十勝川More溫泉 清寂房 (Tokachigawa Moor Onsen Seijyakubow)

真的大推 由停泊車開始，就有員工提供五星的服務 地方大 清潔 員工親切有禮貌 食物質素高，房間私人溫泉真的很舒服 店內還有按摩及美容服務，讚

完全💯分，服務環境食物都係非常講究，找不到缺點 一定好再回來

酒店衞生服務都OK，晚餐沒有想象的那麼豐盛，酒店處於偏僻地段，外面沒有可以逛的地方，進去酒店就不出來，最多住一晚，價格偏貴了

無可挑剔的酒店…環境服務餐飲都全滿分的住宿體驗！從一進門就感受到服務的真誠和態度。溫泉非常舒服，泡完之後皮膚都滑滑的…重點一提是他們家的SPA…手法非常好！！！下次一定會再來！

意外住到人生酒店了呢！好喜歡😍非常安靜，設施服務都非常棒！適合休閑度假！衹住了一晚意猶未盡，家人一直念念不忘！晚餐和早餐也都非常不錯👌是這次北海道最中意的一家酒店😍

I have stayed at over 50 onsen resorts in the past, and unfortunately, this was the most disappointing experience I've encountered across Japan, especially considering the subpar dinner included. The resort certainly impresses with its facilities (rooms and onsen) and the price tag suggests a premium offering. However, the service aspect, particularly in the restaurant (staff demeanor, food quality, and overall service) was severely lacking. Regrettably, I made the decision to extend my stay by one night before checking in, a decision I immediately regretted after my first dinner at their restaurant. Both the quality and quantity of the food were inadequate. Issues began at check-in. Although the hotel's website advertised that direct bookings allowed for a late checkout at noon, the check-in staff insisted on an 11 AM checkout. It was only after showing email proof that they reluctantly agreed to extend it to noon, which felt rather dishonest. The spa staff were overly aggressive with sales tactics right after photocopying my passport, pushing for a massage/spa package. Despite declining politely, I was repeatedly asked to reconsider for the following day. Such pushy sales tactics are unbecoming of a reputed onsen hotel. The first night's dinner was a disaster, with food quality comparable to that of a convenience store, including the dessert. I requested an upgraded dinner for the following night, which they agreed to, but at a significantly higher price than listed on their website. Although the food quality on the second night met the standards of an onsen hotel, the dishonesty continued. Despite paying for an upgraded menu that was supposed to include crab and a different main course, the crab was absent from the menu. It was only after I inquired that they admitted to forgetting to print it. Breakfast the next morning was also unremarkable. I made a specific request, in both English and Japanese, to have dessert served with tea so I could return to my room for another onsen session. Despite my clear instructions, the dessert and tea never arrived, and when I inquired, the staff claimed they were waiting for further instructions from me. Overall, this experience was not worth the high price tag. The restaurant staff were unprofessional, with poor communication among them, which meant my requests were not relayed properly. I cannot recommend this hotel based on my experience.

這間溫泉酒店，真的不可言喻！實在太出色！酒店設計獨特，感覺是名師手筆！藝術氛圍濃郁！工作人員熱情，友善有禮！溫泉出色！酒店毫不吝嗇，每項用品都充滿驚喜！

自然豊かな十勝で、非日常を味わえる最高の宿です！ 料理も食材にこだわり目の前でしっかり調理してくれる見ても食べても大満足！ 客室は勿論のことスタッフも洗練されており、高級感溢れるひと時を堪能できました！ 是非皆様も楽しんでいただければと思います

非常漂亮的飯店，期待下次再來一次，非常推薦哦，舒適、乾淨放、溫泉超舒服，風景非常美，是個非常好的體驗

設施環境很好，服務一流，食物水準超好，很好住宿體驗