我入住時通過前台的接待員交了 8 磅 / 天的停車費。第二天取行李離店時因為我估計停車時長超時 1 個多小時,還特地問的前台接待員是否需要再交第二天的停車費,他在前台電腦系統裡操作後給我説不需要交了,給我做的減免,我還特意感謝他。而且當天我生日,我還挺高興的。回中國後收到 parkmaven 的 60 磅罰單和 Alamo35 磅的手續費,令我本該愉快的英國旅行變得十分鬧心,我特此投訴要求酒店賠償我相關費用。I paid £8 per day for parking via the front desk receptionist upon check-in. The next day, when I collected my luggage to check out, I estimated my parking had exceeded the permitted period by more than an hour. I specifically asked the receptionist whether I needed to pay for the second day’s parking. After checking on the front-desk computer system, he advised that no further payment was required and confirmed he had applied a parking waiver for me. I thanked him at that point. It was also my birthday that day, so I was really pleased at the time.
After returning to China, I received a £60 penalty notice from Parkmaven together with a £35 administration fee from Alamo. This has spoiled what should have been a wonderful 訂房網站 to the UK. I am submitting this formal complaint and request the hotel reimburse me for these charges.
我入住時通過前台的接待員交了 8 磅 / 天的停車費。第二天取行李離店時因為我估計停車時長超時 1 個多小時,還特地問的前台接待員是否需要再交第二天的停車費,他在前台電腦系統裡操作後給我説不需要交了,給我做的減免,我還特意感謝他。而且當天我生日,我還挺高興的。回中國後收到 parkmaven 的 60 磅罰單和 Alamo35 磅的手續費,令我本該愉快的英國旅行變得十分鬧心,我特此投訴要求酒店賠償我相關費用。I paid £8 per day for parking via the front desk receptionist upon check-in. The next day, when I collected my luggage to check out, I estimated my parking had exceeded the permitted period by more than an hour. I specifically asked the receptionist whether I needed to pay for the second day’s parking. After checking on the front-desk computer system, he advised that no further payment was required and confirmed he had applied a parking waiver for me. I thanked him at that point. It was also my birthday that day, so I was really pleased at the time.
After returning to China, I received a £60 penalty notice from Parkmaven together with a £35 administration fee from Alamo. This has spoiled what should have been a wonderful 訂房網站 to the UK. I am submitting this formal complaint and request the hotel reimburse me for these charges.
訪客用戶
家庭出遊
標準特大床房帶單人梳化床
入住於2026年08月
訪客用戶
家庭出遊
甄選特大床房
入住於2026年06月
訪客用戶
家庭出遊
甄選特大床房
入住於2026年08月
訪客用戶
家庭出遊
標準房
入住於2026年07月
訪客用戶
獨自出遊
雙床房
入住於2026年05月
訪客用戶
家庭出遊
標準特大床房帶單人梳化床
入住於2026年06月
訪客用戶
家庭出遊
雙床房
入住於2026年06月
匿名用戶
家庭出遊
標準特大床房帶單人梳化床
入住於2026年02月
匿名用戶
家庭出遊
標準房(帶梳化床)
入住於2026年07月
訪客用戶
好友出遊
雙床房
入住於2026年07月
訪客用戶
家庭出遊 標準特大床房帶單人梳化床
入住於2026年08月
訪客用戶
家庭出遊 甄選特大床房
入住於2026年06月
訪客用戶
家庭出遊 甄選特大床房
入住於2026年08月
訪客用戶
家庭出遊 標準房
入住於2026年07月
訪客用戶
獨自出遊 雙床房
入住於2026年05月
訪客用戶
家庭出遊 標準特大床房帶單人梳化床
入住於2026年06月
訪客用戶
家庭出遊 雙床房
入住於2026年06月
匿名用戶
家庭出遊 標準特大床房帶單人梳化床
入住於2026年02月
匿名用戶
家庭出遊 標準房(帶梳化床)
入住於2026年07月
訪客用戶
好友出遊 雙床房
入住於2026年07月