The property is situated on a steep elevation, making it challenging for guests with large luggage to access easily.
We had booked our room well in advance and later decided to bring our son along. Although we were willing to upgrade and pay additional charges on-site, the process was met with resistance and unfriendly behavior. The receptionist's attitude was unprofessional, lacking warmth and courtesy. She often rolled her eyes when asked questions. While our issue was eventually resolved, the lack of professionalism and hospitality made the experience far from pleasant. This could have been handled much better, especially for a property in the hospitality industry.
訪客用戶
夫妻/情侶出遊
街景豪華雙人間
入住於2024年04月
5.0
超讚
評價於:2024年04月23日
Great location, nice workers and good breakfast
YM Phoon
家庭出遊 海景豪華雙人房
入住於2024年10月
2.7
評價於:2024年11月23日
The property is situated on a steep elevation, making it challenging for guests with large luggage to access easily.
We had booked our room well in advance and later decided to bring our son along. Although we were willing to upgrade and pay additional charges on-site, the process was met with resistance and unfriendly behavior. The receptionist's attitude was unprofessional, lacking warmth and courtesy. She often rolled her eyes when asked questions. While our issue was eventually resolved, the lack of professionalism and hospitality made the experience far from pleasant. This could have been handled much better, especially for a property in the hospitality industry.
YM Phoon
家庭出遊
海景豪華雙人房
入住於2024年10月
訪客用戶
夫妻/情侶出遊
街景豪華雙人間
入住於2024年04月
YM Phoon
家庭出遊 海景豪華雙人房
入住於2024年10月
訪客用戶
夫妻/情侶出遊 街景豪華雙人間
入住於2024年04月