華勒斯 (The Wallace Hotel)

無敵糟糕。來上西區有事，這塊區域的選擇少，提前一晚定了該酒店當晚最後一間，雖然房間看還算算大，沒想到到電話住的是一個無敵“內景”房，幾個巨型外機就在床旁邊。這種房型也好意思拿出來賣？？？當日實在不想再折騰，在訂房網站的介入下進行了半款refund，趕緊搬走，酒店當晚坐在前台後面的黑人女經理傲慢懶散。前廳面積也很小，非常不值。

才下出租車酒店工作人員主動熱情幫拿行李箱 訂的是標間 入住時前台工作人員給升級成套房 非常開心 房間寬敞 設施很新 衞生乾淨 有很大的客廳 衞生間也很大

房間非常寬敞舒適，客廳和臥室都非常寬敞，居住體驗極佳，位置也不錯，出門乘地鐵很方便，走幾步就有大超市，咖啡館和餐館也有很多，下回來紐約還住

位於中城安靜的居民區 出門右手中央公園，出門左手哈德遜河 步行五分鐘內有中型超市兩家， 步行五分鐘內有好吃的西安小吃，上海小吃 步行五分鐘可達地鐵站 服務專業 床品舒適

濃濃的老錢風，位置不錯，服務也很好。

服務周到環境不錯

Very clean, spacious, most staff were friendly and helpful but service at front desk and management team was poor - due to changing travel plans, we made 3 bookings with 2 room types Upon arrival, requested to stay in the same room type (asked for cheapest one, and to forfeit the expensive one to avoid changing rooms first 2 nights) and were told it was full the first night and can change from 2nd-4th night. Next day, told us there was a mix up with no apology and can only change the 3rd-4th night. Went along with it as that was the original booking. After the 3rd night in the small room, was asked to check out AGAIN for the 4th night purely because the hotel accidentally gave us the wrong room on the 3rd night and tried to make us change rooms again and we had a severely disabled person in the room. Got yelled at by the manager threatening to make us move if we don't move, ended up staying in the room given to us after much heated argument but received no apology Had also emailed them a week in advance to make arrangements for the disabled person, and there was no reply at all. Left a request at the reception to make the same arrangements, but when got into our room, none were made until repeated requests Overall, the team is never listening and always goes back on their word. Unreasonable management team. Highly do not recommend.

這是我在美國住過最好的酒店🏨

位置非常好，酒店乾淨衞生

Das Zimmer war sehr geräumig, das Bett super bequem. Die Lichtsteuerung durchdacht, sogar mit Nachtlicht im Bad. Es gab immer genügend Wasser im Kühlschrank zur Verfügung, was man jederzeit kostenlos nachbestellen konnte. Das Personal war super freundlich und sehr zuvorkommend. Die Lage großartig, relativ ruhig mit vielen Restaurants und Central Park fußläufig.