I stayed here with my boyfriend for a short getaway. We booked a room that came with two large beds, but since there were only the two of us, we used just one bed and didn’t pay attention to the other one. We stayed for two nights, and on the last night, while my boyfriend was asleep, I decided to sit on the second bed to watch TV.
To my shock, when I pulled back the blanket, I found a visible stain on the sheet — it looked like a coffee spill. I was extremely disappointed and disturbed. It felt deceptive that the housekeeping staff had simply made the bed without properly cleaning it.
Of course, if we had seen this on the first day, we would have reported it immediately. But since we only noticed it on the second night, reporting it wouldn’t have changed much.
This was a very unpleasant experience and certainly not what we expected from a hotel.
Hotel is old and outdated. They charged additional approx $10 daily for amenities like wifi & pool which are free for most of the hotels now! No toothbrush, no slipper, no hot water etc.
Location is good, minutes walk to state park and rainbow bridge.
minhthuy9999
家庭出遊
兩張大床房
入住於2025年06月
4.2
很好
評價於:2025年06月20日
very clean and great service. great location from the park to see the fall. i really love this hotel! definitely come back if have a chance!
訪客用戶
夫妻/情侶出遊
特大床房
入住於2025年05月
5.0
超讚
評價於:2025年05月20日
It was a great stay, hotel location is great, near to the falls. Room was big and looks like recently renovated, so all clean and nice. There are multiple restaurants and gaming arcades in the building. Couldn’t ask for more
I stayed here with my boyfriend for a short getaway. We booked a room that came with two large beds, but since there were only the two of us, we used just one bed and didn’t pay attention to the other one. We stayed for two nights, and on the last night, while my boyfriend was asleep, I decided to sit on the second bed to watch TV.
To my shock, when I pulled back the blanket, I found a visible stain on the sheet — it looked like a coffee spill. I was extremely disappointed and disturbed. It felt deceptive that the housekeeping staff had simply made the bed without properly cleaning it.
Of course, if we had seen this on the first day, we would have reported it immediately. But since we only noticed it on the second night, reporting it wouldn’t have changed much.
This was a very unpleasant experience and certainly not what we expected from a hotel.
Hotel is old and outdated. They charged additional approx $10 daily for amenities like wifi & pool which are free for most of the hotels now! No toothbrush, no slipper, no hot water etc.
Location is good, minutes walk to state park and rainbow bridge.
minhthuy9999
家庭出遊 兩張大床房
入住於2025年06月
4.2
很好
評價於:2025年06月20日
very clean and great service. great location from the park to see the fall. i really love this hotel! definitely come back if have a chance!
訪客用戶
夫妻/情侶出遊 特大床房
入住於2025年05月
5.0
超讚
評價於:2025年05月20日
It was a great stay, hotel location is great, near to the falls. Room was big and looks like recently renovated, so all clean and nice. There are multiple restaurants and gaming arcades in the building. Couldn’t ask for more
Ailvyoudeliao
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入住於2025年07月
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入住於2025年04月