I booked and paid for this great location on Trips.com. Once I arrived at the location the front desk clerk ran my card and charged me again for my room which wound up putting me in the negative with my banking account. Also, due to the situation, I was unable to use my card to purchase food, drinks or breakfast the next morning because my card was declining due to the over charge to my card. After speaking with the desk manager, he was able to start the process of the second charge to return back to my card however, it will take two-three days to be available. Over the location was nice, the facilities was nice but unfortunately we were unable to have a pleasant experience due to the overcharge. Brandon the other front desk clerk was explaining that several guest that day had the same incident occur to them. Very unfortunate!
Diana
朋友出遊
帶兩張大床的客房
入住於2023年12月
5.0
超讚
評價於：2024年01月30日
Отель хороший, для тех кто не боится шума ) советую . Музыка на баре ,и люди веселятся . Отель для активных )
訪客用戶
朋友出遊
特大床間
入住於2023年01月
4.0
評價於：2023年02月08日
Overnights stay for early am flight. I called the hotel to ask about parking and shuttle to the airport. The lady I spoke to assured me that I could leave the car and there would be no charge - if I stayed at the hotel overnight. I explained I would be gone 4 nights and was assured there was no problem.
I booked the room through my usual app. I called back the next day to verify the room and the car parking. Again, I was assured I could leave the car with no charge if I spent the night T their hotel.
Upon arrival, I was told I would have to pay parking. I explained my 2 calls and the gentleman said it would be $5 per night. At this point it is very late and my flight was very early so I agreed to pay.the $5 per night. I have no idea how it managed to be $35 but being exhausted, I paid.
I am very upset at being given false information - not once but 3 times.
I have advised my company and friends of the issues I encountered.
訪客用戶
夫妻／情侶出遊
特大床間
入住於2023年03月
5.0
超讚
評價於：2023年03月14日
Hotel was clean and staff were friendly and helpful. Lobby is excellent to hang out while waiting for groans to join. Pool looked amazing unforgettable I was so busy I didn't get a chance to use it. I will definitely stay they're again.
Steve@hkg
商務出差
特大床間
入住於2022年10月
4.0
評價於：2022年11月18日
Great location but the hotel is a bit aged but it’s easy for going in/out airport area
訪客用戶
朋友出遊
特大床間
入住於2023年03月
5.0
超讚
評價於：2023年03月06日
Hotel was great. Very clean and friendly service. Easy uber ride to and from downtown.
匿名用戶
商務出差 特大床間
入住於2023年10月
3.5
評價於：2023年11月03日
位置和房間不錯，設施有點老
Byron
家庭出遊 帶兩張大床的客房
入住於2023年02月
4.5
很好
評價於：2023年02月27日
I booked and paid for this great location on Trips.com. Once I arrived at the location the front desk clerk ran my card and charged me again for my room which wound up putting me in the negative with my banking account. Also, due to the situation, I was unable to use my card to purchase food, drinks or breakfast the next morning because my card was declining due to the over charge to my card. After speaking with the desk manager, he was able to start the process of the second charge to return back to my card however, it will take two-three days to be available. Over the location was nice, the facilities was nice but unfortunately we were unable to have a pleasant experience due to the overcharge. Brandon the other front desk clerk was explaining that several guest that day had the same incident occur to them. Very unfortunate!
Diana
朋友出遊 帶兩張大床的客房
入住於2023年12月
5.0
超讚
評價於：2024年01月30日
Отель хороший, для тех кто не боится шума ) советую . Музыка на баре ,и люди веселятся . Отель для активных )
訪客用戶
朋友出遊 特大床間
入住於2023年01月
4.0
評價於：2023年02月08日
Overnights stay for early am flight. I called the hotel to ask about parking and shuttle to the airport. The lady I spoke to assured me that I could leave the car and there would be no charge - if I stayed at the hotel overnight. I explained I would be gone 4 nights and was assured there was no problem.
I booked the room through my usual app. I called back the next day to verify the room and the car parking. Again, I was assured I could leave the car with no charge if I spent the night T their hotel.
Upon arrival, I was told I would have to pay parking. I explained my 2 calls and the gentleman said it would be $5 per night. At this point it is very late and my flight was very early so I agreed to pay.the $5 per night. I have no idea how it managed to be $35 but being exhausted, I paid.
I am very upset at being given false information - not once but 3 times.
I have advised my company and friends of the issues I encountered.
訪客用戶
夫妻／情侶出遊 特大床間
入住於2023年03月
5.0
超讚
評價於：2023年03月14日
Hotel was clean and staff were friendly and helpful. Lobby is excellent to hang out while waiting for groans to join. Pool looked amazing unforgettable I was so busy I didn't get a chance to use it. I will definitely stay they're again.
Steve@hkg
商務出差 特大床間
入住於2022年10月
4.0
評價於：2022年11月18日
Great location but the hotel is a bit aged but it’s easy for going in/out airport area
訪客用戶
朋友出遊 特大床間
入住於2023年03月
5.0
超讚
評價於：2023年03月06日
Hotel was great. Very clean and friendly service. Easy uber ride to and from downtown.
匿名用戶
商務出差
特大床間
入住於2023年10月
Byron
家庭出遊
帶兩張大床的客房
入住於2023年02月
Diana
朋友出遊
帶兩張大床的客房
入住於2023年12月
訪客用戶
朋友出遊
特大床間
入住於2023年01月
訪客用戶
夫妻／情侶出遊
特大床間
入住於2023年03月
Steve@hkg
商務出差
特大床間
入住於2022年10月
訪客用戶
朋友出遊
特大床間
入住於2023年03月
匿名用戶
商務出差 特大床間
入住於2023年10月
Byron
家庭出遊 帶兩張大床的客房
入住於2023年02月
Diana
朋友出遊 帶兩張大床的客房
入住於2023年12月
訪客用戶
朋友出遊 特大床間
入住於2023年01月
訪客用戶
夫妻／情侶出遊 特大床間
入住於2023年03月
Steve@hkg
商務出差 特大床間
入住於2022年10月
訪客用戶
朋友出遊 特大床間
入住於2023年03月