Good location, good service.
One thing to comment: I was told that Japanese melon is very delicious and sweet, so bought one from a supermarket nearby and took it back to hotel room.
When I was about to eat it, I couldn’t find any knife, fork and plate inside my room so I called the front desk and they sent me two plastic knives and two plastic/foam bowls. I was astonished and called back hoping to get a metal knife and two bone china/ceramic plates. However, I was shocked to note from the staff that due to “SAFETY” issues, only “plastic” tablewares could be offered. Even though I told them I couldn’t use the plastic knife to cut the melon because of the relatively hard skin…..and all they said was NO due to safety issue……
I stayed at 5 hotels in this Japan 訂房網站 and haven’t heard of this safety issue like this one. There were metal knives and ceramic plates inside rooms at other hotels and why they were not concerned about this “safety issues”??? 😱
訪客用戶
家庭出遊
雙床客房
入住於2025年07月
4.7
很棒
評價於:2025年07月07日
Great location around 10 minutes walk from Namba station, great room, good and varied breakfast , top experience but what I can't recommend enough is the amazing service at the reception desk they are so helpful in my case I needed their assistance communicating with the airport and my airline and they did without hesitation and without sparing efforts.
Great job you guys, amazing customer experience.
Good location, good service.
One thing to comment: I was told that Japanese melon is very delicious and sweet, so bought one from a supermarket nearby and took it back to hotel room.
When I was about to eat it, I couldn’t find any knife, fork and plate inside my room so I called the front desk and they sent me two plastic knives and two plastic/foam bowls. I was astonished and called back hoping to get a metal knife and two bone china/ceramic plates. However, I was shocked to note from the staff that due to “SAFETY” issues, only “plastic” tablewares could be offered. Even though I told them I couldn’t use the plastic knife to cut the melon because of the relatively hard skin…..and all they said was NO due to safety issue……
I stayed at 5 hotels in this Japan 訂房網站 and haven’t heard of this safety issue like this one. There were metal knives and ceramic plates inside rooms at other hotels and why they were not concerned about this “safety issues”??? 😱
訪客用戶
家庭出遊 雙床客房
入住於2025年07月
4.7
很棒
評價於:2025年07月07日
Great location around 10 minutes walk from Namba station, great room, good and varied breakfast , top experience but what I can't recommend enough is the amazing service at the reception desk they are so helpful in my case I needed their assistance communicating with the airport and my airline and they did without hesitation and without sparing efforts.
Great job you guys, amazing customer experience.
Mamayau
家庭出遊
雙床客房
入住於2025年12月
訪客用戶
夫妻/情侶出遊
特大床客房
入住於2025年12月
訪客用戶
家庭出遊
高級雙床客房,上層
入住於2025年11月
旅行小小白
夫妻/情侶出遊
雙床客房
入住於2025年09月
Baixiaobai1
家庭出遊
雙床客房
入住於2025年07月
S飄
好友出遊
高級雙床客房,上層
入住於2025年09月
匿名用戶
家庭出遊
高級雙床客房,上層
入住於2025年07月
訪客用戶
家庭出遊
高級雙床客房,上層
入住於2025年07月
訪客用戶
家庭出遊
雙床客房
入住於2025年07月
訪客用戶
家庭出遊
雙床客房
入住於2025年06月
Mamayau
家庭出遊 雙床客房
入住於2025年12月
訪客用戶
夫妻/情侶出遊 特大床客房
入住於2025年12月
訪客用戶
家庭出遊 高級雙床客房,上層
入住於2025年11月
旅行小小白
夫妻/情侶出遊 雙床客房
入住於2025年09月
Baixiaobai1
家庭出遊 雙床客房
入住於2025年07月
S飄
好友出遊 高級雙床客房,上層
入住於2025年09月
匿名用戶
家庭出遊 高級雙床客房,上層
入住於2025年07月
訪客用戶
家庭出遊 高級雙床客房,上層
入住於2025年07月
訪客用戶
家庭出遊 雙床客房
入住於2025年07月
訪客用戶
家庭出遊 雙床客房
入住於2025年06月