大阪心齋橋NEST酒店 (Nest Hotel Osaka Shinsaibashi)

Checkout時有個叫西X小姐的員工態度十分惡劣，要客人自己拿著行李號碼去自行放置行李，回來想取回行李時我以為也是自助取回，西X小姐在前堂大叫：excuse me! STOP!! 🙅🏻♀️還用手指指著表示for staff only，請問是在說我是**嗎？真的好凶呀嗚嗚… 一大早把我嚇到了，我是不能嚇到的，那天一整天都在手震。上班為什麼帶上自己負面的情緒，還是她原來就是這樣… 我真的好怕… 還因為這事做了惡夢… 有個房務員會把我們沒用過的拖鞋和牙刷收走，這些東西都是之前的房務員自己補給的… 拖鞋上也寫著可以帶走使用… 不明白為什麼要這樣做 酒店地理位置很方便，其他員工都很友好。check in的是實習生小姐，十分有禮貌。

老實說酒店是有點歷史，係以前D傳統舊式酒店，訂房時見到評論都有啲擔心衛生問題。不過到達後完全出乎意料，大堂職員都有禮貌同埋耐心解釋酒店服務內容，雖然都係用傳統鎖匙但係唔使一定擺喺酒店可以自己保管。 最擔心嘅衛生係完全冇問題，房間冇異味乾淨，房係中央冷氣冇得調教不過我覺得夠凍舒服嘅，浴室都係乾淨整潔，雖然設施有啲舊有少少掉漆，我自己覺得係可以接受，始終酒店都咁多年歷史！！加上地點真係一流，行十分到鐘心齋橋，如果你唔需要精緻嘅酒店，要簡單休適為主呢間都還可以！！

一千四的價，沒有服務，箱子放不開，床很小很硬，翻個身不停咯吱咯吱響，設施老舊也不乾淨，位置也不好，晚上非常吵，也不送水，跟你説他們的自來水可以喝，選擇不打掃衞生才送兩瓶水，最奇葩的是，沒 wifi！！！連上十秒內就自動斷開，即便偶爾酒店人少了能連上了網速也很慢

