We loved our stay but paid double for the room! Prepaid via 訂房網站, then Kimpton charged us again. After 4 polite phone calls to rectify the situation, we never got a return call. Called again and was told they couldn't help me.
訪客用戶
其他
基本兩張大床房
入住於2022年12月
3.5
評價於:2023年01月13日
I was charged 2x for the same night. I prepaid on 訂房網站, then was charged again at the Kimpton. It turned out it was Kimpton's mistake. Problem is, it took 5 unreturned calls over 2 weeks and 3 hrs of my time. Kimpton wouldn't assist.
訪客用戶
商務出差 基本房
入住於2024年10月
3.7
評價於:2025年01月07日
周圍環境不錯
訪客用戶
家庭出遊 基本兩張大床房
入住於2022年12月
3.2
評價於:2023年01月12日
We loved our stay but paid double for the room! Prepaid via 訂房網站, then Kimpton charged us again. After 4 polite phone calls to rectify the situation, we never got a return call. Called again and was told they couldn't help me.
訪客用戶
其他 基本兩張大床房
入住於2022年12月
3.5
評價於:2023年01月13日
I was charged 2x for the same night. I prepaid on 訂房網站, then was charged again at the Kimpton. It turned out it was Kimpton's mistake. Problem is, it took 5 unreturned calls over 2 weeks and 3 hrs of my time. Kimpton wouldn't assist.
訪客用戶
商務出差
基本房
入住於2024年10月
訪客用戶
家庭出遊
基本兩張大床房
入住於2022年12月
訪客用戶
其他
基本兩張大床房
入住於2022年12月
訪客用戶
商務出差 基本房
入住於2024年10月
訪客用戶
家庭出遊 基本兩張大床房
入住於2022年12月
訪客用戶
其他 基本兩張大床房
入住於2022年12月