Would like to caution those looking to book at this property. There is only one listing on 訂房網站 currently but there are actually 2 properties under the same company (this has already been flagged to 訂房網站 so hopefully it will be rectified soon!)
I booked to stay in a double room at RS Karam Palace. We arrived and was immediately told to go to their “annex” because we did not “upgrade” to stay at the “palace”. Showed them the booking and confirmation and was still told to go to the annex.
When I asked if the annex was the same , they told me “better”.
Well well, the annex (called RESORT instead, see key photo) is still under construction and renovation. Does not have a location tag on google maps yet, see map photo. Room is very different and definitely worse from that in the current listing online. No pool, no facilities. Service staff at the annex was slightly better, finally upgraded us to a better room within the same annex but told us to take it up with booking agency.
Thankfully 訂房網站 is already aware of this issue but in case it takes awhile for rectification, this is to inform everyone!
Gustavo Adolfo Sánchez Jiménez
家庭出遊
入住於2024年04月
4.7
很棒
評價於:2024年04月17日
Amabilidad y excelente situación, buen desayuno buffet, gran piscina, jardines muy limpios y cuidados, habitaciones amplias y comodidad, aire acondicionado, frigorífico pequeño y tv( solo cánales árabes , parking gratuito en puerta del hotel , perfecto para comer nicer a Quarzazate o una noche camino al desierto o las gargantas
訪客用戶
與好友旅遊
標準單人房
入住於2024年04月
3.7
評價於:2024年04月11日
Overall the service is good, especially the waiters in restaurant, the maintenance workers, they are polite and friendly. Much appreciated their service.
Only 3 ladies in reception were not good of service due to reconfirming my booking more than 5 times! This is not acceptable! I already provided the booking number by your email but still found my booking, very annoying and wasting my time to visit reception due to they blocked my access card of room.
Would like to caution those looking to book at this property. There is only one listing on 訂房網站 currently but there are actually 2 properties under the same company (this has already been flagged to 訂房網站 so hopefully it will be rectified soon!)
I booked to stay in a double room at RS Karam Palace. We arrived and was immediately told to go to their “annex” because we did not “upgrade” to stay at the “palace”. Showed them the booking and confirmation and was still told to go to the annex.
When I asked if the annex was the same , they told me “better”.
Well well, the annex (called RESORT instead, see key photo) is still under construction and renovation. Does not have a location tag on google maps yet, see map photo. Room is very different and definitely worse from that in the current listing online. No pool, no facilities. Service staff at the annex was slightly better, finally upgraded us to a better room within the same annex but told us to take it up with booking agency.
Thankfully 訂房網站 is already aware of this issue but in case it takes awhile for rectification, this is to inform everyone!
Gustavo Adolfo Sánchez Jiménez
家庭出遊
入住於2024年04月
4.7
很棒
評價於:2024年04月17日
Amabilidad y excelente situación, buen desayuno buffet, gran piscina, jardines muy limpios y cuidados, habitaciones amplias y comodidad, aire acondicionado, frigorífico pequeño y tv( solo cánales árabes , parking gratuito en puerta del hotel , perfecto para comer nicer a Quarzazate o una noche camino al desierto o las gargantas
訪客用戶
與好友旅遊 標準單人房
入住於2024年04月
3.7
評價於:2024年04月11日
Overall the service is good, especially the waiters in restaurant, the maintenance workers, they are polite and friendly. Much appreciated their service.
Only 3 ladies in reception were not good of service due to reconfirming my booking more than 5 times! This is not acceptable! I already provided the booking number by your email but still found my booking, very annoying and wasting my time to visit reception due to they blocked my access card of room.
卡拉姆宮酒店
(RS Hotel Karam Palace)附近飯店推薦
常見問題
卡拉姆宮酒店的入住和退房時間是什麼?
入住時間:13:00以後 退房時間:12:00以前
卡拉姆宮酒店是否提供早餐?
飯店提供早餐。
卡拉姆宮酒店提供哪些設施及服務?
泳池,徒步,停車場,運動場,SPA,24小時服務
卡拉姆宮酒店附近有什麼熱門景點?
陶里爾特古堡(約0.5公里),瓦爾扎扎特城堡(約0.5公里),Musée du Cinema(約0.5公里)
訪客用戶
與好友旅遊
入住於2024年05月
訪客用戶
家庭出遊
雙人房
入住於2025年01月
MARMANTHA
夫妻/情侶出遊
雙人房
入住於2025年01月
Gustavo Adolfo Sánchez Jiménez
家庭出遊
入住於2024年04月
訪客用戶
與好友旅遊
標準單人房
入住於2024年04月
訪客用戶
與好友旅遊
入住於2024年05月
訪客用戶
家庭出遊 雙人房
入住於2025年01月
MARMANTHA
夫妻/情侶出遊 雙人房
入住於2025年01月
Gustavo Adolfo Sánchez Jiménez
家庭出遊
入住於2024年04月
訪客用戶
與好友旅遊 標準單人房
入住於2024年04月