Very nice resort with spacious compound, and very convenient. We took a boat from the resort to Hallstatt, 10 euro per person. From Hallstatt, there is a public bus taking us right to the bus stop in front of the resort.
However, I was quite disappointed with the wrong information in 訂房網站.com regarding the rooms. Intially I wanted to book a chalet with 2 rooms as we are a group of 2 couples. When i made the booking, 訂房網站.com website stated that 1 room can fit in max 2 persons. So naturally i had to book 2 rooms. When i arrived that the resort i was shocked to find out that I was misled to pay for 2 chalets with 4 rooms! We didn't use the other chalet of course.
It was totally unfair that because of the wrong information in 訂房網站.com, we have to pay for 2 other rooms that we didn't need at all.
I am asking for compensation from 訂房網站.com regarding my loss and it's been 4 days and i am still waiting to hear from them for a solution.
Hakimhalym
家庭出遊
哈爾施塔特湖小屋
入住於2024年02月
5.0
超讚
評價於:2024年03月01日
Excellent resort, nice and cozy. But there is deposit 300€ which is a bit shock, usually other hotels 100€. But no worries it return back once check out. Overall nice we have nice stay here.
Very nice resort with spacious compound, and very convenient. We took a boat from the resort to Hallstatt, 10 euro per person. From Hallstatt, there is a public bus taking us right to the bus stop in front of the resort.
However, I was quite disappointed with the wrong information in 訂房網站.com regarding the rooms. Intially I wanted to book a chalet with 2 rooms as we are a group of 2 couples. When i made the booking, 訂房網站.com website stated that 1 room can fit in max 2 persons. So naturally i had to book 2 rooms. When i arrived that the resort i was shocked to find out that I was misled to pay for 2 chalets with 4 rooms! We didn't use the other chalet of course.
It was totally unfair that because of the wrong information in 訂房網站.com, we have to pay for 2 other rooms that we didn't need at all.
I am asking for compensation from 訂房網站.com regarding my loss and it's been 4 days and i am still waiting to hear from them for a solution.
Hakimhalym
家庭出遊 哈爾施塔特湖小屋
入住於2024年02月
5.0
超讚
評價於:2024年03月01日
Excellent resort, nice and cozy. But there is deposit 300€ which is a bit shock, usually other hotels 100€. But no worries it return back once check out. Overall nice we have nice stay here.
Jackie
家庭出遊
Altaussee 房間
入住於2024年12月
訪客用戶
夫妻/情侶出遊
Altaussee 房間
入住於2024年12月
Xituzi🐰
家庭出遊
特勞恩湖小屋
入住於2024年08月
訪客用戶
與好友旅遊
Altaussee 房間
入住於2024年12月
訪客用戶
家庭出遊
哈爾施塔特湖小屋
入住於2024年02月
Ming&Jing
家庭出遊
入住於2023年10月
Liu
夫妻/情侶出遊
Altaussee 房間
入住於2025年04月
直線拉昇
夫妻/情侶出遊
Altaussee 房間
入住於2024年10月
Forever Grateful
夫妻/情侶出遊
哈爾施塔特湖小屋
入住於2024年04月
Hakimhalym
家庭出遊
哈爾施塔特湖小屋
入住於2024年02月
Jackie
家庭出遊 Altaussee 房間
入住於2024年12月
訪客用戶
夫妻/情侶出遊 Altaussee 房間
入住於2024年12月
Xituzi🐰
家庭出遊 特勞恩湖小屋
入住於2024年08月
訪客用戶
與好友旅遊 Altaussee 房間
入住於2024年12月
訪客用戶
家庭出遊 哈爾施塔特湖小屋
入住於2024年02月
Ming&Jing
家庭出遊
入住於2023年10月
Liu
夫妻/情侶出遊 Altaussee 房間
入住於2025年04月
直線拉昇
夫妻/情侶出遊 Altaussee 房間
入住於2024年10月
Forever Grateful
夫妻/情侶出遊 哈爾施塔特湖小屋
入住於2024年04月
Hakimhalym
家庭出遊 哈爾施塔特湖小屋
入住於2024年02月