新奧爾良市中心索尼斯塔 ES 套房酒店
(Sonesta ES Suites New Orleans Downtown)
新奧爾良，212 Loyola Avenue
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新奧爾良市中心索尼斯塔 ES 套房酒店
(Sonesta ES Suites New Orleans Downtown)
開幕時間：裝修時間：房間數量:
地址：
新奧爾良，212 Loyola Avenue
旅客若想住在新奧爾良的Downtown New Orleans，那麼新奧爾良市中心索尼斯塔 ES 套房飯店將會是一個便捷的選擇。著名的景點New Orleans Public Library - Main Library、Crawl NOLA和鄧肯廣場均可步行很短距離到達。飯店對客房的裝飾十分考究，每間設施齊全的客房都配備有熨衣設備和空調。有飲水需求的旅客，飯店還為您提供了咖啡壺/茶壺。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。飯店提供健身室，旅客可以在這裡舒緩身心壓力。飯店配備有商務中心，可供旅客使用。提供乾洗服務，為您的旅途省心。
I would advise against booking this hotel for international friends:
Terrible attitude and expensive charges: On March 13, upon arrival at the hotel, we were informed that early check-in would cost at least $58, not even counting the cents! Of all the hotels I've stayed in, this was the most expensive. The most appalling thing was that although our check-in time was clearly stated as 4 PM on our reservation, the front desk lady, who was extremely rude, told us we couldn't check in at 4 PM because we didn't pay in advance. When I argued that it wasn't my fault and that she couldn't just make us wait, she yelled at me, claiming that nobody said it was my fault but we still couldn't check in, then made us wait for an entire hour! A stay here ruins the experience for anyone; I don’t know how such unprofessionalism gets one to the front desk. The worst part is that there’s no way to file a complaint; the hotel management is indifferent, and there’s no complaint channel on their website. Our rights were not protected at all! Had it not been for my friend and me, I would have canceled and changed hotels immediately (and now, having been made to wait until 5 PM, I wonder if they'd also prevent me from checking out). Consider carefully whether you want to book this hotel.
Inflexible processes: We booked four nights, but due to changes in our itinerary, we wanted to cancel the last night. The hotel refused, which made us wonder why we didn’t just book one night at a time instead of all four nights together. This aspect is particularly incomprehensible, showing the hotel's lack of flexibility.
Cleanliness: On the first day, we left a tip for the cleaning staff, only to return and find our room was not cleaned. When asked, the front desk (the same woman) said we needed to book cleaning services in advance, which she failed to mention initially. Such unprofessionalism makes one question how she ended up at the front desk. My friend and I decided not to leave tips anymore, preferring to request garbage bags and handle our tra
Kiri0527
朋友出遊 2張大床套房
入住於2024年03月
1.2
評價於：2024年03月21日
I would advise against booking this hotel for international friends:
Terrible attitude and expensive charges: On March 13, upon arrival at the hotel, we were informed that early check-in would cost at least $58, not even counting the cents! Of all the hotels I've stayed in, this was the most expensive. The most appalling thing was that although our check-in time was clearly stated as 4 PM on our reservation, the front desk lady, who was extremely rude, told us we couldn't check in at 4 PM because we didn't pay in advance. When I argued that it wasn't my fault and that she couldn't just make us wait, she yelled at me, claiming that nobody said it was my fault but we still couldn't check in, then made us wait for an entire hour! A stay here ruins the experience for anyone; I don’t know how such unprofessionalism gets one to the front desk. The worst part is that there’s no way to file a complaint; the hotel management is indifferent, and there’s no complaint channel on their website. Our rights were not protected at all! Had it not been for my friend and me, I would have canceled and changed hotels immediately (and now, having been made to wait until 5 PM, I wonder if they'd also prevent me from checking out). Consider carefully whether you want to book this hotel.
Inflexible processes: We booked four nights, but due to changes in our itinerary, we wanted to cancel the last night. The hotel refused, which made us wonder why we didn’t just book one night at a time instead of all four nights together. This aspect is particularly incomprehensible, showing the hotel's lack of flexibility.
Cleanliness: On the first day, we left a tip for the cleaning staff, only to return and find our room was not cleaned. When asked, the front desk (the same woman) said we needed to book cleaning services in advance, which she failed to mention initially. Such unprofessionalism makes one question how she ended up at the front desk. My friend and I decided not to leave tips anymore, preferring to request garbage bags and handle our tra
新奧爾良市中心索尼斯塔 ES 套房酒店
(Sonesta ES Suites New Orleans Downtown)附近飯店推薦
Kiri0527
朋友出遊
2張大床套房
入住於2024年03月
Kiri0527
朋友出遊 2張大床套房
入住於2024年03月