Title: Perfect Stay in the Heart of Kona 🌺
I had an amazing experience at the Courtyard by Marriott King Kamehameha’s Kona Beach Hotel! The location couldn’t be better—right on the waterfront, with beautiful views of Kailua Bay and just steps away from shops, restaurants, and the pier.
The room was clean, comfortable, and well-appointed, with a cozy bed and a balcony where I could enjoy the ocean breeze every morning. The staff were genuinely warm and welcoming, always ready with a smile and great local tips.
The on-site amenities were fantastic: the pool area was relaxing, the fitness center was well-equipped, and the beach right in front of the hotel was perfect for a quick swim or paddleboarding. I also loved the cultural touches, like the Hawaiian artwork and the historical displays in the lobby, which made the stay feel uniquely local.
This hotel truly offers a perfect blend of comfort, convenience, and Hawaiian charm. I would definitely stay here again and recommend it to anyone visiting Kona!
Disappointing Stay at a Marriott Property – Poor Housekeeping & Communication
We stayed at the Courtyard King Kamehameha’s Kona Beach Hotel for 3 nights in June 2025, and it was unfortunately the worst hotel experience of our entire Hawaii 訂房網站.
Despite being a Marriott property, the room was never cleaned during our entire stay. We checked in on June 6 and noticed the coffee machine was broken on the 7th. We assumed housekeeping would handle it—but nothing was cleaned or fixed. When I called the front desk, I was told housekeeping is only available every other day—something that was never mentioned at check-in.
By the 8th night, the room was still a mess, the coffee machine still broken, and the shower had flooded the bathroom floor due to poor design. We also noticed a dead bug on the lamp that stayed with us throughout the 訂房網站 and a malfunctioning AC monitor that made adjusting the temperature impossible.
I tried to raise these concerns again when we checked out early on the 9th. The front desk apologized and said they’d follow up with a compensation plan—but it’s now been over a month with no response. That lack of follow-through is shocking from a Marriott.
Even the concierge service—outsourced to a third party—was unhelpful. I strongly recommend not booking anything through them.
This hotel was not the cheapest, but it was easily the worst value of all the places we stayed across Honolulu, Maui, and Big Island. I expect much better from Marriott and will think twice before booking with them again.
Title: Perfect Stay in the Heart of Kona 🌺
I had an amazing experience at the Courtyard by Marriott King Kamehameha’s Kona Beach Hotel! The location couldn’t be better—right on the waterfront, with beautiful views of Kailua Bay and just steps away from shops, restaurants, and the pier.
The room was clean, comfortable, and well-appointed, with a cozy bed and a balcony where I could enjoy the ocean breeze every morning. The staff were genuinely warm and welcoming, always ready with a smile and great local tips.
The on-site amenities were fantastic: the pool area was relaxing, the fitness center was well-equipped, and the beach right in front of the hotel was perfect for a quick swim or paddleboarding. I also loved the cultural touches, like the Hawaiian artwork and the historical displays in the lobby, which made the stay feel uniquely local.
This hotel truly offers a perfect blend of comfort, convenience, and Hawaiian charm. I would definitely stay here again and recommend it to anyone visiting Kona!
Disappointing Stay at a Marriott Property – Poor Housekeeping & Communication
We stayed at the Courtyard King Kamehameha’s Kona Beach Hotel for 3 nights in June 2025, and it was unfortunately the worst hotel experience of our entire Hawaii 訂房網站.
Despite being a Marriott property, the room was never cleaned during our entire stay. We checked in on June 6 and noticed the coffee machine was broken on the 7th. We assumed housekeeping would handle it—but nothing was cleaned or fixed. When I called the front desk, I was told housekeeping is only available every other day—something that was never mentioned at check-in.
By the 8th night, the room was still a mess, the coffee machine still broken, and the shower had flooded the bathroom floor due to poor design. We also noticed a dead bug on the lamp that stayed with us throughout the 訂房網站 and a malfunctioning AC monitor that made adjusting the temperature impossible.
I tried to raise these concerns again when we checked out early on the 9th. The front desk apologized and said they’d follow up with a compensation plan—but it’s now been over a month with no response. That lack of follow-through is shocking from a Marriott.
Even the concierge service—outsourced to a third party—was unhelpful. I strongly recommend not booking anything through them.
This hotel was not the cheapest, but it was easily the worst value of all the places we stayed across Honolulu, Maui, and Big Island. I expect much better from Marriott and will think twice before booking with them again.
Xiaomai-2025
家庭出遊
度假村景客房(2張大床,帶陽台)
入住於2025年12月
1360125****
家庭出遊
山景房,雙床
入住於2025年11月
M52268****
獨自出遊
度假村景觀特大床房(帶陽台)
入住於2025年08月
M435824****
商務出差
海景特大床房(帶梳化床和陽台)
入住於2025年08月
green-leafsun
夫妻/情侶出遊
度假村景觀特大床房(帶陽台)
入住於2025年06月
Li Yueyao
好友出遊
海景特大床房(帶梳化床和陽台)
入住於2025年06月
Micchi
夫妻/情侶出遊
度假村景觀特大床房(帶陽台)
入住於2025年04月
_shair850018****
家庭出遊
山景房,雙床
入住於2025年05月
Misato Hosoi
好友出遊
度假村景客房(2張大床,帶陽台)
入住於2025年09月
juliaxx1534
夫妻/情侶出遊
度假村景觀特大床房(帶陽台)
入住於2025年10月
Xiaomai-2025
家庭出遊 度假村景客房(2張大床,帶陽台)
入住於2025年12月
1360125****
家庭出遊 山景房,雙床
入住於2025年11月
M52268****
獨自出遊 度假村景觀特大床房(帶陽台)
入住於2025年08月
M435824****
商務出差 海景特大床房(帶梳化床和陽台)
入住於2025年08月
green-leafsun
夫妻/情侶出遊 度假村景觀特大床房(帶陽台)
入住於2025年06月
Li Yueyao
好友出遊 海景特大床房(帶梳化床和陽台)
入住於2025年06月
Micchi
夫妻/情侶出遊 度假村景觀特大床房(帶陽台)
入住於2025年04月
_shair850018****
家庭出遊 山景房,雙床
入住於2025年05月
Misato Hosoi
好友出遊 度假村景客房(2張大床,帶陽台)
入住於2025年09月
juliaxx1534
夫妻/情侶出遊 度假村景觀特大床房(帶陽台)
入住於2025年10月