旅客若想住在奧斯陸的奧斯陸市中心,那麼奧斯陸凱瑞華晟飯店將會是一個便捷的選擇。奧斯陸中央車站位於距離該飯店大約700m的地方。著名的景點Oestbanehallen、奧斯陸歌劇院和The Norwegian National Opera & Ballet均可步行很短距離到達。
旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。
飯店提供健身室,旅客可以在這裡舒緩身心壓力。飯店配備有會議廳,可供旅客使用。飯店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
Changed my room to ‘Standard Double Room’ in 8/F, enjoy the nice street view and see a bit sunrise. Remember the room type ! Because as according to the hotel concerige staff, all the Superior Double Room is facing backyard and low floor even it is more expensive!
SCJ
夫妻/情侶出遊
標準雙人床房
入住於2023年04月
4.5
很好
評價於:2023年04月30日
Front Desk Reception lady was friendly and hospitable when we checked in approx. 630pm on 07 April.
Gratitude to her recommendation of best breakfast in town and we truly enjoy the breakfast and it was of great varieties of food and services from restaurant was amazing!
Room and all household ware are cleaned and tidy.
Strongly recommended for all!
E
商務出差
高級雙人床房
入住於2023年11月
4.2
很好
評價於:2023年12月08日
Breakfast is superb. Many varieties, delicious, most delicious bacon omelette I ever had! The service of the restaurant and restaurant staff are also high standard. The neighbourhood is nice. Location is great, 5mins. walk to the Opera House. Public bus right at the front of the hotel. Room cleaning is good everyday as I have stayed for 4D3N in here.
Everything is good except one thing is terrible, that’s the customer service level in Concierge is terrible. I arrived and check in at late around 8pm night time, the room we booked was the Superior Double Room, but the room is very dark and the window is facing the backyard in 3rd floor. We have asked Concierge as this doesn’t fit with the photos we saw in 訂房網站.
The answer we have received is : “all the room of Superior Double Room are all facing backyard; and those images posted in 訂房網站 was wrong which not their responsibility”!. Concierge even claimed : “we don’t do business with 訂房網站, so not the hotel fault. 訂房網站 is not popular in Europe.”
This is really ridiculous answer when I heard, not taking responsibility and even blame the fault in 訂房網站 and bad mouth 訂房網站 business. My question to the Concierge is why your hotel will accept our room bookings in 訂房網站? If the hotel is listed in 訂房網站 and you accept the bookings the. 訂房網站 then this is a proper business relationship and the hotel have to honour what is in the 訂房網站.
After wasting my hour's to negotiate, I got change to a Standard Double Room (which is even cheaper than the Superior Double Room but with a nice street view and room size is actually similar). We then can enjoy our time and breakfast of the hotel. I strongly recommend the hotel to check whether these customer service level is qualified as a 4 star hotel , and most importantly are whether the room photos in the 訂房網站 is correct or not. You cannot cheat travellers by knowing it is wrong but still using it. 訂房網站 service team, pls follow up this case as well.
Changed my room to ‘Standard Double Room’ in 8/F, enjoy the nice street view and see a bit sunrise. Remember the room type ! Because as according to the hotel concerige staff, all the Superior Double Room is facing backyard and low floor even it is more expensive!
SCJ
夫妻/情侶出遊 標準雙人床房
入住於2023年04月
4.5
很好
評價於:2023年04月30日
Front Desk Reception lady was friendly and hospitable when we checked in approx. 630pm on 07 April.
Gratitude to her recommendation of best breakfast in town and we truly enjoy the breakfast and it was of great varieties of food and services from restaurant was amazing!
Room and all household ware are cleaned and tidy.
Strongly recommended for all!
E
商務出差 高級雙人床房
入住於2023年11月
4.2
很好
評價於:2023年12月08日
Breakfast is superb. Many varieties, delicious, most delicious bacon omelette I ever had! The service of the restaurant and restaurant staff are also high standard. The neighbourhood is nice. Location is great, 5mins. walk to the Opera House. Public bus right at the front of the hotel. Room cleaning is good everyday as I have stayed for 4D3N in here.
Everything is good except one thing is terrible, that’s the customer service level in Concierge is terrible. I arrived and check in at late around 8pm night time, the room we booked was the Superior Double Room, but the room is very dark and the window is facing the backyard in 3rd floor. We have asked Concierge as this doesn’t fit with the photos we saw in 訂房網站.
The answer we have received is : “all the room of Superior Double Room are all facing backyard; and those images posted in 訂房網站 was wrong which not their responsibility”!. Concierge even claimed : “we don’t do business with 訂房網站, so not the hotel fault. 訂房網站 is not popular in Europe.”
This is really ridiculous answer when I heard, not taking responsibility and even blame the fault in 訂房網站 and bad mouth 訂房網站 business. My question to the Concierge is why your hotel will accept our room bookings in 訂房網站? If the hotel is listed in 訂房網站 and you accept the bookings the. 訂房網站 then this is a proper business relationship and the hotel have to honour what is in the 訂房網站.
After wasting my hour's to negotiate, I got change to a Standard Double Room (which is even cheaper than the Superior Double Room but with a nice street view and room size is actually similar). We then can enjoy our time and breakfast of the hotel. I strongly recommend the hotel to check whether these customer service level is qualified as a 4 star hotel , and most importantly are whether the room photos in the 訂房網站 is correct or not. You cannot cheat travellers by knowing it is wrong but still using it. 訂房網站 service team, pls follow up this case as well.
訪客用戶
夫妻/情侶出遊
標準雙人床房
入住於2023年09月
訪客用戶
夫妻/情侶出遊
標準雙人床房
入住於2023年09月
Coco
獨自出遊
標準雙人床房
入住於2023年08月
訪客用戶
家庭出遊
標準雙人床房
入住於2023年07月
E
商務出差
標準雙人床房
入住於2023年11月
SCJ
夫妻/情侶出遊
標準雙人床房
入住於2023年04月
E
商務出差
高級雙人床房
入住於2023年11月
訪客用戶
夫妻/情侶出遊 標準雙人床房
入住於2023年09月
訪客用戶
夫妻/情侶出遊 標準雙人床房
入住於2023年09月
Coco
獨自出遊 標準雙人床房
入住於2023年08月
訪客用戶
家庭出遊 標準雙人床房
入住於2023年07月
E
商務出差 標準雙人床房
入住於2023年11月
SCJ
夫妻/情侶出遊 標準雙人床房
入住於2023年04月
E
商務出差 高級雙人床房
入住於2023年11月