All perfect: location, amenities, services, cleanliness
訪客用戶
家庭出遊
市景小型套房 - 帶陽台
入住於2026年05月
3.2
評價於:2026年05月08日
I cancelled my booking due to. Hange of achedule but they didnt allow partial or full refund despite notice.
匿名用戶
家庭出遊
皇家套房
入住於2026年07月
3.5
評價於:2026年07月13日
The location is excellent and perfect for exploring Naples on foot. The staff was always polite and friendly.
However, there are a few things future guests should know. We were a family of seven traveling with ten pieces of luggage, and no one offered to help us either when we arrived or when we checked out. Since the hotel begins on the third floor and does not occupy the entire building, moving all of our luggage was especially difficult.
I had also requested nearly a month in advance that our three rooms be located together, but this could not be accommodated. The hotel provides only one key per room (a lost key costs €10 to replace), and there is no staff or food service after 10:00 p.m.
Overall, it’s a good hotel thanks to its great location, but the lack of luggage assistance was a significant disappointment, especially for families or guests traveling with multiple suitcases.
訪客用戶
獨自出遊
標準雙人間 - 特大床
入住於2026年06月
4.0
評價於:2026年07月15日
Me and my wife love old buildings and this hotel was just beautiful the entrance the lift and the dining room
匿名用戶
家庭出遊
小型四人間
入住於2026年07月
3.5
評價於:2026年07月13日
The hotel’s biggest strength is its fantastic location, making it easy to walk to all the main attractions in Naples. The staff was consistently kind, courteous, and eager to assist.
That said, I was disappointed that my request to have our three rooms together—made nearly a month in advance—could not be fulfilled. There is only one key per room, no staff or food service after 10:00 p.m., and the hotel is not especially family-friendly. I also received no help with our luggage, despite traveling with a large family.
A pleasant stay overall, but there are several areas where the guest experience could be improved.
匿名用戶
家庭出遊
標準雙人間 - 特大床
入住於2026年07月
4.0
評價於:2026年07月13日
The location is excellent and perfect for exploring the historic center of Naples on foot. The staff was always friendly, professional, and willing to help.
However, I requested that our three rooms be close together almost a month before arrival, and unfortunately this was not accommodated. The hotel also provides only one key per room, has no staff or food service after 10:00 p.m., and isn’t particularly kid-friendly. No one assisted us with our luggage, so I had to handle all of it myself.
Overall, a good stay thanks to the great location and kind staff, but there is definitely room for improvement, especially for families.
匿名用戶
家庭出遊
小型四人間
入住於2026年07月
3.5
評價於:2026年07月13日
The location is fantastic and ideal for exploring the historic center of Naples on foot. The staff was always friendly, welcoming, and helpful.
However, despite requesting almost a month in advance that our three rooms be located together, the hotel was unable to accommodate us. Guests should also know that only one key is provided per room, and if you lose it, you will be charged €10 for a replacement. There is no staff or food service after 10:00 p.m., the hotel is not particularly family-friendly, and no one assisted us with our luggage.
Overall, it’s a good place to stay because of its excellent location and courteous staff, but there are several details that could be improved.
All perfect: location, amenities, services, cleanliness
訪客用戶
家庭出遊 市景小型套房 - 帶陽台
入住於2026年05月
3.2
評價於:2026年05月08日
I cancelled my booking due to. Hange of achedule but they didnt allow partial or full refund despite notice.
匿名用戶
家庭出遊 皇家套房
入住於2026年07月
3.5
評價於:2026年07月13日
The location is excellent and perfect for exploring Naples on foot. The staff was always polite and friendly.
However, there are a few things future guests should know. We were a family of seven traveling with ten pieces of luggage, and no one offered to help us either when we arrived or when we checked out. Since the hotel begins on the third floor and does not occupy the entire building, moving all of our luggage was especially difficult.
I had also requested nearly a month in advance that our three rooms be located together, but this could not be accommodated. The hotel provides only one key per room (a lost key costs €10 to replace), and there is no staff or food service after 10:00 p.m.
Overall, it’s a good hotel thanks to its great location, but the lack of luggage assistance was a significant disappointment, especially for families or guests traveling with multiple suitcases.
訪客用戶
獨自出遊 標準雙人間 - 特大床
入住於2026年06月
4.0
評價於:2026年07月15日
Me and my wife love old buildings and this hotel was just beautiful the entrance the lift and the dining room
匿名用戶
家庭出遊 小型四人間
入住於2026年07月
3.5
評價於:2026年07月13日
The hotel’s biggest strength is its fantastic location, making it easy to walk to all the main attractions in Naples. The staff was consistently kind, courteous, and eager to assist.
That said, I was disappointed that my request to have our three rooms together—made nearly a month in advance—could not be fulfilled. There is only one key per room, no staff or food service after 10:00 p.m., and the hotel is not especially family-friendly. I also received no help with our luggage, despite traveling with a large family.
A pleasant stay overall, but there are several areas where the guest experience could be improved.
匿名用戶
家庭出遊 標準雙人間 - 特大床
入住於2026年07月
4.0
評價於:2026年07月13日
The location is excellent and perfect for exploring the historic center of Naples on foot. The staff was always friendly, professional, and willing to help.
However, I requested that our three rooms be close together almost a month before arrival, and unfortunately this was not accommodated. The hotel also provides only one key per room, has no staff or food service after 10:00 p.m., and isn’t particularly kid-friendly. No one assisted us with our luggage, so I had to handle all of it myself.
Overall, a good stay thanks to the great location and kind staff, but there is definitely room for improvement, especially for families.
匿名用戶
家庭出遊 小型四人間
入住於2026年07月
3.5
評價於:2026年07月13日
The location is fantastic and ideal for exploring the historic center of Naples on foot. The staff was always friendly, welcoming, and helpful.
However, despite requesting almost a month in advance that our three rooms be located together, the hotel was unable to accommodate us. Guests should also know that only one key is provided per room, and if you lose it, you will be charged €10 for a replacement. There is no staff or food service after 10:00 p.m., the hotel is not particularly family-friendly, and no one assisted us with our luggage.
Overall, it’s a good place to stay because of its excellent location and courteous staff, but there are several details that could be improved.
訪客用戶
獨自出遊
市景豪華套房 - 帶陽台
入住於2026年02月
訪客用戶
夫妻/情侶出遊
豪華雙人房(帶陽台)
入住於2025年01月
訪客用戶
家庭出遊
市景小型套房 - 帶陽台
入住於2026年05月
匿名用戶
家庭出遊
皇家套房
入住於2026年07月
訪客用戶
獨自出遊
標準雙人間 - 特大床
入住於2026年06月
匿名用戶
家庭出遊
小型四人間
入住於2026年07月
匿名用戶
家庭出遊
標準雙人間 - 特大床
入住於2026年07月
匿名用戶
家庭出遊
小型四人間
入住於2026年07月
訪客用戶
獨自出遊 市景豪華套房 - 帶陽台
入住於2026年02月
訪客用戶
夫妻/情侶出遊 豪華雙人房(帶陽台)
入住於2025年01月
訪客用戶
家庭出遊 市景小型套房 - 帶陽台
入住於2026年05月
匿名用戶
家庭出遊 皇家套房
入住於2026年07月
訪客用戶
獨自出遊 標準雙人間 - 特大床
入住於2026年06月
匿名用戶
家庭出遊 小型四人間
入住於2026年07月
匿名用戶
家庭出遊 標準雙人間 - 特大床
入住於2026年07月
匿名用戶
家庭出遊 小型四人間
入住於2026年07月