港元1493一晚 收穫：超迷你兩人房+環境極度惡劣+無法保證安全+前台人員大爺態度☺️👌 本身訂左五晚 第一日中午check in 擺低行李 去個廁所就出去行街，夜晚行完番黎諗住再去個廁所，結果發現 馬桶邊多左攤尿！*****好肯定我地中午去個陣無******* 散出一陣尿味 又嘔心 又覺得好唔安全 糾結30分鐘 決定同前臺講 前臺A一開始話無房，見我地堅持，轉口話有一間，帶我地去，點知去番同一層 我地原本房間正對面 兩米左右距離🙄🙄🙄 我地都傻左 佢要我地Check無問題 佢先行離開 之後我哋越諗越唔對路 同一個樓層仲要隔得咁近 我哋最擔心嘅係安全問題沒有改善。 再第二次落去同酒店前台講 今次係前台B先生（gel頭嘅黑色頭髮男人）態度極為惡劣 話我哋已經確認咗房間冇得再換、說話途中一直用食指同中指輪流敲枱面 ，並且大力丟翻譯機 好似隨時要跳過嚟打我哋咁 我哋見佢態度咁差 同埋呢間酒店令人好恐怖 就想退之後四晚 佢堅決唔同意 搞到我要凌晨三點鐘打畀訂房網站s客服 並且臨時搵另外一間酒店 第二日朝早十點前完成咗退房 之後酒店嗰方淨係肯退六成 佢話我哋住嗰日係星期日所以要千四蚊一晚☺️👌雖然我之後搵返佢哋公眾假期嘅日子全部都冇超過600蚊 商討無果 只有妥協 於是寫咗呢一篇長評 真係希望所有人都唔好入住呢間酒店 就算冇尿漬事件都好 平心而論 呢間酒店都係我住過最差嘅就日本酒店 1 設施老舊 連房卡都冇 要用鎖匙開門 2 入到去一打開個廁所已經見到毛巾攝住條頭髮 牆壁發黴 週圍都係塵 見根本冇認真清理過 3 有史以嚟住過最細嘅酒店 我哋二人入住 連一個喼都打唔開 4 距離心齋橋要行十分鐘 並不算好近 5 部電視仲細過我個電腦mon 6 冷氣最低20度 HKD 1,493 per night What you get: An extremely mini double room + terrible environment + no safety guarantee + front desk staff with a "wonderful" attitude ☺️👌 Originally booked for five nights. Checked in at noon on the first day, left our luggage, used the toilet, and went out. When we returned at night and went to the toilet again, we found a puddle of urine next to the toilet! Absolutely certain it wasn’t there at noon** It smelled like urine—disgusting and made us feel unsafe. After hesitating for 30 minutes, we decided to tell the front desk. Front desk staff A initially said no rooms were available but changed his story when we insisted, claiming there was one. He took us to a room on the same floor, directly opposite our original room, just two meters away 🙄🙄🙄. We were stunned. He asked us to check the room and left only after we confirmed it was "fine." Later, we felt more and more uneasy. Being on the same floor and so close, our biggest concern was that the safety issue hadn’t been resolved. We went down to the front desk again, and this time it was Mr. Front Desk B (a black-haired man with gelled hair). His attitude was extremely rude. He said we had already confirmed the room and couldn’t change again. While talking, he kept tapping the counter and even slammed the translation device, as if he was about to jump over and hit us. Given his terrible attitude and how scary the hotel felt, we wanted to cancel the remaining four nights. He firmly refused, forcing me to call the 訂房網站.com customer service at 3 a.m. and quickly find another hotel. We checked out before 10 a.m. the next morning. The hotel later agreed to refund only 60% of the remaining nights, claiming our first night was a Sunday so it cost HKD 1,400 ☺️👌. Even though I later checked their public holiday rates, which were all under HKD 600, the discussion went nowhere, and I had to compromise. So I’m writing this long review, hoping no one ever stays at this hotel. Even without the urine incident, honestly, this is the worst Japanese hotel I’ve ever stayed in: Outdated facilities—not even key cards, just keys to open the door. Upon entering, the bathroom towel had hair stuck in it, the walls were moldy, and dust was everywhere. Clearly not properly cleaned. The smallest hotel room I’ve ever stayed in—two people couldn’t even open one suitcase. A 10-minute walk to Shinsaibashi, not exactly very close. The TV was smaller than my computer monitor. The air conditioner’s lowest setting was 20°C

酒店位置在地鐵旁是十分方便，但始終太舊，很多設備都有歷史痕跡，還有衛生真的很一般，浴缸邊的扣位滿是黑色的東西，如果以這港幣15××的價位住一晚普通大床房，實在是太貴了，完全不值這價錢。 最後要說一下這酒店最大的問題，是安全問題，竟然還是用最舊式的鎖匙開門，還有會要求客人外出時把鎖匙放在櫃檯，但取回鎖匙只需要說房號和登記人姓名就可。

各方面都很好，前台小哥哥服務很棒，交代的很清楚。衞生間和床鋪很乾凈。地理位置超級棒，去哪都很近。就是不隔音，晚上睡覺比較吵。Wi-Fi信號也不好。

房間比較小，乾淨程度怎麼説呢，不算特別乾淨不過還能過的去。 太追求乾淨的肯定不行。 我住的時候潮的睡不著，特別特別難受，最後墊浴衣睡的。 然後換其他酒店沒有這種情況

看了一個博主的廣告貼定的，到這是我們在日本住過最臟的酒店就是這家，廁所處處是發黑的黴菌，比如廁所門後、浴缸上通風口裡等，這個錢太不值當了。

真實評價來啦，酒店出門右轉走一小段然後左轉一直走就看到心齋橋了，位置不用説相當便利，我們什麼時候進來出去酒店前台都有人在值班，安全有保障。房間非常整潔，説是很古老的酒店，實際上看上去像是剛剛裝修完很新。推薦推薦

第四次入住了 很推薦這個地方 房間不大但是完全夠用 設施齊全乾凈 地理位置非常好 出門就是地鐵和便利店 離心齋橋也很近