The hotel is walking distance from the Fremch Quarter with enough distance to not be smack in the hustle and bustle. It's a nice walk to all the historical and tourist stops. The service was good. Generally a good stay and affordable.
訪客用戶
朋友出遊
豪華特大床房
入住於2022年06月
2.0
評價於：2022年07月30日
NEVER STAYING HERE AGAIN
Hotel was average. Hotel was not completely dirty but I have stayed at much cleaner hotels.
My review is considerably low due to the customer service. When I first checked in to the hotel on 28th June the receptionist told me to insert my card ((I thought he wanted to verify my card). The next day I noticed I had a deduction from my card. I visited the front desk and the receptionist explained it is a holding fee and the funds should be placed back into my account in 3 days.
Really annoyed that this was not explained on my arrival.
I only stayed at the Jung hotel for a night so I was expecting to get my deposit back in the beginning of July. It is now 30th July and I only JUST got my deposit back TODAY
Jung hotel has no customer service emails I had to make contact via Instagram and contact the reservation team via email. I have received no response via Instagram and the reservations response was not helpful. They said that the money was deposited in my account which is not true. I got one of my friends from America to call Jung hotel on my behalf and as expected from a team with poor customer service they was very rude and rushed her off the phone. Again they said that the money was deposited in my account which again is not true.
The only reason that I managed to get my money back as I disputed it with my bank.
Only stay at this hotel if you want to be “scammed or been spoken to rudely or if you like staying at hotels that have no customer skills. Other than that there is much better hotels in NOLA
訪客用戶
家庭出遊
高級特大床房
入住於2023年10月
4.0
評價於：2023年10月09日
4성급호텔 ??? 에어콘소음 숙면 방해함
MAmanda
獨自出遊
高級特大床房
入住於2022年05月
3.2
評價於：2022年05月17日
Constantly heard the elevator all night. The bed vibrated like the machine room was under neath it. You can tell that this was the room they sold on discount booking sites because it was in the corner by itself behind the elevators. If you get room 420 you know you got shafted. Slept like crap worst night sleep ever
訪客用戶
夫妻／情侶出遊
高級特大床房
入住於2022年11月
4.7
很棒
評價於：2022年12月06日
Amazing hotel and great location! Will definitely book again next time we are in NOLA
Rhashianeka
夫妻／情侶出遊
豪華特大床房
入住於2022年03月
5.0
超讚
評價於：2022年05月26日
It was an amazing time at the Jung Hotel room was very clean the housekeepers are very friendly service was great
Shi Luna
獨自出遊 豪華特大床房
入住於2023年10月
4.5
很好
評價於：2023年11月02日
The hotel is walking distance from the Fremch Quarter with enough distance to not be smack in the hustle and bustle. It's a nice walk to all the historical and tourist stops. The service was good. Generally a good stay and affordable.
訪客用戶
朋友出遊 豪華特大床房
入住於2022年06月
2.0
評價於：2022年07月30日
NEVER STAYING HERE AGAIN
Hotel was average. Hotel was not completely dirty but I have stayed at much cleaner hotels.
My review is considerably low due to the customer service. When I first checked in to the hotel on 28th June the receptionist told me to insert my card ((I thought he wanted to verify my card). The next day I noticed I had a deduction from my card. I visited the front desk and the receptionist explained it is a holding fee and the funds should be placed back into my account in 3 days.
Really annoyed that this was not explained on my arrival.
I only stayed at the Jung hotel for a night so I was expecting to get my deposit back in the beginning of July. It is now 30th July and I only JUST got my deposit back TODAY
Jung hotel has no customer service emails I had to make contact via Instagram and contact the reservation team via email. I have received no response via Instagram and the reservations response was not helpful. They said that the money was deposited in my account which is not true. I got one of my friends from America to call Jung hotel on my behalf and as expected from a team with poor customer service they was very rude and rushed her off the phone. Again they said that the money was deposited in my account which again is not true.
The only reason that I managed to get my money back as I disputed it with my bank.
Only stay at this hotel if you want to be “scammed or been spoken to rudely or if you like staying at hotels that have no customer skills. Other than that there is much better hotels in NOLA
訪客用戶
家庭出遊 高級特大床房
入住於2023年10月
4.0
評價於：2023年10月09日
4성급호텔 ??? 에어콘소음 숙면 방해함
MAmanda
獨自出遊 高級特大床房
入住於2022年05月
3.2
評價於：2022年05月17日
Constantly heard the elevator all night. The bed vibrated like the machine room was under neath it. You can tell that this was the room they sold on discount booking sites because it was in the corner by itself behind the elevators. If you get room 420 you know you got shafted. Slept like crap worst night sleep ever
訪客用戶
夫妻／情侶出遊 高級特大床房
入住於2022年11月
4.7
很棒
評價於：2022年12月06日
Amazing hotel and great location! Will definitely book again next time we are in NOLA
Rhashianeka
夫妻／情侶出遊 豪華特大床房
入住於2022年03月
5.0
超讚
評價於：2022年05月26日
It was an amazing time at the Jung Hotel room was very clean the housekeepers are very friendly service was great
Shi Luna
獨自出遊
豪華特大床房
入住於2023年10月
訪客用戶
朋友出遊
豪華特大床房
入住於2022年06月
訪客用戶
家庭出遊
高級特大床房
入住於2023年10月
MAmanda
獨自出遊
高級特大床房
入住於2022年05月
訪客用戶
夫妻／情侶出遊
高級特大床房
入住於2022年11月
Rhashianeka
夫妻／情侶出遊
豪華特大床房
入住於2022年03月
Shi Luna
獨自出遊 豪華特大床房
入住於2023年10月
訪客用戶
朋友出遊 豪華特大床房
入住於2022年06月
訪客用戶
家庭出遊 高級特大床房
入住於2023年10月
MAmanda
獨自出遊 高級特大床房
入住於2022年05月
訪客用戶
夫妻／情侶出遊 高級特大床房
入住於2022年11月
Rhashianeka
夫妻／情侶出遊 豪華特大床房
入住於2022年03月