki Dwi indah
家庭出遊
豪華雙床房
入住於2023年05月
5.0
超讚
評價於:2023年05月14日
Hotel sangat nyaman dan bersih
Haziman
商務出差
豪華雙床房
入住於2023年05月
2.5
評價於:2023年05月14日
I recently had the pleasure of staying at this hotel, and I must say, overall, it was a positive experience. The atmosphere was welcoming, the decor was tastefully done, and the majority of the staff were very friendly and professional, ensuring a pleasant experience throughout my stay. The comfort of the rooms and the amenities provided were of a high standard and contributed to a relaxing environment.
However, I must point out a few areas that could use some improvement. First and foremost, the cleanliness of the bathroom left a bit to be desired. Although the general areas were well maintained, the toilet, in particular, was not as clean as it should have been. There were noticeable stains, especially in the toilet bowl, which is something that should be addressed by the housekeeping staff.
Additionally, during my stay, I noticed that in some areas, the effect of rain was visible. This didn't greatly affect my experience but is something that management might want to consider inspecting and addressing for future guests.
Lastly, while the majority of the staff were very hospitable and provided excellent service, there was one individual who didn't seem to share the same level of professionalism. I understand that everyone can have an off day, but it's essential to maintain a certain level of courtesy in a hospitality setting. However, I'd like to stress that this was an isolated incident and did not majorly impact my overall view of the hotel's service.
Despite these small hiccups, I still had an enjoyable stay. The hotel's positives far outweigh the negatives, and I can see that there is a genuine effort to create a comfortable and welcoming environment for guests. I appreciate the overall experience and look forward to seeing the improvements during my next stay.
Никитин
朋友出遊
豪華雙床房
入住於2023年08月
5.0
超讚
評價於:2023年09月09日
Good fancy hotel located in the center with an awesome breakfast. Room is spacious and clean, AC and shower are good. And one of the best towels I got in Indonesia.
First time stay at Truntum. Amazingly the hotel is out of expectations. The lobby is beautiful, room is super spacious, breakfast was delicious . Surely I will come here again. Despite I never choose this hotel before even thought I came to padang so many times but now this hotel will be my first choice
Hjh Noor Tahir
家庭出遊 豪華雙床房
入住於2023年07月
5.0
超讚
評價於:2023年07月23日
Love this hotel & my children also love this hotel. Good room, food good & staff very friendly.
Sutra
商務出差 豪華雙床房
入住於2023年09月
5.0
超讚
評價於:2023年09月18日
joss mantap
Rahma456
商務出差 豪華雙床房
入住於2023年08月
5.0
超讚
評價於:2023年08月10日
Hotel nya nyaman, dekat dari wisata pantai dan pusat oleh oleh
匿名用戶
商務出差 豪華雙床房
入住於2023年05月
5.0
超讚
評價於:2023年05月11日
Kamarnya bagus, tapi untuk saya yang orang jawa kurang cocok dengan masakannya
Rizki dwi indah
家庭出遊 豪華雙床房
入住於2023年05月
5.0
超讚
評價於:2023年05月06日
Hotel nyaman pelayanan sangat memuaskan
Rizki Dwi indah
家庭出遊 豪華雙床房
入住於2023年05月
5.0
超讚
評價於:2023年05月14日
Hotel sangat nyaman dan bersih
Haziman
商務出差 豪華雙床房
入住於2023年05月
2.5
評價於:2023年05月14日
I recently had the pleasure of staying at this hotel, and I must say, overall, it was a positive experience. The atmosphere was welcoming, the decor was tastefully done, and the majority of the staff were very friendly and professional, ensuring a pleasant experience throughout my stay. The comfort of the rooms and the amenities provided were of a high standard and contributed to a relaxing environment.
However, I must point out a few areas that could use some improvement. First and foremost, the cleanliness of the bathroom left a bit to be desired. Although the general areas were well maintained, the toilet, in particular, was not as clean as it should have been. There were noticeable stains, especially in the toilet bowl, which is something that should be addressed by the housekeeping staff.
Additionally, during my stay, I noticed that in some areas, the effect of rain was visible. This didn't greatly affect my experience but is something that management might want to consider inspecting and addressing for future guests.
Lastly, while the majority of the staff were very hospitable and provided excellent service, there was one individual who didn't seem to share the same level of professionalism. I understand that everyone can have an off day, but it's essential to maintain a certain level of courtesy in a hospitality setting. However, I'd like to stress that this was an isolated incident and did not majorly impact my overall view of the hotel's service.
Despite these small hiccups, I still had an enjoyable stay. The hotel's positives far outweigh the negatives, and I can see that there is a genuine effort to create a comfortable and welcoming environment for guests. I appreciate the overall experience and look forward to seeing the improvements during my next stay.
Никитин
朋友出遊 豪華雙床房
入住於2023年08月
5.0
超讚
評價於:2023年09月09日
Good fancy hotel located in the center with an awesome breakfast. Room is spacious and clean, AC and shower are good. And one of the best towels I got in Indonesia.
訪客用戶
朋友出遊
豪華雙床房
入住於2023年09月
RannieS
家庭出遊
豪華雙床房
入住於2023年12月
Hjh Noor Tahir
家庭出遊
豪華雙床房
入住於2023年07月
Sutra
商務出差
豪華雙床房
入住於2023年09月
Rahma456
商務出差
豪華雙床房
入住於2023年08月
匿名用戶
商務出差
豪華雙床房
入住於2023年05月
Rizki dwi indah
家庭出遊
豪華雙床房
入住於2023年05月
Rizki Dwi indah
家庭出遊
豪華雙床房
入住於2023年05月
Haziman
商務出差
豪華雙床房
入住於2023年05月
Никитин
朋友出遊
豪華雙床房
入住於2023年08月
訪客用戶
朋友出遊 豪華雙床房
入住於2023年09月
RannieS
家庭出遊 豪華雙床房
入住於2023年12月
Hjh Noor Tahir
家庭出遊 豪華雙床房
入住於2023年07月
Sutra
商務出差 豪華雙床房
入住於2023年09月
Rahma456
商務出差 豪華雙床房
入住於2023年08月
匿名用戶
商務出差 豪華雙床房
入住於2023年05月
Rizki dwi indah
家庭出遊 豪華雙床房
入住於2023年05月
Rizki Dwi indah
家庭出遊 豪華雙床房
入住於2023年05月
Haziman
商務出差 豪華雙床房
入住於2023年05月
Никитин
朋友出遊 豪華雙床房
入住於2023年08月